134 reviews
4.9/5 average rating
Ryan Stiles
Lora Price
"When we walked into the store today we were not expecting much. Furniture stores and Labor Day sales are everywhere in the Bay Area and after being in 6 other stores today we were sure we would be disappointed. But not to fear, the staff was super friendly without being pushy and were happy to answer questions when we were ready and show us lots of similar..." Read more
2 years ago
Google review
Darry Tran
"I bought a sectional sofa for my mom at this store and it takes less then 3 weeks to arrive (i expect it to be a month because i add many adjustment and change complex material to it). They made no hassle to it and deliver earlier than on time. Love it!"
2 years ago
Google review
Shirley Huang
"I had an amazing experience at What a Room while shopping for a couch. Duy was incredibly patient, attentive, and helpful. He listened to my needs, answered all my questions, and guided me towards the perfect couch for my new apartment. What a Room offers a wide variety of furniture options, including customization. The couch I chose is not only stylish but..." Read more
2 years ago
Google review
Jason Liao
"Purchased a sofa a week ago. Love it so much. Duy was a very nice guy, he gave me a great service. I will definitely come back again!"
2 years ago
Google review
Lise Rogers
"Very helpful & knowledgeable staff. Many nice pieces of furniture in their showroom. Prices were reasonable too!"
2 years ago
Google review
Rhys Hussain
"Our boring furniture buying trip was made into a fun adventure by Steven and his crew at What A Room after we had a terrible experience with Living Spaces. We fell in love with the Daphne sofa the moment we walked into their showroom. We were able to totally customize our own sofa and large chair in this design for less money than Living Spaces. Excellent cu..." Read more
2 years ago
Google review
Charles Small
"Despite feeling apprehensive about purchasing a sofa without seeing it in person, my spouse and I were drawn to WhatARoom for two reasons: Firstly, their products are American-made, and secondly, they offer fully customizable sizing options. We decided to take a leap of faith and ordered a sofa with an extra-large ottoman. Upon its arrival, my husband was pa..." Read more
2 years ago
Google review
TT
"I recently had the pleasure of shopping at What a Room and I have to say, I was thoroughly impressed with the experience from start to finish. From the moment I walked in, I was greeted by friendly and knowledgeable staff who were eager to assist me with any questions I had. The selection of furniture was truly impressive, with a wide variety of styles, col..." Read more
2 years ago
Google review
Michelle Nguyen
"Shopping for a sofa can be rather stressful and overwhelming. From the moment my family and I walked in, Steven was extremely helpful and made the process so easy! He was able to answer all questions and was very patient. The quality was amazing and pricing was extremely reasonable. Would highly recommend! Love the product!"
2 years ago
Google review
Aaron Jiang
"Want to give a shoutout to the team (Duy + Dan) for an overall really good furniture buying experience. The purchase itself wasn't the smoothest due to some damages to the furniture (will personally avoid the VIG brand in the future), but the team was extremely responsive in addressing the issue and arranging for redeliveries, and was able to reach a very re..." Read more
2 years ago
Google review
Ali Rezvan
"Got a sectional couch from here. Good quality for a good price, and overall smooth process from shopping to delivery. Wide variety of furniture and designs to choose from."
2 years ago
Google review
Angela Lu
"I was searching for a furniture store near me here in San Jose & luckily stumbled upon WhatARoom. They have a great selection of custom sofas & their staff helped with giving me ideas about furnishing my living room. Very professional service!"
2 years ago
Google review
Bohdana Korchak
"What a room is my favorite furniture store! Not only I come there for inspiration and latest trends. They also amazed me with the custom order of bed that I received few months ago. This is literally the best bed I ever had and I ever have seen anywhere. It's perfect, very high quality and so stylish. They took into account all my requirements and even did b..." Read more
2 years ago
Google review
Victor Rios
"I recently moved to the Bay Area and was looking to furnish my apartment. I was having a difficult time doing so because this was my first time furnishing an apartment and online vendors/big chain stores aren't super attentive/informative and they don't provide good quality assurance, if any. So I decided to use google maps to look at local stores. That's wh..." Read more
2 years ago
Google review
Madison Chase
"We bought a couch and were given a delivery time of 6-8 weeks it was delivered early and it looks amazing! Our couch is comfortable and exactly what we ordered! I would definitely buy from whataroom again"
2 years ago
Google review
Vishal Patel
"Steven was a huge help to my wife and I looking for a new couch. His store was busy, but he still spent the time showing us every detail of couches that would fit our home. He went over the colors, fabrics, sizes, firmness, styles and even did a 3D rendering of what the couch would look like in our new home. He kept us updated every step of the way and even..." Read more
3 years ago
Google review
Waleed
"Good customer service and nice selection. Recommend"
3 years ago
Google review
Eddie P
"My wife and I were looking for an affordable Mid-Century Modern Sectional Sofa. Tall ask these days. No retailers around us had anything that we wanted. Anything that came close was very expensive and the lead times were ridiculous. We were a little weary about buying a couch without actually seeing/sitting on it, but we ended up getting exactly what we wan..." Read more
3 years ago
Google review
Patrick LaVictoire
"Two things really stand out for me here: the degree of customization, and the fact they're actually delivering on time in 2021. (The latter has an obvious reason: massive shipping delays from China push anything into backorder unless it's made here, which separates What A Room from the chain stores.) Before finding them, I'd ordered a custom sectional from..." Read more
3 years ago
Google review
Ravi sankar Vemuri
"Nice collection"
3 years ago
Google review
Naveena
"Steven and Quynh helped us a lot in furnishing our home. They have a great collection and guides you the right furniture that would suit your decor. Strongly recommend this place for a new sofa or furnishing.."
3 years ago
Google review
Tushar Gupta
"Great furniture. Very helpful staff."
3 years ago
Google review
Theodore Winand
"Recently moved to the Bay Area, and wanted to find a great couch to fit my awkwardly arranged floor plan. The designers at What a Room helped me maximize my space and designed a really great couch, at a great value. Delivery took a bit longer than quoted, but still received the couch in a reasonable time considering delays due to Covid and general industry s..." Read more
3 years ago
Google review
Saravanan Selvam
"My wife and I have been looking for sectionals for a few months now. We are so pleased to have found this gem of a store! The product choices and the customization of color/fabric/style/firmness is just phenomenal. Grateful to Steven for the guidance throughout the process as we were torn between three different choices. Very excited to see our customized se..." Read more
4 years ago
Google review
"we had waited 6 months for a couch that we purchased and the company went out of business (Interior Define). What A Room was the exact opposite experience. It took a while to get some color samples delivered, but once we had the color picked, Duy helped us customize the couch to our exact needs. Dimensions, color, cushion firmness (his and hers sections),..." Read more
2 years ago
Google review