Yelp 
Google 
172 reviews
4.9/5 average rating
neha shah
Huseyn Aydemirov
"Godd"
a year ago
Google review
Lisa Wood
"We had a fabulous experience with buying a sofa at What A Room. The options for customization were amazing and the sales staff was easy to work with. The quality of the sofa is much higher than at other furniture places. We are very happy with our purchase."
a year ago
Google review
Mike Dedmon
"Both the in store staff and delivery staff were awesome. I had a custom order, Duy helped out and was very responsive both over email and text. The delivery team removed our old couch along with an extra table we had trouble getting rid of."
a year ago
Google review
Yeon Kim
"Great quality furniture and amazing service. Hidden gem in San Jose."
a year ago
Google review
Kirit Patel
"The sofa set arrived on time and was efficiently set up in the room. Excellent service and quality; highly recommend for a hassle-free experience. Comfortable and stylish addition to our home."
a year ago
Google review
Vianna Briscoe
"I called what room re a particular bar stool all my questions were answered and I placed an order and visited the store to see the bar stool upon finalizing the order. They were very accommodating and I felt very comfortable with then, my sales person was Dewey! Thank you Dewey!"
2 years ago
Google review
Bao Nguyen
"Great service and really easy to order custom furniture!"
2 years ago
Google review
Pankesh Bamotra
"Support: 5/5 Quality: 5/5 Selection: 5/5 Delivery: 3.5/5"
2 years ago
Google review
Nechama R
"What-A-Room just delivered our order which included cushions for a metal futon frame, and a full size bed mattress. We are so beyond impressed with both the cushions and the mattress!! The look and feel are incredibly high quality and I am so grateful to have found What-A-Room! They are that rare exception of a business that has integrity in how they deal wi..." Read more
2 years ago
Google review
Cecilia Jaroslawsky
"The sofa I ordered was exactly as I was hoping for; great sofa; great delivery folks and a great value."
2 years ago
Google review
Michael Costello
"The sales team has top notch service, knowledgeable, patient and not pushy. They can customize furniture to fit you or your room perfectly. I would not hesitate to recommend them or use them again, I wish I needed more furniture."
2 years ago
Google review
Thi-Van Nguyen
"We went to so many furniture stores and was getting so overwhelmed, a friend recommended us to What A Room and what a find it was. The customer service particularly was on point, especially Duy. He was so patient with us, allowed us to sit in all the different sofas and worked with us to find the perfect sofa for our living room. Our sofa came earlier than..." Read more
2 years ago
Google review
J Fang
"Searching for the perfect couch had always been a long, arduous endeavor that involved pouring over online couch measurements and measuring countless couches in person in showrooms. After not being able to find a couch that would fit our space perfectly and not wanting to compromise, we decided to visit What A Room after hearing about the company online. Ove..." Read more
2 years ago
Google review
Andrew Martin
"We bought a couch last year from What A Room and I can't say enough good things about both the experience and post sale support. Duy was great in walking us through the options and very patient in allowing us to hem and haw over materials (we took multiple large samples home). What I love about What A Room is the variety of styles, the degree of customizati..." Read more
2 years ago
Google review
Chartchapol Pannaew
"Absolutely superb, as usual. Built me a sofa to match very detailed custom specifications, turned it around in 3 weeks and then happily held it in storage for me until we could receive it at our new house. Made in the USA, quality is far and away superior to anything in a retail showroom. I will work with Bryce and the team every time I can! What A Room is..." Read more
2 years ago
Google review
Adam Berry
"The customer service has been fantastic. They offer great customizations, colors, and materials. They promptly set us swatches. We are super excited to get our new couch! I'll update my review once we get it but I have only heard good things. Special shout-out to Gordon and Steven."
2 years ago
Google review
Imogene Z. Smith
"Very friendly staff with a huge variety of collection to search for and great prices. They do make you feel like a valued customer and spend the necessary time with you until you are 100% satisfied. This is great customer service! Plus the quality of their products are unbeatable. I highly recommend this store!"
2 years ago
Google review
Janet M. Roney
"Was looking for a sofa/sectional for our home and this place had such wonderful reviews that we had to drop in. Duy was there to greet us and help us with details on a custom sofa that was fitting for our living room. Easy to work with and lots of information that we didn't know would affect our comfortability. When we look at RH's other online sites it's ha..." Read more
2 years ago
Google review
Chuck Bond
"Great sales experience in the showroom and throughout our customization process, resulting in a sofa we’re vey happy with. The only negative was a promised “call to schedule delivery about a week before the furniture is completed” never happened. We had less than 24 hours notice via text message informing us of the impending delivery. A call to the showroom..." Read more
2 years ago
Google review
s pulos
"THANK YOU for a great sofa buying experience from start to finish! From the welcome from Duy and all the staff when we walked in to the delivery everything was very professional and you could tell they know and care about their products. Duy was very patient (the multiple times we came in) and listened to what we needed and could guide us to what would work-..." Read more
2 years ago
Google review
Lucy Haab
"OUTSTANDING CUSTOMER SERVICE FROM START TO FINISH! I'M VERY HAPPY WITH THE CUSTOM FURNITURE WHICH THEY HAVE MADE FOR ME AS I COULDN'T FIND WHAT I WANTED WHEN I SEARCHED EVERYWHERE FOR PIECES I NEEDED. I TOLD THEM EXACTLY WHAT I WANTED IN THE STYLE AND COLORS AND GOT THEM EXACTLYAS I WANTED THEM WITH GREAT PRICES AS WEL!"
2 years ago
Google review
Sikeli Cama
"We had visited Ashley Home Store and Living Spaces in search of a sectional that would fit our space, but were unable to find the right couch. After visiting What a Room, we found that they could customize any of their furniture to our exact specifications. Duy helped us choose everything down to the material and dimensions. It was delivered on time as promi..." Read more
2 years ago
Google review
William Fu
"One of the best decision I've made this year is buying a sofa from What A Room, they are extremely comfortable!"
2 years ago
Google review
Takahiko Saito
"Great customer service. We went in with something in our mind, but ended up with ordering something very different after hours of consultation."
2 years ago
Google review
"We got our couch from here recently. I wanted to customize it to fit a specific way in our space. When you go to the showroom there's no pressure. The staff gives you an idea of how the store is setup to help choose features you want. They are super helpful and not pushy. I had some issues with the delivery and they were great about resolving it. Lots of opt..." Read more
a year ago