What A Room Reviews & Testimonials

4.7 (819)

Google Reviews: 134


5
90%
4
9%
3
1%
2
0%
1
0%

99% of Google users would recommend What A Room

  134 reviews
  4.9/5 average rating

mohammad rezvani

mohammad rezvani star-alt star-alt star-alt star-alt star-alt

"My wife and I were looking for a sectional sofas, we visited many stores in Bay until we found what a room where we have been working with Steve. He worked with us through choosing fabrics, and gave us good recommendations. He helped us with our decision since there are many nice furniture in the show room, and it is hard to make decision. Overall, we are ve..." Read more

4 years ago

Google review

Falguni Patel

Falguni Patel star-alt star-alt star-alt star-alt star-alt

"Good customer service!"

4 years ago

Google review

Andrea Brisker

Andrea Brisker star-alt star-alt star-alt star-alt star-alt

"Incredibly helpful staff. Would recommend checking this place out to anyone in the market for a couch."

4 years ago

Google review

Livia Ulicna

Livia Ulicna star-alt star-alt star-alt star-alt star-alt

"We really liked the experience in What a room and we will definitely come back. We bought sofa and ottoman, made exactly based on our wishes. The expected delivery was 3-4 weeks and it was 4 weeks to the day, which in COVID situation is really fast."

4 years ago

Google review

Johnson K

Johnson K star-alt star-alt star-alt star-alt star-alt

"Recently got a customized bed frame and mattress from here. I shopped around, checking out other furniture and mattress stores, but ended up getting both here cuz it was just the best value out of all the stores I checked out. Not only is the price very reasonable, but the quality is also top-notch...gone are the college days of taking furniture off the stre..." Read more

4 years ago

Google review

Sarah Chen

Sarah Chen star-alt star-alt star-alt star-alt star-alt

"I had a hard time finding a king-sized bed frame that both my husband and I would like. So we came to What a Room since they also offered custom options. Steven was very helpful in providing us with different bed frame suggestions. He was always quick to respond to my many questions via email and provided a lot of valuable insight. When we decided to go..." Read more

4 years ago

Google review

Ok

Ok star-alt star-alt star-alt star-alt star-alt

"Great service and very customizable couch / sofa ordering"

4 years ago

Google review

Nate Roybal

Nate Roybal star-alt star-alt star-alt star-alt star-alt

"Small but nice"

4 years ago

Google review

Katherine Grubbs

Katherine Grubbs star-alt star-alt star-alt star-alt star-alt

"Incredible personalized shopping experience.... helped me design guest room with bed, side tables, and dresser. Amazing quality for price. Kind patient and accommodating. Will continue to be a repeat customer. Family owned. They will work with you, comb through books of endless possibilities and help you design the perfect space. Photos included of bedroom..." Read more

5 years ago

Google review

Carlos Oporta

Carlos Oporta star-alt star-alt star-alt star-alt star-alt

"The custom sofa I ordered came out perfect. Dan is the best!"

5 years ago

Google review

Le Nguyen

Le Nguyen star-alt star-alt star-alt star-alt star-alt

"I happened to be in the market for a new sofa for the last month as my previous one was old and worn. It was time to update my living room, so I decided to stop by a few furniture stores to see what was in vogue. Luckily, What A Room was the second place on my list and they blew me away, so I went ahead and bought a custom sectional from them. Let me be very..." Read more

5 years ago

Google review

Zijian Wang

Zijian Wang star-alt star-alt star-alt star-alt star-alt

"The bed I purchased here had a slat broken. I contacted the customer service multiple times, sending in photos, order details and they said they were going to check if they could find one. Then no response since. My follow-ups were ignored. Updated. They called and were willing to fix what they did wrong. Although the manufacturer didn't have the original s..." Read more

5 years ago

Google review

Francisco Infante

Francisco Infante star-alt star-alt star-alt star-alt star-alt

"Great service, attention and options. We purchased 3 beds and mattresses from this store and we’re very satisfied with the products. Steven and Daniel were very helpful, giving recommendation and helping us narrow down the type of mattress that worked best with the beds we chose. I highly recommend this store, much better option than bigger furniture store..." Read more

5 years ago

Google review

Tony Phan

Tony Phan star-alt star-alt star-alt star-alt star-alt

"Great shop with a huge selection of furniture. I especially like the modern collections. Great service. Ask for Dan. Got my couch on time too."

5 years ago

Google review

Henry626

Henry626 star-alt star-alt star-alt star-alt star-alt

"Got some furniture for our new home. Great experience. Quality items, great services!"

5 years ago

Google review

Christina Duong

Christina Duong star-alt star-alt star-alt star-alt star-alt

"What I like about What A Room is that the experience similar to having a personal stylist that is an expert in their craft and will be straight forward with you if something does not look good and will provide feedback and offer a solution. I appreciate that! It's a big store, but everything is neatly positioned so you don't get sensory overload. What stand..." Read more

5 years ago

Google review

Ruth Rodriguez

Ruth Rodriguez star-alt star-alt star-alt star-alt star-alt

"Very helpful staff. Have fabric samples out on most every sofa. Well lighted, clean and organized."

5 years ago

Google review

Tiffany Tran

Tiffany Tran star-alt star-alt star-alt star-alt star-alt

"Highly recommend this place! The service is outstanding! Thanks steve!"

5 years ago

Google review

Abhishek Rai

Abhishek Rai star-alt star-alt star-alt star-alt star-alt

"Great service, staff and prices."

5 years ago

Google review

J Alcantara

J Alcantara star-alt star-alt star-alt star-alt star-alt

"While shopping for gizmos and gadgets at Fry's for our new home, we noticed a furniture store on Google Maps that was right across from us and decided to check it out. For large purchases, I'm fairly selective when deciding who I'll do business with and primarily consider customer service/experience, product quality, and then cost, because I've gone through..." Read more

5 years ago

Google review

Antoine Nguyen

Antoine Nguyen star-alt star-alt star-alt star-alt star-alt

"Steven and Dan are great! They are super friendly and straight forward. My wife and I really like this place because they are the price are very reasonable and they carry a large selection of modern styles. I would highly recommend checking this place out!"

5 years ago

Google review

Chengkai Guo

Chengkai Guo star-alt star-alt star-alt star-alt star-alt

"Overall good quality with reasonable price"

5 years ago

Google review

Joseph Nguyen

Joseph Nguyen star-alt star-alt star-alt star-alt star-alt

"Abundant of choices with excellent service"

5 years ago

Google review

Qumber Jafri

Qumber Jafri star-alt star-alt star-alt star-alt star-alt

"Dan made the process of furnishing our apartment so easy for my Wife and I. He was very attentive and showed us around the showroom providing tons of details on all the items that caught our eye. I appreciated the fact that whatever he did not have in the store he quickly located in various furniture catalogs. We eventually purchased a super cozy chair (whi..." Read more

5 years ago

Google review

Duy Le

Duy Le star-alt star-alt star-alt star-alt star-alt

"Decided to upgrade my full size after like 10 years to a queen. Always thought I liked my bed more on the firm side, was recommended this queen size from one of the workers. It was in a box that was able to fit in my Civic. Opened it up and it just released itself onto the platform. So soft. Like sleeping on a cloud."

5 years ago

Google review