Yelp 
Google 
172 reviews
4.9/5 average rating
Angela Lu
Bohdana Korchak
"What a room is my favorite furniture store! Not only I come there for inspiration and latest trends. They also amazed me with the custom order of bed that I received few months ago. This is literally the best bed I ever had and I ever have seen anywhere. It's perfect, very high quality and so stylish. They took into account all my requirements and even did b..." Read more
3 years ago
Google review
Victor Rios
"I recently moved to the Bay Area and was looking to furnish my apartment. I was having a difficult time doing so because this was my first time furnishing an apartment and online vendors/big chain stores aren't super attentive/informative and they don't provide good quality assurance, if any. So I decided to use google maps to look at local stores. That's wh..." Read more
3 years ago
Google review
Madison Chase
"We bought a couch and were given a delivery time of 6-8 weeks it was delivered early and it looks amazing! Our couch is comfortable and exactly what we ordered! I would definitely buy from whataroom again"
3 years ago
Google review
Vishal Patel
"Steven was a huge help to my wife and I looking for a new couch. His store was busy, but he still spent the time showing us every detail of couches that would fit our home. He went over the colors, fabrics, sizes, firmness, styles and even did a 3D rendering of what the couch would look like in our new home. He kept us updated every step of the way and even..." Read more
4 years ago
Google review
Waleed
"Good customer service and nice selection. Recommend"
4 years ago
Google review
Eddie P
"My wife and I were looking for an affordable Mid-Century Modern Sectional Sofa. Tall ask these days. No retailers around us had anything that we wanted. Anything that came close was very expensive and the lead times were ridiculous. We were a little weary about buying a couch without actually seeing/sitting on it, but we ended up getting exactly what we wan..." Read more
4 years ago
Google review
Patrick LaVictoire
"Two things really stand out for me here: the degree of customization, and the fact they're actually delivering on time in 2021. (The latter has an obvious reason: massive shipping delays from China push anything into backorder unless it's made here, which separates What A Room from the chain stores.) Before finding them, I'd ordered a custom sectional from..." Read more
4 years ago
Google review
Ravi sankar Vemuri
"Nice collection"
4 years ago
Google review
Naveena
"Steven and Quynh helped us a lot in furnishing our home. They have a great collection and guides you the right furniture that would suit your decor. Strongly recommend this place for a new sofa or furnishing.."
4 years ago
Google review
Tushar Gupta
"Great furniture. Very helpful staff."
4 years ago
Google review
Theodore Winand
"Recently moved to the Bay Area, and wanted to find a great couch to fit my awkwardly arranged floor plan. The designers at What a Room helped me maximize my space and designed a really great couch, at a great value. Delivery took a bit longer than quoted, but still received the couch in a reasonable time considering delays due to Covid and general industry s..." Read more
4 years ago
Google review
Saravanan Selvam
"My wife and I have been looking for sectionals for a few months now. We are so pleased to have found this gem of a store! The product choices and the customization of color/fabric/style/firmness is just phenomenal. Grateful to Steven for the guidance throughout the process as we were torn between three different choices. Very excited to see our customized se..." Read more
4 years ago
Google review
mohammad rezvani
"My wife and I were looking for a sectional sofas, we visited many stores in Bay until we found what a room where we have been working with Steve. He worked with us through choosing fabrics, and gave us good recommendations. He helped us with our decision since there are many nice furniture in the show room, and it is hard to make decision. Overall, we are ve..." Read more
5 years ago
Google review
Falguni Patel
"Good customer service!"
5 years ago
Google review
Andrea Brisker
"Incredibly helpful staff. Would recommend checking this place out to anyone in the market for a couch."
5 years ago
Google review
Livia Ulicna
"We really liked the experience in What a room and we will definitely come back. We bought sofa and ottoman, made exactly based on our wishes. The expected delivery was 3-4 weeks and it was 4 weeks to the day, which in COVID situation is really fast."
5 years ago
Google review
Johnson K
"Recently got a customized bed frame and mattress from here. I shopped around, checking out other furniture and mattress stores, but ended up getting both here cuz it was just the best value out of all the stores I checked out. Not only is the price very reasonable, but the quality is also top-notch...gone are the college days of taking furniture off the stre..." Read more
5 years ago
Google review
Sarah Chen
"I had a hard time finding a king-sized bed frame that both my husband and I would like. So we came to What a Room since they also offered custom options. Steven was very helpful in providing us with different bed frame suggestions. He was always quick to respond to my many questions via email and provided a lot of valuable insight. When we decided to go..." Read more
5 years ago
Google review
Ok
"Great service and very customizable couch / sofa ordering"
5 years ago
Google review
Nate Roybal
"Small but nice"
5 years ago
Google review
Katherine Grubbs
"Incredible personalized shopping experience.... helped me design guest room with bed, side tables, and dresser. Amazing quality for price. Kind patient and accommodating. Will continue to be a repeat customer. Family owned. They will work with you, comb through books of endless possibilities and help you design the perfect space. Photos included of bedroom..." Read more
6 years ago
Google review
Carlos Oporta
"The custom sofa I ordered came out perfect. Dan is the best!"
6 years ago
Google review
Le Nguyen
"I happened to be in the market for a new sofa for the last month as my previous one was old and worn. It was time to update my living room, so I decided to stop by a few furniture stores to see what was in vogue. Luckily, What A Room was the second place on my list and they blew me away, so I went ahead and bought a custom sectional from them. Let me be very..." Read more
6 years ago
Google review
Zijian Wang
"The bed I purchased here had a slat broken. I contacted the customer service multiple times, sending in photos, order details and they said they were going to check if they could find one. Then no response since. My follow-ups were ignored. Updated. They called and were willing to fix what they did wrong. Although the manufacturer didn't have the original s..." Read more
6 years ago
Google review
"I was searching for a furniture store near me here in San Jose & luckily stumbled upon WhatARoom. They have a great selection of custom sofas & their staff helped with giving me ideas about furnishing my living room. Very professional service!"
3 years ago