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When I Work Reviews & Testimonials

4.5 (1,300)

Reviews: 1,300


5
64%
4
25%
3
7%
2
2%
1
2%

89% of customers would recommend When I Work

  Showing 2 star reviews only  

Victoria I. star-alt star-alt star-alt star-alt star-alt

Coordinator , Mathnasium

"That I can copy from the previous week or day"

2 years ago

Chelsae A. star-alt star-alt star-alt star-alt star-alt

Group lead, CSL plasma

"This became my main source for my work schedule"

2 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"The software is okay. The program usually does what it should when it is not glitching. After 3+ years of using this product, it came to my attention that we were being overcharged every month. When I contacted customer service, they were unwilling to offer any solution, rather than explaining their confusing billing style. Not even a credit of any sort. T..." Read more

4 years ago

Ashleigh B.

Ashleigh B. star-alt star-alt star-alt star-alt star-alt

CEO, Supreme Sweets

"I used it for several months and realized that it wasn't a software for my company. To be honest, the only thing I liked is the user interface, everything else was less than mediocre."

4 years ago

John M. star-alt star-alt star-alt star-alt star-alt

Employment Specialist, Catholic Charites

"It was good for work purpose and it did track my hours"

5 years ago

Jenna S. star-alt star-alt star-alt star-alt star-alt

Videographer, Pauley Productions

"Well known and supported application with good interfaces on the web and mobile"

5 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Works great for simple scheduling. Try it before you put money into this if you have complex scheduling. This software is user friendly and it is not difficult to use. The software is able to use my current contacts which saves A LOT of time."

5 years ago

Mario V.

Mario V. star-alt star-alt star-alt star-alt star-alt

Co-Founder, NutriBees

"Just a tool to have a full visibility on shifts"

6 years ago

Anna W. star-alt star-alt star-alt star-alt star-alt

Mobility Devices and Systems Analyst, Living Spinal

"customer service is good online (emails, messages), easy enough to set up, ability to choose various categories to offer different services to different audiences of clients"

6 years ago

Dejon G

Dejon G star-alt star-alt star-alt star-alt star-alt

"The ability to fix employee times from my phone. I also truly enjoy the ability to color code."

6 years ago

Ryland S star-alt star-alt star-alt star-alt star-alt

"The time off submission and approval request process is easy"

6 years ago

Elizabeth S. star-alt star-alt star-alt star-alt star-alt

Owner, Rebel Popcorn

"I disliked this software so much that I actually ended up going with a different scheduling software, even though I took the time to set up an account and have staff input all of their information."

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Poor"

7 years ago

Iva H. star-alt star-alt star-alt star-alt star-alt

President, Affairs to Remember

"BEWARE NO REFUNDS!!! Thought i was getting 30 days free trial and they charged one year in full!!"

7 years ago

User in Education Management star-alt star-alt star-alt star-alt star-alt

"It's nice to look at to keep track of your hours."

7 years ago

Dan L. star-alt star-alt star-alt star-alt star-alt

DKL Ventures

"I signed up for the trial of the scheduling side of the app all the while thinking that I was also getting the time and attendance function as well. Big surprise. A price for the scheduling and I have no idea how much more for the time and attendance part. When I tried to add the time and attendance part the website wanted to charge me another amount. I s..." Read more

7 years ago

Janet L. star-alt star-alt star-alt star-alt star-alt

Practice Owner, Coastside Veterinary Clinic, Inc.

"We previously used another used scheduling app and recently switched to When I Work because of the time clock feature. We were excited to be able to integrate with Quick Books Online. However, the hours do not transfer accurately. They randomly round down. Also, the overtime amounts do not drop into to employees payroll information. It is all wrapped in..." Read more

8 years ago

Tim M star-alt star-alt star-alt star-alt star-alt

"The look of the interface appears relative up-to-date. It is easier for new users to sign up and customize their profiles. There's a wide range of notification options. Most users find it easy to submit time off requests."

8 years ago

Steve L. star-alt star-alt star-alt star-alt star-alt

thebluecakecompany

"I overlooked being charged for the trial period because it was only 10.00. But twice in a month neither my employees or I could access their services. There is no phone support. And after 5 they are closed. I missed pay period because of their inability to help in a timely manner."

9 years ago

Debra J. star-alt star-alt star-alt star-alt star-alt

Scheduling Manager, Loyal Source

"The system is easy to use but the issues we are having make our job even harder. Going from not being able to change my staff's emails to multiple messages being sent out at one time - confusing my staff on do I go to work or not. The things that make this system unique, makes this system a nightmare when it is not working correctly. The saying in the offi..." Read more

9 years ago

Michael C. star-alt star-alt star-alt star-alt star-alt

"So much promise, and a very attractive user interface. This might be fine for very small businesses, but has major limitations for tracking actual labour costs vs projected labour costs which is a key aspect of time management. Actual labour costs show up in the dashboard as a pretty line, but if you want to actually know the actual labour cost by day or % f..." Read more

9 years ago