Kandie-Rae Brown
Manager Fitness and Recreation, Chelsey Park Retirement Community
Catherine Campbell
Director of Communications, The Berkeley
"The system is easy to use, allows us to do online courses with our staff using our own content, photos from various events can be shared with our residents easily, our menu is easy to change on a daily basis and has made activity planning easier and excellent customer service and support, very responsive to needs and working to fix."
5 years ago
Laura Ciarallo
Executive Director, Hollandview Trail Retirement Community
"The InTouchLink Program has been a great addition to Hollandview Trail Retirement Community. It has given our Community Members the opportunity to communicate to friends and family via their new email address by sharing messages and photos, explore the internet, play games and keep up to date with the latest in-house community news. Families have also expr..." Read more
5 years ago
Debbie Kopeschny
Niagara Ina Grafton Gage Village
"This software has been easy to use with little to no support required. If you are in need of help, they are a phone call away. Generally you get a service representative on the line or they call you within 24 hours. They are advanced in their thinking and have shown this in their product. There is always a way to adapt the program for individual use. If they..." Read more
5 years ago
Kathy Blattel
Owner, TwinOaks at Heritage Point
"Our community enjoys InTouchLink immensely! The residents love all the pictures, calendars, and menus...sometimes they prefer to watch it over TV!! Thank you for all the wonderful training and tech help to keep us looking our best!"
5 years ago
Simma L
"This sounds great. My dad used to use his computer all the time, so I'm sure he'll enjoy this!"
5 years ago
Nancy M
"I am delighted about your initiative to develop some computer literacy in interested residents. Our family is spread in five cities. I for one, will definitely write to my Mom daily and will add pictures of our daily lives."
5 years ago
Sandra S
"I have asked my mother and she likes the idea very much."
5 years ago
Frances H
"What a GREAT idea and opportunity for younger family members to keep in touch with grand/great grandparents! Mum may need some 'gentle persuasion' but, like everything else she's tried, I'm sure she'll enjoy it!"
5 years ago
Sally H
"I'd be delighted to participate in this with Mum. It sounds and looks like a great program."
5 years ago
Yoseline Aparacio
Activity Director, Russell Hill Retirement Residence
"I always hated doing the activity calendar, but it's so easy now. I only have to enter the recurring events one time and don't need to worry about formatting the calendar. It's so easy and intuitive to use, I keep thinking I'm missing something. This is so much easier than similar programs I have used in the past."
5 years ago
Laurie P. Johnston
CEO, Ontario Retirement Communities Association
"The product/service is really quite remarkable with many upgraded features that set them apart from the competition. Their pricing is also significantly better than the competition as are the opportunities to introduce revenue streams to a community through senior subscription sales and local business advertising."
5 years ago
Jill Benefield
The Madison Village Assisted Living
"InTouchLink has been a great addition to communication with our residents in our Assisted Living! Before meals and throughout the day, residents gather in the common area to listen to music of their generation and read the TV! Anytime I have contacted InTouchLink, the staff has been courteous and shown excellent customer service!"
5 years ago
Allison Watts
Roxborough Retirement Residence
"The InTouchLink system is a great program. It is very user-friendly. It is quick and easy to update information from anywhere. It can be accessed at work or at home. It is a great information guide for our seniors as they can see the upcoming events and news in a fun interactive way. There is always the ability to change and update your information and creat..." Read more
5 years ago
Zoe Taylor Verified customer
IL Life Enrichment Manager, Waltwonwood Cary, Cary, NC
"Ceren is the absolute best! She is quick to respond and resolve any issues! Intouch has been super easy to use and navigate!"
5 years ago

Kathy Blattel
"Our community enjoys InTouchLink immensely! The residents love all the pictures, calendars, and menus...sometimes they prefer to watch it over TV!! Thank you for all the wonderful training and tech help to keep us looking our best! Kathy Blattel - Owner"
6 years ago
Google review
sheri c.
Long Term Care Office Lead, The Niagara Region
"Customer information delivered in a nice set up. Ease of use- its easy to teach and maintain, and customer support is nearly always available by email and quick to assist"
7 years ago
sheri c.
"Customer information delivered in a nice set up"
7 years ago
Safina J.
Resident Program Manager, Tendercare Living Centre
"Communication is key in any organization, including Long Term Care, where our customers include residents, their families, visitors and staff. To reach all those customers is a task in itself. InTouch Link has now made communication one step easier in getting our message across. Our predominantly Chinese home now has signage screens on each home area, d..." Read more
8 years ago
Safina J.
"Communication is key in any organization, including Long Term Care, where our customers include residents, their families, visitors and staff. To reach all those customers is a task in itself. InTouch Link has now made communication one step easier in getting our message across. Our predominantly Chinese home now has signage screens on each home area, d..." Read more
8 years ago
Laura C.
General Manager, Hollandview Trail Retirement Residence
"Our in-house TV channel generated through InTouchLink is a great addition to the lifestyle and services we offer here at Hollandview Trail Retirement Residence. Our residents check our channel regularly to see what is on the menu for lunch and dinner in the dining rooms, what fun programs and events are coming up and to see the exciting bus trips that are h..." Read more
8 years ago
Laura C.
"Our in-house TV channel generated through InTouchLink is a great addition to the lifestyle and services we offer here at Hollandview Trail Retirement Residence. Our residents check our channel regularly to see what is on the menu for lunch and dinner in the dining rooms, what fun programs and events are coming up and to see the exciting bus trips that are h..." Read more
8 years ago
Tammy R.
Executive Director , LiveOak Assisted Living
"After our first initial training they were still at stand by ready to assist when we ran into a problem. This meant a lot to my staff."
8 years ago
Adam F.
Director of Sales and Marketing, Signature Retirement Living
"InTouchlink has been a great addition to our properties, in addition to facilitating seamless communication to our residents, it also allows our operation to run smoothly as everyone is now in the know!"
8 years ago
Catherine C.
Director of Communications, The Berkeley
"We have been very pleased with how user-friendly it this software is in general. Some operations take longer than we would like (more steps than seem necessary). We have not taken full advantage of this software and know that it can be very beneficial in more ways than those we utilize at present."
8 years ago
"Overall the program InTouchLink has been very beneficial to our facility. We had to convince our residents in the beginning that it would be a good thing. Going from handwritten to TV monitor was an adjustment for many that have been here for years. Now we see people looking forward to what comes up on the screen, our Recreation Department has even mastered..." Read more
5 years ago