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www1.intouchlink.com Reviews & Testimonials

4.7 (92)

Reviews: 92


5
73%
4
25%
3
2%
2
0%
1
0%

98% of customers would recommend www1.intouchlink.com

Frances H star-alt star-alt star-alt star-alt star-alt

"What a GREAT idea and opportunity for younger family members to keep in touch with grand/great grandparents! Mum may need some 'gentle persuasion' but, like everything else she's tried, I'm sure she'll enjoy it!"

4 years ago

Sally H star-alt star-alt star-alt star-alt star-alt

"I'd be delighted to participate in this with Mum. It sounds and looks like a great program."

4 years ago

Yoseline Aparacio star-alt star-alt star-alt star-alt star-alt

Activity Director, Russell Hill Retirement Residence

"I always hated doing the activity calendar, but it's so easy now. I only have to enter the recurring events one time and don't need to worry about formatting the calendar. It's so easy and intuitive to use, I keep thinking I'm missing something. This is so much easier than similar programs I have used in the past."

4 years ago

Laurie P. Johnston star-alt star-alt star-alt star-alt star-alt

CEO, Ontario Retirement Communities Association

"The product/service is really quite remarkable with many upgraded features that set them apart from the competition. Their pricing is also significantly better than the competition as are the opportunities to introduce revenue streams to a community through senior subscription sales and local business advertising."

4 years ago

Jill Benefield star-alt star-alt star-alt star-alt star-alt

The Madison Village Assisted Living

"InTouchLink has been a great addition to communication with our residents in our Assisted Living! Before meals and throughout the day, residents gather in the common area to listen to music of their generation and read the TV! Anytime I have contacted InTouchLink, the staff has been courteous and shown excellent customer service!"

4 years ago

Allison Watts star-alt star-alt star-alt star-alt star-alt

Roxborough Retirement Residence

"The InTouchLink system is a great program. It is very user-friendly. It is quick and easy to update information from anywhere. It can be accessed at work or at home. It is a great information guide for our seniors as they can see the upcoming events and news in a fun interactive way. There is always the ability to change and update your information and creat..." Read more

4 years ago

Zoe Taylor star-alt star-alt star-alt star-alt star-alt Verified customer

IL Life Enrichment Manager, Waltwonwood Cary, Cary, NC

"Ceren is the absolute best! She is quick to respond and resolve any issues! Intouch has been super easy to use and navigate!"

4 years ago

Kathy Blattel

Kathy Blattel star-alt star-alt star-alt star-alt star-alt

"Our community enjoys InTouchLink immensely! The residents love all the pictures, calendars, and menus...sometimes they prefer to watch it over TV!! Thank you for all the wonderful training and tech help to keep us looking our best! Kathy Blattel - Owner"

5 years ago

Google review

sheri c. star-alt star-alt star-alt star-alt star-alt

Long Term Care Office Lead, The Niagara Region

"Customer information delivered in a nice set up. Ease of use- its easy to teach and maintain, and customer support is nearly always available by email and quick to assist"

7 years ago

sheri c. star-alt star-alt star-alt star-alt star-alt

"Customer information delivered in a nice set up"

7 years ago

Safina J. star-alt star-alt star-alt star-alt star-alt

Resident Program Manager, Tendercare Living Centre

"Communication is key in any organization, including Long Term Care, where our customers include residents, their families, visitors and staff. To reach all those customers is a task in itself. InTouch Link has now made communication one step easier in getting our message across. Our predominantly Chinese home now has signage screens on each home area, d..." Read more

7 years ago

Safina J. star-alt star-alt star-alt star-alt star-alt

"Communication is key in any organization, including Long Term Care, where our customers include residents, their families, visitors and staff. To reach all those customers is a task in itself. InTouch Link has now made communication one step easier in getting our message across. Our predominantly Chinese home now has signage screens on each home area, d..." Read more

7 years ago

Laura C. star-alt star-alt star-alt star-alt star-alt

General Manager, Hollandview Trail Retirement Residence

"Our in-house TV channel generated through InTouchLink is a great addition to the lifestyle and services we offer here at Hollandview Trail Retirement Residence. Our residents check our channel regularly to see what is on the menu for lunch and dinner in the dining rooms, what fun programs and events are coming up and to see the exciting bus trips that are h..." Read more

7 years ago

Laura C. star-alt star-alt star-alt star-alt star-alt

"Our in-house TV channel generated through InTouchLink is a great addition to the lifestyle and services we offer here at Hollandview Trail Retirement Residence. Our residents check our channel regularly to see what is on the menu for lunch and dinner in the dining rooms, what fun programs and events are coming up and to see the exciting bus trips that are h..." Read more

7 years ago

Tammy R. star-alt star-alt star-alt star-alt star-alt

Executive Director , LiveOak Assisted Living

"After our first initial training they were still at stand by ready to assist when we ran into a problem. This meant a lot to my staff."

7 years ago

Adam F. star-alt star-alt star-alt star-alt star-alt

Director of Sales and Marketing, Signature Retirement Living

"InTouchlink has been a great addition to our properties, in addition to facilitating seamless communication to our residents, it also allows our operation to run smoothly as everyone is now in the know!"

7 years ago

Catherine C. star-alt star-alt star-alt star-alt star-alt

Director of Communications, The Berkeley

"We have been very pleased with how user-friendly it this software is in general. Some operations take longer than we would like (more steps than seem necessary). We have not taken full advantage of this software and know that it can be very beneficial in more ways than those we utilize at present."

7 years ago

Kerri H. star-alt star-alt star-alt star-alt star-alt

Vision Nursing and Rest Home

"Having in touch in our nursing and rest home has made the job of the activity and dietary department much easier as we have 10 TV's throughout the home to place up information for our residents, families and staff to see. All changes can be made one computer and as soon as you hit save all TV's are changed at once. Instead having having to run around to ch..." Read more

7 years ago

Sheri C. star-alt star-alt star-alt star-alt star-alt

LTC Office Lead, Niagara Region

"We have always experienced top notch service from the reps at Intouch who will do anything to help you! Even if it means developing programming to meet your needs!"

7 years ago

Kandie-Rae B. star-alt star-alt star-alt star-alt star-alt

Manager Fitness and Recreation, Chelsey Park Retirement Community

"Overall the program InTouchLink has been very beneficial to our facility. We had to convince our residents in the beginning that it would be a good thing. Going from hand written to TV monitor was an adjustment for many that have been here for years. Now we see people looking forward to what comes up on the screen, our Recreation department has even mastere..." Read more

7 years ago

stella C. star-alt star-alt star-alt star-alt star-alt

receptionist, The Berkeley

"I was responsible for inputting our companies menus on a date rotation for all 4 locations. I found the system got easier as I got used to it and now use it daily with ease. I especially like doing our company training piece on InTouchLink it is simple and functions with ease. The customer support staff was easier to talk too, explained how to use the syste..." Read more

7 years ago

Kathy R. star-alt star-alt star-alt star-alt star-alt

Lifestyle Director, The Berekeley

"We have been using the In touch system for over a year, and it has enhanced the way that we communicate with our residents in our communities. We really enjoy the monthly calendar features that help makes our program planning easier and less time consuming. In touch 's customer service is always quick and very helpful to help us out of any binds we find our..." Read more

7 years ago

mary l. star-alt star-alt star-alt star-alt star-alt

Life Enrichment Manager, Hazelton Place Retirement Residence

"Easy to use, convenient, residents like it. lots of uses that make things easier to communicate. great place for pictures and posters."

7 years ago

Debbie K. star-alt star-alt star-alt star-alt star-alt

Administrative Clerk, Niagara Ina Grafton Gage Village

"This software has been easy to use with little to no support required. If you are in need of help, they are a phone call away. Generally you get a service representative on the line or they call you within 24 hours. They are advanced in their thinking and have shown this in their product. There is always a way to adapt the program for individual use. If..." Read more

7 years ago

Heidi R. star-alt star-alt star-alt star-alt star-alt

Resident Services Director, River Road Retirement Residence

"Easy system that even a non technical person like myself can find their way around. Love how easy it is to create and print our monthly calendar! Ceryn is excellent with support when needed and her responses are quick and informative."

7 years ago