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www1.intouchlink.com Reviews & Testimonials

4.7 (103)

Reviews: 103


5
76%
4
22%
3
2%
2
0%
1
0%

98% of customers would recommend www1.intouchlink.com

Pamela R. star-alt star-alt star-alt star-alt star-alt

Executive Director , Caressant Care

"Great product , easy to use and user friendly"

5 years ago

Joni C. star-alt star-alt star-alt star-alt star-alt

Activities Director, Mountain View Retirement Village

"I would say my overall experience has been great!. I love how I can get the word out to my residents about daily activities, events, community news, movies, menu and much more. I enjoy creating the different screens and adding You Tube videos or importing my own videos of various functions. The tech department is only a phone call away and always returns you..." Read more

5 years ago

Karen C. star-alt star-alt star-alt star-alt star-alt

Activity Coordinator, The Amberwood Suites

"In suite programming was very beneficial during the pandemic as most of our residents were in their rooms especially during and outbreak. It gave them something to do and keep them engaged"

5 years ago

Tanya P. star-alt star-alt star-alt star-alt star-alt

Director of Operations, St. Elizabeth Village

"The customer service is excellent, they will always lend a hand. We utilize this most to share information via TV for our residents. It is a great way to communicate day to day info and keep people informed and spirits lifted."

5 years ago

Kathleen Czachorowski

Kathleen Czachorowski star-alt star-alt star-alt star-alt star-alt

"Ceren and her team have been incredible. Our experience with implementing our new technology along with her insight on Senior Living Technology and improvements has been such a benefit to our organization. Ceren is very knowledgeable, organized and such a leader in her field. Her customer support and communication skills cannot be matched."

5 years ago

Google review

Kathleen Leeds star-alt star-alt star-alt star-alt star-alt Verified customer

Director of Information Technology, Singh Management Company LLC, Michigan

"Ceren and her team have been incredible. Our experience with implementing our new technology along with her insight on Senior Living Technology and improvements has been such a benefit to our organization. Ceren is very knowledgeable, organized and such a leader in her field. Her customer support and communication skills cannot be matched."

5 years ago

Carolyn McConnell star-alt star-alt star-alt star-alt star-alt Verified customer

RAI Supervisor, The John M Parrott Center, Napanee, ONtario

"This past week or so the staff have been great with uploading course for me and when I have questions they are getting back."

5 years ago

Shalom Village

Shalom Village star-alt star-alt star-alt star-alt star-alt

"This software has really helped our residents get through this difficult time. Thank you InTouchLink!"

5 years ago

Google review

Vanessa star-alt star-alt star-alt star-alt star-alt Verified customer

Wellness Co-ordinator, Shalom Village Apartments, Hamilton, ON

"The InTouchLink system has really helped our residents get through this difficult time. It is a great way to communicate timely information and to provide interesting programming and entertainment. Elias provided excellent customer service and was skilled in showing me how to make the best use of the software. Thank you InTouchLink!"

5 years ago

Caitlin Wilson

Caitlin Wilson star-alt star-alt star-alt star-alt star-alt

"We just got intouclink a few months ago and Elias has been there to answer any questions I had in the set up and figuring out how it all works. I can always count on getting a response to my email within 2 hours if not less! He is professional, timely, and well knowledgeable! Thank you for all your help.""

5 years ago

Google review

Caitlin Wilson star-alt star-alt star-alt star-alt star-alt Verified customer

Lifestyle & Program Supervisor , Chartwell Oxford Gardens, Woodstock, ON

"We just got intouclink a few months ago and Elias has been there to answer any questions I had in the set up and figuring out how it all works. I can always count on getting a response to my email within 2 hours if not less! He is professional, timely, and well knowledgeable! Thank you for all your help."

5 years ago

A Google User

A Google User star-alt star-alt star-alt star-alt star-alt

"I have enjoyed using the InTouchLink learning platform over the past four + years. With some help from the people there, especially Michael T. I have learned so much about the platform, adding users, changing user status, course management including enrolling users, hiding courses, creating courses and reports, etc. Whenever something is beyond my level of e..." Read more

5 years ago

Google review

Janice McFadden star-alt star-alt star-alt star-alt star-alt Verified customer

Support Resources Manager, Community Living Chatham Kent, Chatham, Ontario

"I have enjoyed using the InTouchLink learning platform over the past four + years. With some help from the people there, especially Michael T. I have learned so much about the platform, adding users, changing user status, course management including enrolling users, hiding courses, creating courses and reports, etc. Whenever something is beyond my level of e..." Read more

5 years ago

KIRSTEN STASZAK star-alt star-alt star-alt star-alt star-alt Verified customer

Generations Vibrant Life Coordinator, Harbour Pointe Senior Living, Harbour Pointe Senior Living, Mukilteo

"Elias Halis has been very patient with me when I called, multiple times, with my questions about Intouch. Me and computers do not get a long so I was / am grateful for Elias and his help and humor."

5 years ago

Liz Scarcelli star-alt star-alt star-alt star-alt star-alt Verified customer

Pharmacy Technician, Pack4u, Ontario, CA

"This service is absolutely great. Its such a quick way for a Nursing Home or Retirement home to send any information directly to our Pharmacy without the trouble of a fax machine...would highly recommend it. :)"

5 years ago

Tina Tanus star-alt star-alt star-alt star-alt star-alt Verified customer

Vibrant Life Director, The Groves of Tustin, Tustin ,Ca.

"Well, Where do I begin! Elias is the most patient person. I feel that the Intouch Link is a bit challenging so I have had to reach out and everytime, Elias has been so great! His professionalism is above exceptional. Thank you"

5 years ago

Remko Timmerman star-alt star-alt star-alt star-alt star-alt Verified customer

Systems/Network Administrator, Hogan Pharmacy Partners, Canada

"I have always had great experiences with InTouchLink, Michael is extremely helpful and professional and the response times are so fast!"

5 years ago

Carmen Iliescu star-alt star-alt star-alt star-alt star-alt Verified customer

Consultant Pharmacist, Hogan 1969 Fiddicks, Sarnia Ontario

"We always receive quick responses and excellent service from Michael."

5 years ago

Nichole Passmore star-alt star-alt star-alt star-alt star-alt Verified customer

Life Enrichment Manager, Waltonwood Carriage Park, Canton, Michigan

"Very helpful! Addressed my issue right away and communicated with me through every step!"

5 years ago

Anon star-alt star-alt star-alt star-alt star-alt

Executive Director, Terrace Gardens Retirement Residence - Revera

"We definitely get a “wow” factor when touring prospects. It sets us apart from our competition. Families are accessing Terrace Gardens information through our Terrace Gardens branded InTouchLink. Families love this. We have also been using InTouchLink to promote move-ins to Terrace Gardens. To date we have had two permanent move-ins and one temporary stay wh..." Read more

6 years ago

Heidi Rhoddy star-alt star-alt star-alt star-alt star-alt

River Road Retirement Residence

"Easy system that even a non technical person like myself can find their way around. Love how easy it is to create and print our monthly calendar! Ceren is excellent with support when needed and her responses are quick and informative."

6 years ago

Mary Lyon star-alt star-alt star-alt star-alt star-alt

Hazelton Place Retirement Residence

"Easy to use, convenient, residents like it. lots of uses that make things easier to communicate. great place for pictures and posters."

6 years ago

Kathy Rudge star-alt star-alt star-alt star-alt star-alt

Lifestyle Director, The Berkeley

"We have been using the In touch system for over a year, and it has enhanced the way that we communicate with our residents in our communities. We really enjoy the monthly calendar features that help makes our program planning easier and less time consuming. In touch 's customer service is always quick and very helpful to help us out of any binds we find ours..." Read more

6 years ago

Tracey Rucker star-alt star-alt star-alt star-alt star-alt

Activity Director, Branchwater Village Assisted & Independent Living Facility

"We love it! There are a few other things (live satellite weather radar for example) we would love to see added, but overall, we are very pleased! Customer service has went above & beyond to help us anytime & every time we are in need of anything!"

6 years ago

Stella Carroll star-alt star-alt star-alt star-alt star-alt

Receptionist, The Berkeley

"I was responsible for inputting our companies menus on a date rotation for all 4 locations. I found the system got easier as I got used to it and now use it daily with ease. I especially like doing our company training piece on InTouchLink it is simple and functions with ease. The customer support staff was easier to talk too, explained how to use the system..." Read more

6 years ago