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Janice McFadden Verified customer
Support Resources Manager, Community Living Chatham Kent, Chatham, Ontario
"I have enjoyed using the InTouchLink learning platform over the past four + years. With some help from the people there, especially Michael T. I have learned so much about the platform, adding users, changing user status, course management including enrolling users, hiding courses, creating courses and reports, etc. Whenever something is beyond my level of e..." Read more
3 years ago
KIRSTEN STASZAK Verified customer
Generations Vibrant Life Coordinator, Harbour Pointe Senior Living, Harbour Pointe Senior Living, Mukilteo
"Elias Halis has been very patient with me when I called, multiple times, with my questions about Intouch. Me and computers do not get a long so I was / am grateful for Elias and his help and humor."
3 years ago
Liz Scarcelli Verified customer
Pharmacy Technician, Pack4u, Ontario, CA
"This service is absolutely great. Its such a quick way for a Nursing Home or Retirement home to send any information directly to our Pharmacy without the trouble of a fax machine...would highly recommend it. :)"
3 years ago
Tina Tanus Verified customer
Vibrant Life Director, The Groves of Tustin, Tustin ,Ca.
"Well, Where do I begin! Elias is the most patient person. I feel that the Intouch Link is a bit challenging so I have had to reach out and everytime, Elias has been so great! His professionalism is above exceptional. Thank you"
3 years ago
Remko Timmerman Verified customer
Systems/Network Administrator, Hogan Pharmacy Partners, Canada
"I have always had great experiences with InTouchLink, Michael is extremely helpful and professional and the response times are so fast!"
3 years ago
Carmen Iliescu Verified customer
Consultant Pharmacist, Hogan 1969 Fiddicks, Sarnia Ontario
"We always receive quick responses and excellent service from Michael."
3 years ago
Nichole Passmore Verified customer
Life Enrichment Manager, Waltonwood Carriage Park, Canton, Michigan
"Very helpful! Addressed my issue right away and communicated with me through every step!"
3 years ago
Anon
Executive Director, Terrace Gardens Retirement Residence - Revera
"We definitely get a “wow” factor when touring prospects. It sets us apart from our competition. Families are accessing Terrace Gardens information through our Terrace Gardens branded InTouchLink. Families love this. We have also been using InTouchLink to promote move-ins to Terrace Gardens. To date we have had two permanent move-ins and one temporary stay wh..." Read more
4 years ago
Heidi Rhoddy
River Road Retirement Residence
"Easy system that even a non technical person like myself can find their way around. Love how easy it is to create and print our monthly calendar! Ceren is excellent with support when needed and her responses are quick and informative."
4 years ago
Mary Lyon
Hazelton Place Retirement Residence
"Easy to use, convenient, residents like it. lots of uses that make things easier to communicate. great place for pictures and posters."
4 years ago
Kathy Rudge
Lifestyle Director, The Berkeley
"We have been using the In touch system for over a year, and it has enhanced the way that we communicate with our residents in our communities. We really enjoy the monthly calendar features that help makes our program planning easier and less time consuming. In touch 's customer service is always quick and very helpful to help us out of any binds we find ours..." Read more
4 years ago
Tracey Rucker
Activity Director, Branchwater Village Assisted & Independent Living Facility
"We love it! There are a few other things (live satellite weather radar for example) we would love to see added, but overall, we are very pleased! Customer service has went above & beyond to help us anytime & every time we are in need of anything!"
4 years ago
Stella Carroll
Receptionist, The Berkeley
"I was responsible for inputting our companies menus on a date rotation for all 4 locations. I found the system got easier as I got used to it and now use it daily with ease. I especially like doing our company training piece on InTouchLink it is simple and functions with ease. The customer support staff was easier to talk too, explained how to use the system..." Read more
4 years ago
Kerri Hill
Vision Nursing Home
"Having in touch in our nursing and rest home has made the job of the activity and dietary department much easier as we have 10 TV's throughout the home to place up information for our residents, families and staff to see. All changes can be made one computer and as soon as you hit save all TV's are changed at once. Instead of having to run around to change t..." Read more
4 years ago
Sheri Cherriere
Long Term Care Office Lead, The Niagara Region
"Ease of use- its easy to teach and maintain, and customer support is nearly always available by email and quick to assist"
4 years ago
Safina Jivraj
Resident Program Manager, Tendercare Living Centre
"Communication is key in any organization, including Long Term Care, where our customers include residents, their families, visitors and staff. To reach all those customers is a task in itself. InTouch Link has now made communication one step easier in getting our message across. Our predominantly Chinese home now has signage screens on each home area, displa..." Read more
4 years ago
Kandie-Rae Brown
Manager Fitness and Recreation, Chelsey Park Retirement Community
"Overall the program InTouchLink has been very beneficial to our facility. We had to convince our residents in the beginning that it would be a good thing. Going from handwritten to TV monitor was an adjustment for many that have been here for years. Now we see people looking forward to what comes up on the screen, our Recreation Department has even mastered..." Read more
4 years ago
Catherine Campbell
Director of Communications, The Berkeley
"The system is easy to use, allows us to do online courses with our staff using our own content, photos from various events can be shared with our residents easily, our menu is easy to change on a daily basis and has made activity planning easier and excellent customer service and support, very responsive to needs and working to fix."
4 years ago
Laura Ciarallo
Executive Director, Hollandview Trail Retirement Community
"The InTouchLink Program has been a great addition to Hollandview Trail Retirement Community. It has given our Community Members the opportunity to communicate to friends and family via their new email address by sharing messages and photos, explore the internet, play games and keep up to date with the latest in-house community news. Families have also expr..." Read more
4 years ago
Debbie Kopeschny
Niagara Ina Grafton Gage Village
"This software has been easy to use with little to no support required. If you are in need of help, they are a phone call away. Generally you get a service representative on the line or they call you within 24 hours. They are advanced in their thinking and have shown this in their product. There is always a way to adapt the program for individual use. If they..." Read more
4 years ago
Kathy Blattel
Owner, TwinOaks at Heritage Point
"Our community enjoys InTouchLink immensely! The residents love all the pictures, calendars, and menus...sometimes they prefer to watch it over TV!! Thank you for all the wonderful training and tech help to keep us looking our best!"
4 years ago
Simma L
"This sounds great. My dad used to use his computer all the time, so I'm sure he'll enjoy this!"
4 years ago
Nancy M
"I am delighted about your initiative to develop some computer literacy in interested residents. Our family is spread in five cities. I for one, will definitely write to my Mom daily and will add pictures of our daily lives."
4 years ago
Sandra S
"I have asked my mother and she likes the idea very much."
4 years ago
"I have enjoyed using the InTouchLink learning platform over the past four + years. With some help from the people there, especially Michael T. I have learned so much about the platform, adding users, changing user status, course management including enrolling users, hiding courses, creating courses and reports, etc. Whenever something is beyond my level of e..." Read more
3 years ago