Anon
Activities Coordinator, Regency Retirement Residence – Chartwell
Patricia Verified customer
Administrative Assistant, Catherine Place, Canada
"I was hesitant to use this program/app due to instructions being too quick and vague. I work in a very busy place and wanted to be able to access answers quickly on my own time via booklet or online website. I am very computer literate but not very patient and thinking that support would take long to get back to me, I wasn't looking forward..." Read more
2 years ago
Mike McLaverty Verified customer
Philadelphia Protestant Home
"InTouchLinks is a user friendly platform that easily allows us to get information out to our community in a timely manner. Anything that we may have an issue with, the customer support team resolves quickly."
2 years ago
Executive Director
"Leo, Ceren and the rest of the team have been absolutely fantastic to work with. And the product, InTouchLink, is the most amazing piece of technology for seniors facilities out there! Our residents are so happy with our hallway screens; they feel oriented to date and time, season, current events, and are feeling a greater sense of belonging by always knowi..." Read more
2 years ago
Google review
Anne Miller Verified customer
Executive Director, St. Angela Merici, Saskatoon
"Leo, Ceren and the rest of the team have been absolutely fantastic to work with. And the product, InTouchLink, is the most amazing piece of technology for seniors facilities out there! Our residents are so happy with our hallway screens; they feel oriented to date and time, season, current events, and are feeling a greater sense of belonging by always know..." Read more
2 years ago
Janna Stawarz
""Michael is very efficient with answering my questions and resolves any issues I may have in a flash! He is always pleasant and friendly - never making me feel like a bother. Thank you Michael!""
3 years ago
Google review
Janna Stawarz Verified customer
Support Resources Manager, Community Living Chatham Kent, Chatham, Ontario
"Michael is very efficient with answering my questions and resolves any issues I may have in a flash! He is always pleasant and friendly - never making me feel like a bother. Thank you Michael!"
3 years ago
Lauren Peterson Verified customer
Vibrant Life Director, La Marea Senior Living, Carlsbad, CA
"We recently introduced In Touch Link to our families and they love feeling more involved and connected to their loved ones, especially those who cannot visit in person. And the live ads that we are able to show on the community T.V's have been such a fun tool for our residents to get excited about upcoming events!"
3 years ago
Natalie C.
Marketing Manager, Autumnwood Mature Lifestyle Communities
"Staff is always willing to help. Interface is easy to use and provides lots of options. It's easy to use and has multiple uses. Interfaced is simple and it allows us to do many things."
3 years ago
Brayan M.
Wellness Supervisor, Tapestry at Village Gate West
"giving family and residents access to the platform."
3 years ago
Fatima U.
Receptionist, Scarborough Retirement
"Images are very colourful, texts are big"
3 years ago
Joseph C.
Office Lead, Niagara Region
"User interface is easy for those who are not tech savvy. There are many customizeable options. Family portal is also an asset."
3 years ago
Suzanne S.
Wellness Manager, Tapestry ArbutusWalk
"Overall has been good with friendly service, needed updates,help when needed. Training available The new platform fulfills current needs"
3 years ago
Terry T.
Executive Director (retired), Ivan Franko Homes
"Customer support is very good. Easy to use. Not too difficult to set up and program."
3 years ago
Pamela R.
Executive Director , Caressant Care
"Great product , easy to use and user friendly"
3 years ago
Joni C.
Activities Director, Mountain View Retirement Village
"I would say my overall experience has been great!. I love how I can get the word out to my residents about daily activities, events, community news, movies, menu and much more. I enjoy creating the different screens and adding You Tube videos or importing my own videos of various functions. The tech department is only a phone call away and always returns you..." Read more
3 years ago
Karen C.
Activity Coordinator, The Amberwood Suites
"In suite programming was very beneficial during the pandemic as most of our residents were in their rooms especially during and outbreak. It gave them something to do and keep them engaged"
3 years ago
Tanya P.
Director of Operations, St. Elizabeth Village
"The customer service is excellent, they will always lend a hand. We utilize this most to share information via TV for our residents. It is a great way to communicate day to day info and keep people informed and spirits lifted."
3 years ago
Kathleen Czachorowski
"Ceren and her team have been incredible. Our experience with implementing our new technology along with her insight on Senior Living Technology and improvements has been such a benefit to our organization. Ceren is very knowledgeable, organized and such a leader in her field. Her customer support and communication skills cannot be matched."
3 years ago
Google review
Kathleen Leeds Verified customer
Director of Information Technology, Singh Management Company LLC, Michigan
"Ceren and her team have been incredible. Our experience with implementing our new technology along with her insight on Senior Living Technology and improvements has been such a benefit to our organization. Ceren is very knowledgeable, organized and such a leader in her field. Her customer support and communication skills cannot be matched."
3 years ago
Carolyn McConnell Verified customer
RAI Supervisor, The John M Parrott Center, Napanee, ONtario
"This past week or so the staff have been great with uploading course for me and when I have questions they are getting back."
3 years ago
Shalom Village
"This software has really helped our residents get through this difficult time. Thank you InTouchLink!"
3 years ago
Google review
Vanessa Verified customer
Wellness Co-ordinator, Shalom Village Apartments, Hamilton, ON
"The InTouchLink system has really helped our residents get through this difficult time. It is a great way to communicate timely information and to provide interesting programming and entertainment. Elias provided excellent customer service and was skilled in showing me how to make the best use of the software. Thank you InTouchLink!"
3 years ago
Caitlin Wilson
"We just got intouclink a few months ago and Elias has been there to answer any questions I had in the set up and figuring out how it all works. I can always count on getting a response to my email within 2 hours if not less! He is professional, timely, and well knowledgeable! Thank you for all your help.""
3 years ago
Google review
Caitlin Wilson Verified customer
Lifestyle & Program Supervisor , Chartwell Oxford Gardens, Woodstock, ON
"We just got intouclink a few months ago and Elias has been there to answer any questions I had in the set up and figuring out how it all works. I can always count on getting a response to my email within 2 hours if not less! He is professional, timely, and well knowledgeable! Thank you for all your help."
3 years ago
"Chick had been using the old computer once a week since the new computer came in, Chick has been in every day, chatting with his grandson, who is stationed at an Airforce base in BC. He figured out how to change the colour background on his profile. This elicited a wicked smile and some laughter from both of us. He chose fuchsia as the colour. The fact that..." Read more
5 years ago
Endorsal review