Endorsal Sheena Whyatt
Ross Redfern
"I found it very easy to work with Answer. The account was setup very easily, and with simple notifications my message get to me with no hassle. I would recommend."
2 years ago
Jayne Reddyhoff
"I've used a couple of other virtual receptionist services before, but always stopped because their minimum charge was too high for us - we only need occasional overflow call answering. Answer works perfectly for us and I've checked with customers who tell me that they have received a professional response and assumed they were talking to one of us."
2 years ago
Alison Wren
"This service is perfect for me as a solo business owner. No expensive set up fees and great value for money."
2 years ago
Rob Wilkinson
"After 3 years of using this service for very minimal call overflows (5 per month) we received a complaint from a long standing customer about the way her call was handled. Answer.co.uk claim they can't let us to listen to the call for legal reasons but state they have listened to it and disagree in part with the complaint. Answer.co.uk suggest that as we'v..." Read more
2 years ago
Paul Blair
"Answer.co.uk provides my business with an affordable, accurate and extremely professional answering service. Any issues and questions are answered promptly, the whole process to set up and maintain has been seamless, I will continue to use them for the foreseeable future."
2 years ago
James
"I have found answer.co.uk to provide a hassle-free, cost-effective solution for my needs. Receiving messages by SMS is a nice touch that was not included with my previous provider. I have also saved a considerable amount compared with my previous provider since I only pay for what I use."
2 years ago
Karen Aldous
"I've been using Answer.co.uk for almost three years and I can't fault them. The service is so convenient for my business, I don't know what I'd do without them"
2 years ago
Christopher B
"Having used Answer.co.uk for several months now I can say that I am delighted with the service. All the more so that I know that incoming calls wil be treated efficiently and professionally. In addition, the data provided in the call feedback is excellent at all times, despite working in a compex marketplace. I would definitely recommend Answer.co.uk"
2 years ago
Assad Mahmood
"Its easy to set up and use. Great service and support offered. Would recommend to anyone who needs a virtual receptionist."
2 years ago
Marina Barber
"Great service"
2 years ago
James
"Only had one stumbling block which required a conversation with an actual member of staff (rather than using the website) regarding the 'welcome message' when the phone is being answered. Apart from that it has been faultless and very cost efficient."
2 years ago
anonymous Patel
"Its a good way of making sure calls get answered, but sometimes can frustrate clients who want to be put through....overall its a good system for a small business and adds a personal face to a business instead of just voicemail which people don't always use."
2 years ago
Phillip Holliday
"Very professional service, happy to recommend."
2 years ago
Paul Godfrey
"I would recommend this service as it is very economical and preferable over an answerphone message."
2 years ago
Henry
"very useful to manage my inbound calls as I'm rarely available to take unscheduled calls. The customer at least gets to speak with a person. And I can customise the style of reply depending on my work load."
2 years ago
Steve Pittaway
"Never had an issue with this service; pretty much hassle fee. Easy to use and prompt responses when a call is received. Nothing negative to report!"
2 years ago
Stuart Denton
"As service and customer experience is key to my business I have done several "mystery shopper" type calls to ensure I'm being represented correctly... professional yet approachable answering service...every time. I've been using answer.co.uk for 2 years now and I'm confident to endorse and recommend their service."
2 years ago
Vicki Appleyard
"the set up was seamless and we have been very happy with the service. Our customers are happy with the call answering service (only the regular ones have noticed that the calls are not being answered by our company!!) and everything appears to be professionally answered. Would recommend to other small businesses that require a little back office help to enab..." Read more
2 years ago
Binh Zientek
"I have used answer.co.uk for 4 years now and is very impressed with the telephone answering service. It is a very economical way to have a virtual receptionist who is also professional sounding and fields calls for me. Highly recommend to anyone."
2 years ago
Dawn Karecky
"My clients calls are answered promptly & politely. It is an invaluable, inexpensive service. It is extremely easy to navigate their website to make changes & top up balance in account."
2 years ago
Alan Inglis
"Superb service. Highly recommended."
2 years ago
Martin Campbell
"I've used answer.co.uk for some time now and have never had an issue. All the calls have been answered quickly, professionally & politely with the messages being accurate. However, the best feature is that it's a pay as you go service at a reasonable price which is ideal for companies like mine where the redirected call volume is low."
2 years ago
Nick Rink
"Have been using Answer.co.uk for quite some time now. The service has freed up a lot of time that I used to spend fielding nuisance calls, but also provides very quick notifications when calls come through from customers or potential clients. The web admin is pretty simple to use and costs appear to be very competitive for this type of service."
2 years ago
Andy Haynes
"I have always received excellent service from UKcallAnswer.co.uk and have no hesitation in recommending you to others. Thanks for a fantastic service."
2 years ago
"Making the decision to use Answer.co.uk to handle my incoming calls was one of the best things I have ever done. I have no hesitation in recommending them!"
2 years ago