Endorsal Director, Cloud Computing Company
Josh Matthews
"We have been using Jam for about a year now, generally the service is good and reasonably priced, and we have no complaints. It was pretty easy to set up an account and having an online account makes it easy to change rota's and get data breakdowns."
2 years ago
Charley
"We receive a good and professional service with JAM. We have been using them for around a year and have experienced no problems."
2 years ago
Katharine Chetwood - Operations Administrator
"On the whole, a good experience."
2 years ago
Amanda Johnson
"JAM have been very responsive and successfully handled our testing, so far very pleased with the service so far."
2 years ago
IT Services Company
"Good honest service. With portal to manage the configuration or you can e-mail an account manager. Good accounts teams if there are queries. Our callers tell us the service is quick and efficient."
2 years ago
paul coogan
"Generally the service is excellent."
2 years ago
Memories 2 Treasure
"Used for a couple of years. Good company and invaluable service"
2 years ago
James Campbell
"Good service, easy to use."
2 years ago
Paul, Ablenet.co.uk
"Great phone answer service"
2 years ago
Miss C
"Always reliable and great value, love the service."
2 years ago
Martin Herman
"We just use your budget service and sometimes the response from your receptionists can be varied. In general we are happy with the service that enables us to be away from the office but also be made aware that clients are trying to contact us. We have been using you for 4 years and will continue to do so."
2 years ago
Phil Hendy
"I have been using Answer.co.uk for a few years now and it has been a great addition to my service offering. A 24 hour answer service with real people taking real messages and filtering out the rubbish. Always get a prompt email when I have people trying to get hold of me."
2 years ago
Lesley Morrissey
"I've been using Answer.co.uk for a couple of years and find it invaluable - if I'm out at a breakfast meeting or visiting a client I know that I'm not missing any important calls. Having a human being answer means that I don't miss anything - I used to have an answering machine and so many people just hung up when they heard the message. I get notification..." Read more
2 years ago
Tracy Barlow
"It's a very good service and calls are answered as if they work directly for you. It's easy to divert as you get your own dedicated phone number so the Answer people know who you are. You need to keep your status screen up to date so the people answering the phone know your movements and can give callers sensible timescales when you are likely to return the..." Read more
2 years ago
Ian Woolley
"One of the main problems for a small business owner is being away from the telephone. Having somebody to answer your phones when you are unavailable is the perfect solution, but it is not practical or affordable to employ somebody just in case the phone rings when you are out. This is where a virtual assistance or answering service is perfect. I looked at..." Read more
2 years ago
Tony van Bergen
"We have been very happy with the service provided by Answer.co.uk There is always somebody ready and waiting to take the calls that we can't. They are an essential part of our team."
2 years ago
David Gardner
"I would recommend the service for any business as regardless whether staff are in the office or not, as no incoming calls remain unanswered. Customers can get frustrated leaving messages on answerphones instead of a real person. We have had a few glitches, my colleague Sara was being called Sara for a while and on one occasion my messages was miss-read by..." Read more
2 years ago
Alison Thompson
"I have been using the answer.co.uk service for a few years now and I would definitely recommend it to any small business who don't like relying on the answerphone. While the service isn't perfect (sometimes the names and messages are a little garbled and need guessing at) on the whole the messages I get are clear and concise, and the bonus of having them tex..." Read more
2 years ago
Daniel Aramide
"The service is very good and would recommend the service to medium firm."
2 years ago
Oren Gabay
"We are a company from Israel and the payment interface is not working well for us. Google wallet that was used before was much better."
2 years ago
Alison Blake
"Really friendly service with real people, efficient at taking messages and no complaints from my clients. I've recommended them to others. Big however though is the website. I only wish it was more user friendly. It's frankly a nightmare and I'd never have signed up looking at that."
2 years ago
Chris Burgess
"Generally good service. Always get messages promptly. could do with the operators asking how to spell names etc as these often are wrong but overall pleased with the service"
2 years ago
Robert Edwards
"A very responsive service, when you ask a question its answered fast and without fuss. Seems to improve all the time and very easy to set up and use."
2 years ago
David
"Very helpful, polite... perfect!"
2 years ago
"These guys make everything very simple and, in our case, allowed us to take a much more professional approach to our 24/7 customer services. We submitted our (relatively straightforward) phone scripts and they took care of the rest. We ran a number of tests and they were almost always answering the calls within 2-3 rings which is exactly what we needed. M..." Read more
2 years ago