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DYPER Reviews & Testimonials

4.9 (9,595)

Reviews: 9,595


5
92%
4
8%
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100% of customers would recommend DYPER

DYPER logo

About DYPER


Sustainable, plant-based diapers.

🌱 Compostable with REDYPER™

#DYPER 🦒 🌎

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Email

hello@dyper.com

Phone

844-DYPER22

Lauren Castro

Lauren Castro star-alt star-alt star-alt star-alt star-alt

"Do I recommend? YES YES YES. Fedex “delivered” my package to somewhere still unknown. I contacted customer service after checking with neighbors, front office, and other places. I got a response in under 30 minutes. Great price for value. Cancellation is as easy as the click of a button. No “are you sure?” or having to explain why. And when you’re ready to..." Read more

4 years ago

Kailey Rice

Kailey Rice star-alt star-alt star-alt star-alt star-alt

"They truly have great customer service. We are on the AutoShip plan and I accidentally forgot to login and change the diaper size. The package was delivered and then I contacted customer service. They didn’t hesitate to send me a shipping label so I could send back the small diapers and they quickly shipped me the next size up. Also the quality of the diap..." Read more

4 years ago

Megan Semonco Britton

Megan Semonco Britton star-alt star-alt star-alt star-alt star-alt

"I just had my first child and decided to go with Dyper because of the convenience of delivery and the quality of the sample diapers I received. Today my first shipment came in and, to my surprise, it was two boxes instead of one. That was over 500 newborn size diapers and I only paid for half of that! So I emailed the company and their customer service rep s..." Read more

4 years ago

Patricia Escobar

Patricia Escobar star-alt star-alt star-alt star-alt star-alt

"Dyper offers a great product that is kinder to the environment, and excellent customer service. Ive been using them for a few months now and am super satisfied. Just today I realized we used up more diapers than usual due to my little girls more frequent BM's, and would run out before our next delivery. Ronnie helped me order an SOS shipment to be deliver..." Read more

4 years ago

Mara Elizabeth Eifolla

Mara Elizabeth Eifolla star-alt star-alt star-alt star-alt star-alt

"Amazing company. Even more amazing customer service."

4 years ago

Blair Trygstad Stowe

Blair Trygstad Stowe star-alt star-alt star-alt star-alt star-alt

"Diapers are very absorbent, comfy, and better for the planet. Customer service is SO QUICK and KIND! Returns and exchanges for larger size or when you end up with more than you need are a breeze! I definitely recommend this excellent company for your baby's bum!"

4 years ago

Sean Pardew

Sean Pardew star-alt star-alt star-alt star-alt star-alt

"We are so pleased with these diapers and have loved the customer service we have received. We have already told others about Dyper and will continue to do so!"

4 years ago

Nikki Kearney Hurley

Nikki Kearney Hurley star-alt star-alt star-alt star-alt star-alt

"I cannot say enough good about these diapers and this company!! First, the diapers are amazingly soft and super absorbent. Second, my baby has the world's most sensitive skin and severe eczema. The only place she's never had a problem is inside the diaper! Not even one hint of diaper rash ever! These diapers are beyond any expectations I ever had for diapers..." Read more

4 years ago

Mary Charles Howard

Mary Charles Howard star-alt star-alt star-alt star-alt star-alt

"Customer service is fast to respond and I LOVE these diapers and wipes. Wish I had known about them for all of my children."

4 years ago

Kristen Stoliker Jeffers

Kristen Stoliker Jeffers star-alt star-alt star-alt star-alt star-alt

"I’ve tried many natural, chemical free diapers. The others were expensive and needed to be changed often or they would leak everywhere! Dyper is a flat rate and they rarely leak even overnight. Definitely my favorite by far! I don’t even have to leave my house to get them 💥 I recently had to request a refund for something and the customer service was so p..." Read more

4 years ago

Maddie Khas

Maddie Khas star-alt star-alt star-alt star-alt star-alt

"I LOVE DYPER! 1. Their customer service has been AMAZING. They are always quick to respond, polite and willing to help. 2. I love that their dypers are free of chemicals, etc. my LO has eczema and had a really bad reaction to some other brands. 3. I’ve personally found the diapers to be absorbent for my infant. Thus far, he can make it through the night..." Read more

4 years ago

Nikki Hoàng N

Nikki Hoàng N star-alt star-alt star-alt star-alt star-alt

"I like these diapers because they’re chemical free. I mostly use them at nighttime since baby will be in it for 10-12 hours. I ordered 2 boxes of the new Dyper X wide and they turned out to be smaller?! I ordered the large and they are 1-2 inches smaller in padding compared to the regular Large size diapers. The only difference is there’s more fanning on t..." Read more

4 years ago

Samantha Arango

Samantha Arango star-alt star-alt star-alt star-alt star-alt

"As a health-driven mom of a beautiful 10-month old boy, there are few companies that compare to Dyper. They lock in wetness, fit like a glove, are super soft and are a much better choice for our beautiful planet and my baby boy. I am so happy with my Dyper subscription, and the best thing is that I don't have to think about running out, as they ship before I..." Read more

4 years ago

Lennisa Gray Thompson

Lennisa Gray Thompson star-alt star-alt star-alt star-alt star-alt

"Customer service responded at first but now they are not responding to my emails about returning the 2 different bogo orders I placed I want my money back on these unopened diapers,these diapers are terrible they leak easily within a short amount of time ."

4 years ago

David Shea

David Shea star-alt star-alt star-alt star-alt star-alt

"Sent the wrong items twice, rude customer service. At first I was sent the wrong size and amount of diapers. My first email to customer service was answered with a request for more information and then ignored. After emailing a second time they sent the correct items, but also threatened to charge me for it. Got the replacement shipment and it's the correct..." Read more

4 years ago

Kelly Tregillus

Kelly Tregillus star-alt star-alt star-alt star-alt star-alt

"Customer service is ON POINT! I have to say, after all of the general poor customer service I've experienced from other businesses over the last couple months, it has been so refreshing to have great support from Dyper. Lisa has been great about helping me with an exchange that was totally my fault. Not only did she get back to me right away with a great res..." Read more

4 years ago

Tessa Chatham

Tessa Chatham star-alt star-alt star-alt star-alt star-alt

"I am obsessed with everything about these diapers! They are so soft, work so well, and I have peace of mind knowing my daughter is safe from toxins that are in traditional diapers. Their customer service is amazing and their app is so easy to use! I never knew I would be excited about diapers showing up at my door, but I just love them so much!"

4 years ago

Angelie Dizon-Jimenez

Angelie Dizon-Jimenez star-alt star-alt star-alt star-alt star-alt

"Excellent customer service! High quality diapers!"

4 years ago

Renuka Sharma Vohra

Renuka Sharma Vohra star-alt star-alt star-alt star-alt star-alt

"I ordered these diaper for my daughter and since then she is having UTI, after wearing these diapers. Diapers always remains wet and is not soaking urine properly due to which it cause infection. I ordered size 2 & 3 both but we noticed the same issue in both sizes"

4 years ago

Jenna Fetters

Jenna Fetters star-alt star-alt star-alt star-alt star-alt

"Excellent customer service! One of my buy one get one free packages was lost in the mail and they immediately sent replacement. My toddler, who has eczema and very sensitive skin, does so well with the pull up briefs. They are gentle on her skin and easy to pull on! Thanks Dyper!"

4 years ago

Lan Trieu

Lan Trieu star-alt star-alt star-alt star-alt star-alt

"Super high quality diaper. Feel like cloth. Highly recommend"

4 years ago

Marie Dos Santos

Marie Dos Santos star-alt star-alt star-alt star-alt star-alt

"These diapers are amazing! They are so soft and fit great. And their customer service is phenomenal."

4 years ago

Laura Balliett

Laura Balliett star-alt star-alt star-alt star-alt star-alt

"I am very happy with this product and have recommended it to many other mothers. These are great!"

4 years ago

Bianca Lozneanu

Bianca Lozneanu star-alt star-alt star-alt star-alt star-alt

"We experienced multiple times where my daughters wastes go through the back of the diaper and out the sides. I change her frequently every 2/3 hours and never had this happen with other diapers I’ve tried and loved."

4 years ago

Janet Brent

Janet Brent star-alt star-alt star-alt star-alt star-alt

"Customer service is amazing. Answers promptly and at odd hours (night owl here) too. We love Dyper and especially the briefs! Out of the many brands we've tried, Dyper has been the best."

4 years ago