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Maria Karpenko Verified customer
ELMHURST, NY
"Fast, convenient service: and the quality of the diapers us great!"
2 years ago
Chelsea Verified customer
"I emailed Dyper when my baby outgrew her size 1 diapers before we could open the next box in our subscription. Lisa answered right away with a return label so I could send them back and sent a size 2 box out immediately. At first I was worried about using diapers that I could only get online, but such responsive and cooperative customer service has made it r..." Read more
2 years ago
Brooke Briscoe-Cook Verified customer
"Great diapers and great customer service!"
2 years ago
Ludmila Verified customer
"Lisa was great in helping me with a return and exchange! Super fast response and shipping of the new product."
2 years ago
Julie Mastervich Verified customer
AUSTIN, TX
"We personally love the diapers, but the customer portal could be little more user friendly. For example, all my past orders should appear when I click on orders, they currently don’t. Also, I should be able to change my weekly recurrence without having to message the support team (ie I should be able to change from every 4 weeks to every 3 weeks). Like I sai..." Read more
2 years ago
Brandon Verified customer
"I've had multiple interactions via email with Dyper over the years. And I cannot express enough on how excellent every experience has been! Just a wonderful company providing wonderful products!! Thank you!!!"
2 years ago
Ashley Polen Verified customer
LEBANON, OH
"We like the clean ingredient list & the level of absorption, wish there would have been a newborn size when our babe was born but I would say the 1 folded down the easiest among diaper brands we tried as to avoid the umbilical cord :)"
2 years ago
Thalia Z. Verified customer
"These diapers have been amazing. My daughter was using a different brand prior to DYPER brand and she had a constant mild diaper rash. No matter how much I kept up with diaper changes. Since switching to DYPER she has not had a rash at all. LOVE THESE diapers."
2 years ago
Sarie Waldner Verified customer
TEA, SD
"I love the diapers but have to cancel my membership"
2 years ago
Katie Taylor Verified customer
ROXBORO, NC
"The Dyper diapers are super soft!"
2 years ago
Mary Margaret Thomas Verified customer
SEATTLE, WA
"I’m so impressed with Dyper! The product, the pick up program, the customer service, and obviously the fact that they are eco friendly. Thank you Dyper!!!"
2 years ago
Alex Lim Verified customer
"We had ordered newborn sized diapers for our baby girl and she outgrew them really quickly! Krysta was quick and responsive with helping me swap out four packs of newborns for my little girl! We love Dypers and won’t buy any other diaper for our little one! Thanks again for the help Krysta!"
2 years ago
Thom Manning Verified customer
LEXINGTON, KY
"I love the diapers! They perform very well overnight and with heavy... deposits. I would love if Dypers could broaden their delivery and pick-up regions."
2 years ago
Lisa Verified customer
"I have been over the moon satisfied with Dyper company and service for my baby. We love the diapers (obviously the most important part!) and wipes - barely ever a diaper rash! Really I've never bought a new diaper cream in 18 months! And their customer service is always so speedy and friendly, I never dread having to contact them like I do with some companie..." Read more
2 years ago
emily y hunter Verified customer
"Brianna was amazing! Very quick . She help me and solves my issue . She is extremely professional and knowledgeable."
2 years ago
Alyssa Coyne Verified customer
SAN RAFAEL, CA
"No issues thus far"
2 years ago
Latha Koripalli Verified customer
FREMONT, CA
"Worth it"
2 years ago
Chelsea McKinley Verified customer
SILVER SPRING, MD
"Great diapers, great company, but on the pricier side for diapers. Each diaper comes out to about 50 cents or more apiece. I wish sustainable products we more affordable, but I guess they cost more to produce."
2 years ago
Adriana Verified customer
"Excellent customer service! I had an abundance of the wrong size diapers and they easily arranged an exchange of my extra unopened packages while also sending me the correct size. Grateful for the help!"
2 years ago
Katherine Verified customer
"Not only are the diapers soft and earth friendly and effective, but the customer service is beyond awesome. You’re an amazing company doing good for the world. Congrats!!!"
2 years ago
Jill Bliss Verified customer
"Lisa was very accommodating when I received an incomplete shipment. She really eased the process for this extremely busy mama. Thanks Dyper!!"
2 years ago
Gracie Verified customer
"I am amazed and so impressed by your customer service! I am a grandmother who lives in another state from our baby granddaughter, who's (very smart!) parents have had her in Dyper diapers from the moment she was born until now, almost 2 1/2. They've often sung the praises of the quality of diapers and great service (they have ongoing delivery) Well, baby is..." Read more
2 years ago
Lindsey Gonzalez Verified customer
AYDEN, NC
"Fast Service and the best diapers we have ever used, and we have tried a lot"
2 years ago
Christina Reji
"Love them. Have been using this since our son was born. He’s never had an unexplained diaper rash with these diapers. They are unwanted dye/picture free which I love. They have awesome customer service and you get your product in 2 days. The price difference between this and leading premium retail diapers really gets bridged/beaten when they run their sales..." Read more
2 years ago
Google review
"I had an incorrect item delivered and the problem was addressed within less than 30 minutes of my email to the company. I will continue to be a loyal prescriber."
2 years ago