About Hippo Prestige
Hippo Prestige is a high-end car dealership with a hook:
We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.
From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.
Phone
Address
Unit 26, Trident Park
Trident Way
Blackburn
BB1 3NU
AutoTrader 
CarGurus Genevieve Satha
Eugenio Ceriello
"They gave me a car that after 2 months broke down on the motorway and it's beyond repair. They, along with the warranty company, refuse to pay, because they've sent an independent assessor that said that it's likely that I've had an accident. Of course I didn't have any accident of any kind, and despite I'm protected by the Customer Rights act 2015 as I'm th..." Read more
3 years ago
Eugenio Ceriello
"They gave me a car that after 2 months broke down on the motorway and it's beyond repair. They, along with the warranty company, refuse to pay, because they've sent an independent assessor that said that it's likely that I've had an accident. Of course I didn't have any accident of any kind, and despite I'm protected by the Customer Rights act 2015 as I'm th..." Read more
3 years ago
Tony S
"Ordered a new Mercedes over 8 weeks ago, still no sign Account manager non existent, emails, texts and calls get ignored. 3 mistakes on the contract meant I had to sign 3 times. Was advised only 2 cars left in stock and price was increased as only in metallic paint. Seems now they missed first batch of 50 cars, mine in 2nd batch and stuck at a port. Just se..." Read more
3 years ago
Scot Jones
"My partner required a new car and there seemed to be a decent deal with this company. A deposit was paid with and estimated deliver date at the end of May 2020. The end of May came and went. It transpires the new car was never avalible to be sold and currently is still in Germany where it was manufactured, not much us when we are in England! Hippo came up..." Read more
3 years ago
derek harrison
"Never never never again ,preparation of car was a quick wash with a sponge and dried ,interior no mats in a brand new car,no glove box driver manual no instructions how everything worked ,2keys and get gone ,l am 77 years old,I have never been treated like this in all my life,looks like with be going back"
3 years ago
derek harrison
"Never never never again ,preparation of car was a quick wash with a sponge and dried ,interior no mats in a brand new car,no glove box driver manual no instructions how everything worked ,2keys and get gone ,l am 77 years old,I have never been treated like this in all my life,looks like with be going back"
3 years ago
David Main
"I paid a deposit on this car on 21st March, I was told the car would be delivered last Wednesday, I then got a phone call on the Wednesday the day the car was to be delivered telling me it would be delivered on the Friday 27th March and I could pay the remainder of the car with a bank transfer on the day when the car arrived which would be no problem but no..." Read more
3 years ago
David Main
"I paid a deposit on this car on 21st March, I was told the car would be delivered last Wednesday, I then got a phone call on the Wednesday the day the car was to be delivered telling me it would be delivered on the Friday 27th March and I could pay the remainder of the car with a bank transfer on the day when the car arrived which would be no problem but no..." Read more
3 years ago
Gary
"If I could give 0 stars for this company I would. Customer service is absolutely shocking. First dealt with a guy called jack back in June. I explained I was interested in a suv such as a Kia Sportage or similar only thing I'm looking for is built in sat nav. He came back with a over priced qashqai too many miles and NO sat nav the one thing I asked for. I s..." Read more
3 years ago
MWD
"Bad Experience with this Company and not recommended to anyone! Why Should I go to the manufacturer when Hippo sold a piece of garbage to me without checking properly, how I know it has been checked as manufacturer level. Hippo technical department just print a piece of paper that it has been checked ! Also Who will be responsible for my time to go to Warra..." Read more
3 years ago
Andrew Moore
"Arranging the purchase was easy but the car has been a nightmare ever since and after sales service from Hippo is non existent. Car delivered with engine problems and has cost a fortune to put right. Never again will I use hippo who refuse any kind of service once they have your money. Further to hippos reply, the warranty was worthless. Vauxhall refused..." Read more
3 years ago
Adam Gwatkin
"Never ever use this company. If you value a little aftersales TLC for any issues then forget it. They don't understand the concept of 'Aftersales Care' once they have your money they are not interested. I am now and would encourage everyone else that has had a bad experience to contact Watchdog and see if we can't name and shame them. The fact that they act..." Read more
3 years ago
Gabrielle Whitaker
"Absolutely awful customer service Absolutely awful customer service - The car I enquired about showed pictures of a late 2018 model, turns out the car on offer was actually of the previous generation (which looks completely different), a dishonest practice to begin with. Once we established that the car wouldn't be suitable for me, instead of offering altern..." Read more
3 years ago
Gabrielle F
"Absolutely awful customer service Absolutely awful customer service - The car I enquired about showed pictures of a late 2018 model, turns out the car on offer was actually of the previous generation (which looks completely different), a dishonest practice to begin with. Once we established that the car wouldn't be suitable for me, instead of offering altern..." Read more
3 years ago
Jordan Silvester
"Dishonest Company Hippo sold me a car with a hidden defect that I didn’t discover till 9 months later which involves the air bag. With half hearted promises of getting the issue resolved “Lauren” completely wasted my time and sent me to 2 different garages for a diagnosis even though the first garage said it’s a main dealership problem and one garage said..." Read more
3 years ago
Marvin Williams
"Incredibly poor service and treatment I’ve received from Hippo Leasing. All was rosey and great in the build up to leasing a vehicle in Nov 2020, but in only 4 months of having the car, I have had over £1500 worth of repairs on the car carried out. The front two wheels were just about legal when I received vehicle, and the car had an oil leak within 6 weeks...." Read more
3 years ago
PAUL BROWN
"5000 miles per year, who actually knows anyone that drives that fewer miles, you might as well buy a bike. Anyway back to the story. Save your money. I told them my budget is £100, but be careful they try selling you a car, funny how people that unfortunately have a slightly bad credit seems to end up paying more for a car that has above average mileage. My..." Read more
3 years ago
customer peter howle
"Sold a dangerous car with several thousand worth of repairs required, add blue pump failed, x2 knock sensors damaged as a result causing car to cut out. Car cutting out when pulling off leaving me prone at T-junctions, round abouts and traffic lights, several near misses from rear shunts and t-bones. Updated..... Issues have not been resolved to satisfacti..." Read more
3 years ago
Andrew Dearing
"Still waiting for my car it’s been nearly 3 weeks. Also I’ve been lied to by my account manager Joel . He told me the vehicle was there getting prepared only to be told a week later by Sarah the vehicle had only just arrive. I’ve now got my fist payment in around a weeks time and still don’t have the vehicle for another 5 days. ITS A JOKE!!!!!"
3 years ago
Andrew Dearing
"Still waiting for my car it’s been nearly 3 weeks. Also I’ve been lied to by my account manager Joel . He told me the vehicle was there getting prepared only to be told a week later by Sarah the vehicle had only just arrive. I’ve now got my fist payment in around a weeks time and still don’t have the vehicle for another 5 days. ITS A JOKE!!!!!"
3 years ago
Victoria Hale
"I have just taken delivery of my car which I am very pleased with however the process from purchasing and delivery has been very disappointing. It took 10 days plus. I sent an email to Libby with a formal complaint and this has not even been addressed. I am happy with the car but very disappointed with the service."
3 years ago
Mr Robert Carr
"I had no reply to my email, even though my facts were wrong and in a small part of one of the documents it said the vehicle wasn't taxed. Nowhere in Hippo's documents to me were details of the MOT cert."
3 years ago
Mr Robert Carr
"I had no reply to my email, even though my facts were wrong and in a small part of one of the documents it said the vehicle wasn't taxed. Nowhere in Hippo's documents to me were details of the MOT cert."
3 years ago
Andrew M
"I recently enquired with Hippo Leasing about a new Toyota Corolla. Because I've been living overseas over the last few years, I called Hippo to see whether it was possible to get me a finance deal through one of their lenders. On the first phonecall, I was asked whether, if they did the checks, I would go ahead with Hippo and not their competitors. I was tol..." Read more
3 years ago
"I signed a contract for a car that and was hugely excited to received my new wheels. I said goodbye to my old faithful as it was old and was constantly failing due to it's age and mileage. My decision to go for a leased car that was under 50,000 miles and 2017 plate was that it would be reliable, or so I thought. I took receipt of the car but on arrival..." Read more
3 years ago