About Hippo Prestige
Hippo Prestige is a high-end car dealership with a hook:
We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.
From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.
Phone
Address
Unit 26, Trident Park
Trident Way
Blackburn
BB1 3NU
AutoTrader 
CarGurus Vera
Campbell
"One of the worst company's I have had the mis pleasure of dealing with. I was mis sold a car and they are refusing to sort out the situation. The issue is now with trading standarda"
5 years ago
Fallen Eagle
"The whole puchasing business went easily enough but it will do because its new business. Son as you drive away thats where the customer support ends. Within 2 weeks flashing warning lights on the van, some rather discreet claims of oil chnages been done when clearly they hadn't. The 6 months cover on repairs is true, but thats a joke from start to finish, t..." Read more
5 years ago
Darren
"bought a car low miles but had to chage tyres as low tread chip in screen which they wont repair head light full of condensation worst customer service shall never buy a car off them ever and wont recommend to others"
5 years ago
Mr Barry Housley
"Promised one thing and got another, I will never use them again and definitely would not recommend them to anyone."
5 years ago
Gina Hirst
"I have leased a 2014 Corsa from Hippo, i have not had the car for 1 year yet and on Tuesday 28/03 i was behind another car and i had to slow down and stop, when i put my foot on the brake all i heard was a bang and something fell off of my car. What fell off my car was 2 x Brake Pads, luckily i managed to pull up the handbrake and avoid a collision. The AA..." Read more
5 years ago
kristian websdale
"i was messed around in regards to the date I could pick up the vehicle. they offered me a car to use to get to work. But that really is what anybody else would expect. before agreeing to the car I was told it would come with a full tank. when I finally picked it up there was a 1/4 tank and I was told the guy was incorrect with the information he gave me. His..." Read more
5 years ago
Kay B Renner
"Sales faultless. After sales rude, hurtful & unapologetic. Money taken from a/c despite no car. I will not recommend Hippo to anyone & wish I had used a better ccompany."
5 years ago
Wallace
"I got a van from this company..i have had nothing but trouble since....new brakes tracking .3.new tyres.to start...they didn't want to know...now the turbo has blown...cost so far £1500.plus I hired a van £200....when will it end...dont buy anything from this company....As I said when will it end .rear brakes need doing again..done 3 months ago..am stopping..." Read more
5 years ago
Jan Berry
"Bought a 2012 fiat 500 from Hippo 5 and a half months ago , its in fiat now as lost all power total cost of repair £2759.90 ! Phoned Hippo to be told to phone fiat didn't buy the car from them , called back and asked for help to be told NO they will send me £50.00 cash back which I was promised when I bought the car ! Do not deal with this company once you h..." Read more
5 years ago
Alison
"I enquired about a car with the company and then I got a telephone call to tell me they had found me a deal. I live in Central Scotland and had found the company online. While on the phone I was told I had to pay a £39.99 administration fee to hold the car they had found me. I was very sceptical about this but was told should things not go to plan or 'fal..." Read more
5 years ago
D. Rowlands
"Avoiid LIke a plague. they put me in a 4 year contract when I confirmed two years. If you call 20 mins before the end of the day all they do is put the phone down. full on micky mouse firm!"
5 years ago
E. Woods
"hippo leasing DON'T TRUST HIPPO LEASING THEY ARE ROUGH TRADERS. WE ARE TAKINGNTHEN TO COURT THEY LEASED A DIRTY CAR STINKS WHEN WE WORK THE HEATING. WE MUST DRIVE WITH WINDOWS OPEN. CAR MAKES OWFUL NOISE WHEN I REVERSE GEAR. BACK SEAT RIPPED. THERE ARE THINGS WE COULDNT REALISE THAT WERE RIGHT WITH CAR BECAUSE THEY REFUSED TO GIVE US A TEST DRIVE BEFORE..." Read more
5 years ago
Kerri
"Absolutely disgusting company to have to deal with. I am currently in tears writing this as I have just spoken to someone called Craig who was so rude and nasty i have never been spoken to like that in my life. We purchased a car from hippo end of May 3 hours later we went on a family holiday, after getting back 2 weeks later excited to drive our new car the..." Read more
5 years ago
Corey Green
"My golf mark 7 2014 has literally just exceeded it's 3 month warrantee and all of a sudden my dpf has blocked with an amber warning. Engine management has come on red warning. 3 days later my brake error warning came on. I wasn't made aware of the work the car had done to it before I brought it. It was just placed within my paper work to only now find out it..." Read more
5 years ago
Nikayla
"Staff were friendly enough.... no assurances given about the quality of their vehicles though. Vague when you ask for details about vehicles. Only show 2 pictures of car, clearly at angles they want to show. After reading many bad reviews I needed assurance that my car would be safe. I didn't receive that just sales patter about throwing in extended warranty..." Read more
5 years ago
Jo
"We had nightmare experience with Hippo. Poor customer service, no regular updates. Information given to us was incorrect. We ended up getting a different (worse) car than we initially signed contract for. Original car never existed and they 'tricked us' into getting the worse car as they knew we couldn't wait any longer. Andrew just said 'my admin error'......." Read more
5 years ago
Dan
"Sales agent not given full information and car didn't come with full not it had 10 months. I was told the 1st payment I could have on 1st Feb but the finance company told me the lasted they can do is 26th Jan. It was an ex notability car so I had to go out of my way to get the car taxed as you can't do it online. At no point was I advised of this. Basicly a..." Read more
5 years ago
Anon
"AVOID AVOID AVOID. This was my first experience with leasing a car, as I have always owned them, and dealing with Hippo has totally turned me off the idea. They push you with a hard sell, and once they close the deal, they just don’t bother with you. I had decided that the car I had wasn’t suitable for me, but as they were based so far away, stupidly, I didn..." Read more
5 years ago
Darren Johnson
""Optional final payment" apparently not optional at all. At the end of the lease, Hippo refused to take my car back, saying that my only option was to pay the final payment and then sell the car myself. I was lied to by the sales rep, I had to find thousands of pounds to pay the 'optional' final payment, and then go through the trouble of selling the car - t..." Read more
5 years ago
Darren Johnson
""Optional final payment" apparently not optional at all. At the end of the lease, Hippo refused to take my car back, saying that my only option was to pay the final payment and then sell the car myself. I was lied to by the sales rep, I had to find thousands of pounds to pay the 'optional' final payment, and then go through the trouble of selling the car - t..." Read more
5 years ago
Catriona
"Repeatedly spamming me with emails asking me to call them to find out their available deals. Multiple emails where I have responded asking them to send me links to deals or cars they think might interest me (due to phone calls not being practical for various reasons) have all been ignored. Their latest email to me was setup to automatically respond to a diff..." Read more
5 years ago
Sav Kang
"Didn't purchase a car but found their customer service terrible. From talking on live chat through to receiving an email from their 'account manager'. I wanted some simple prices for vehicles, yet was asked to fill out a detailed credit check VIA EMAIL! What a joke... will not use again. Other companies are far better."
5 years ago
Nick Adair
"Sales person was extremely helpfull however after sales has been at best inadequate and at times just plain rude. The health check for example was carried out 3000 miles prior to selling the car! The car was supplied with the oil over filled to the point where I had to have the oil drained and filters and oil replaced and all tyres way over inflated. It took..." Read more
5 years ago
Emma Smart
"*********DO NOT GO ANYWHERE NEAR THIS COMPANY!!!!!***** Never in all my time have I come in contact with such a rogue company who probably can not even spell CUSTOMER SERVICE as it clearly does not feature in their ethics! My partner purchased a van in good faith taking out a finance deal of 21k for his business. Four months after getting the van it had mor..." Read more
5 years ago
"It looks good on paper initially. There are few catches though. Cars they advertise as “Ex-Demos” are actually not ex-demos. They are used cars probably come from the rental companies or big fleets. They do not come with any service history but with only the Hippo stamp. Price advertise is not the one you get as there will be lots of extras to pay for lik..." Read more
5 years ago