About Hippo Prestige
Hippo Prestige is a high-end car dealership with a hook:
We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.
From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.
Phone
Address
Unit 26, Trident Park
Trident Way
Blackburn
BB1 3NU
AutoTrader 
CarGurus Paul E
JOHN MORTON
"Terrible service from choosing a car to having to cancel it after repeated delays. Waste of time & money."
a year ago
Sufyan Khan
"5 days after recievi g the car lights for breakpads comes on.was told it they will do 170° check on the car.fresh MOT so i dont understand how they missed break pads were worn out before gave me the car. Now stuck 300 miles away from home and dont have a clue what to do. Before the car was purchased i was getting phone calls , emails non stop till they got t..." Read more
a year ago
John Wallis
"This company is a joke Got a car in November last year, broken down inside warranty cover,still not doing repair NO LOAN CAR, just keep saying sorry NO GOOD. no help at all"
a year ago
Samuel Saterlay
"On to my second van as the last one the engine blew up after 1 week turns out there was no oil in the van, must be a good 275 point check! the second van has issues been waiting 48 hours now for a response yet they just seem to ignore you when you have a problem"
a year ago
martin whitfield
"Told lies about car been ready for collection, car has flywheel problem , was told it 170 point check , warranty is not worth jack 💩 took car to ford dealer as suggested by RAMP warranty , now they are saying they need more proof despite written report by garage, DO NOT BUY A CAR OF THIS SHOWER ……"
a year ago
Anonymous
"Where do I start with this company. To begin with communication from the dealership had great offered me a little lower on my part exchange but this was changed after some negotiations, and I was happy to continue. Again, communication from purchasing the car to collecting the car was great. On arrival I was met with my sales advisor who was more than happy..." Read more
a year ago
Ms L Ramsay
"During the process of looking for a car I was inundated with phone calls. As soon as I signed an agreement and have questions the lack of customer service is non existent. Seriously considering cancelling agreement and looking elsewhere. Shocking!"
a year ago
Grace Garvey
"I'm afraid this company has gone right down hill in the last couple of years...they used to be great at after sales care now they don't even reply...its a shame but I won't have another from them"
a year ago
Gavin Finch
"Very poor 4 days to process agreement Not ready for day of pick up Had to return on Sat to pick car up Only given one key never mentioned in the sale Agreed with a hand shake a second key would be arranged on the Monday I received no contact Called on Tuesday to be told I will not receive a second key because I had signed a contract I.e. small print A..." Read more
a year ago
Norleen Soko
"I applied for a car loan with Hippo Motor Group last night and this morning received a call from 01254 790282 and he promised to ring me back in 30 minutes. Then another number kept ringing me from 0116 326 4492, pretending to be like the guy spoke to in the morning, and his number is being blocked and is coming out as 'SUSPECTED S"
a year ago
Mr Alexander
"quick enough to take my money but when i try to speak to anyone it falls on deaf ears rally looking to quit and get my money back and go somewhere else this was my first experiance of leasing it's not a good one ? not much left to say unless you upgrade the car to the next level at the same price"
a year ago
John H
"I bought a VW Beetle from Hippo, on-line, sight unseen. Very low miles and was described as being in perfect condition, with excellent history and it had “been through the workshop”. However … on studying the written service history I discovered that the car had not been properly serviced for 4 years, and that the Hippo workshop had only done a cursory “hea..." Read more
a year ago
Alexandra Gillespie
"Chose a car with Hippo and was told it had passed all checks, paid the deposit and delivery fee, only to be told that it actually hadn’t passed the checks, the day before it was due to delivered. At this point I had sold my car and had a hire car for the week to raise the £590 deposit and delivery fee. Now I had to extend the car hire to get my kids to schoo..." Read more
a year ago
Gavin
"Where do I start with this company. To begin with communication from the dealership had great offered me a little lower on my part exchange but this was changed after some negotiations, and I was happy to continue. Again, communication from purchasing the car to collecting the car was great. On arrival I was met with my sales advisor who was more th..." Read more
a year ago
Kevin Crawford
"After searching online for the best deal online for leasing a new car i came across hippo as the best value for money. After quickly negotiating a price with one of the accounts managers i was sent some agreements from hippo and lex autolease to sign which I promptly signed and sent back. Once received and checked i was asked to send over a broker fee of £23..." Read more
a year ago
Elizabeth Cunningham
"first car received from them was so bad it was returned, gave them second chance and the car needs a few things to be done in which Hippo will not pay for. If I did not require a car it would also be going back and no other chances given. Their health checks are not done just before the car is sent to you, mine was done 2 months before so if there is any iss..." Read more
a year ago
Mike Adams
"I ordered a car through Hippo. I had to pay £240 upfront. Never was I told that this was an unrefunable payment. The car itself was not going to be delivered to me for 9 months. During this time I recieved a company car. When I cancelled the Hippo finance deal, only then was I informed that the money I paid upfront was not refundable. Had they told me that..." Read more
a year ago
Gaynor
"Finance form filled in wrong delaying processes of vehicle, then been told a certain date and not then being ready for pick up, just dragged on all week"
a year ago
Matthew
"Asked to cancel my agreement as I feel as though I’ve made a bad decision, and especially as they’ve put me with a subprime lender being Moneybarn at 37% APR, my account manager is sound so nothing against him, but I’ve been told that I would be liable to pay a £600 cancellation fee. I’m only 4 days into my cooling off period but being threatened with a big..." Read more
a year ago
Naban
"This is the reply I received from Hippo Leasing Reply from Hippo Leasing 4 days ago Hi Naban, I'm sorry to hear you're unhappy. When I have looked into this, I can see this was a finance only deal meaning you were sourcing your own vehicle. You were advised that day that you would have to speak to the funder due to situations changing. Unfortunately, we..." Read more
a year ago
Gerard
"Our experience is of a company primarily focused on profit rather than customer service. Their response to the following message has been to completely wash their hands of the situation: We took possession of a high-end Range Rover Evoque (RO67 VNA) in March last year, replacing a Land Rover Freelander 2 that had given us good service for nearly quarter of..." Read more
a year ago
Mialewis
"Whilst looking for a car to lease I felt they went above & beyond looking for a suitable car after the 1 I was looking at had been sold, all of a sudden, the next morning. I explained I needed a reliable car for hospital trips & was "assured" it would be & was found another, but I had to decide on "quickly" or it'll go. So I put £69.99 down as a deposit & fo..." Read more
a year ago
Alan Clarke
"This being going far too long broken promises lack of communication if I don't call i don't what is going on i have to cancel my hospital appointment because of all this i gave one because there's no 0"
a year ago
Naban
"Pathetic. Spoke to a person named as JJ from Blackburn. He assured me the finance is in place, gave me the figures, deposit required. I specifically asked him to make sure finance is approved BEFORE I take a day off and travel 100 mile journey to test drive the car and place a deposit. Whilst at the dealers he texts me saying "sorry, the funder has refused"...." Read more
a year ago
"On returning the car from a test drive, I said to the staff member that I would take the car as long as the front two tyres were changed as they were cracked along the edges. This was agreed so I proceeded. I had email confirmation that this would be done. On collection, it was noted that they hadn’t been changed. The staff member doing the handover said tha..." Read more
a year ago