Capterra 
G2 User in Logistics and Supply Chain
Thuy T
"Very useful for reviewing any notes that may have been missed. — What do you like best? Recorded calls being sent via email shortly after meetings take place. — What do you dislike? Customer is aware of recordings, which makes them uncomfortable at times due to privacy concerns. — What problems are you solving with the product?..." Read more
3 years ago
User in Information Technology and Services
"Very good service for reviewing calls, sharing feedback and training/coaching purposes. — What do you like best? The ability to go back and learn what was discussed based on the analysis of the conversation and words that were frequently used — What do you dislike? None, as I don't have a frame of reference with other services similar..." Read more
3 years ago
User in Real Estate
"I love Gong for reviewing calls and searching for keywords. — What do you like best? Searching for keywords, being able to work on cutting down on filler words. Also love the feature of seeing what percent of the conversation I talked versus the prospect. — What do you dislike? I haven't found anything that I dislike so far. — Re..." Read more
3 years ago
User in Information Technology and Services
"Easy to use. — What do you like best? I like the script function. It helps me get an overview of the call even when I don’t have time. — What do you dislike? The script quality (Japanese) has some room for improvement. — What problems are you solving with the product? What benefits have you realized? Call skill transferrin..." Read more
3 years ago
Verified Reviewer
"Integrates well and easy to use. To the point and effective for the use cases needed by myself and organization."
3 years ago
Bryson V.
Account Development Manager, Domo
"I loved being able to see the analytics behind the conversation. On top of letting it be used however you want and the amazing playback, it allows you to see stats and make comments."
3 years ago
Sally M.
Head of Brand, ComplyAdvantage
"Overall I find the tool extremely useful from a marketing perspective and will continue to use the tool. I love the ability to save calls in the listen later function to listen back whilst commuting. I am mostly stuck in meeting throughout the week and do not always have time to listen to Gong calls during work hours. The main use for my role is to get clo..." Read more
5 years ago
Rachel H.
Sales Enablement Manager, Workfront
"Gong's customer support is phenomenal. The product is easy to use and you want to use it. It's been invaluable to getting each of the employees who touch an account on the same page."
5 years ago
Sam R.
Competitive Intelligence Analyst, HubSpot
"I've had a very positive experience. It's been a key data source for feeding the competitive intelligence process, and many other users have pulled great insights across a variety of topics from it."
5 years ago
Jason Y.
Recruiter, Sensor Tower
"As a recruiter, having my manager review my phone calls allows her to offer me really great tips and feedback for a lot of the nuances of navigating conversations that are not very cookie-cutter by nature."
5 years ago
Verified Reviewer
"It's a great tool to have to be able to analyze calls; listening back to QA or even to catch up on what's going on. The user interface is pleasing and easy to understand/navigate. The search abilities are pretty good too."
5 years ago
"Gong Beta Review. — What do you like best? I like how visual the deal tracking is on gong. It took some getting used to because I've never used anything similar but it's been nice to have visual represntation of activity. — What do you dislike? I do not like how "next steps" are not prompted tasks. If there were a task function (simila..." Read more
3 years ago