Capterra 
G2 Arthur Y
Arthur Y.
CEO, InvVax
"Whoever is paying attention, my simple advice is this: DO NOT USE QUICKBOOKS. They are absolutely, positively, the WORST BUSINESS I have ever dealt with in my life, in any domain. My troubles started a few months ago when, after having spent countless hours entering all my company's transactions in its lifetime, I was not able to login. I called in about thi..." Read more
5 years ago
Verified Reviewer
"null"
5 years ago
Allison F.
"null"
5 years ago
Erica K.
owner, Nature and Nurture
"I am highly disappointed and frustrated with Quickbooks Online after switching after 15 years using Quickbooks Desktop. 1) the transfer from one to the other was fraught with errors that have been far reaching and expensive to resolve 2) QB Online is slow and cumbersome. 3) It is incapable of tracking hours by class which we were counting on 4) the screens a..." Read more
5 years ago
David P.
Partner , Great Lakes Of Corry
"Poor. Online usage , that's it nothing else do I like"
5 years ago
Vicky D.
"null"
5 years ago
Daryl C.
"null"
5 years ago
Administrator in Marketing and Advertising
"Difficult, cumbersome program with many issues. — What do you like best? Payroll is simple. Invoicing is acceptable, but automatic invoicing and receipts have to be checked. They have failed before for us. — What do you dislike? Difficult to find what I'm looking for. It is far from intuitive. Set-up without an accountant is virtually..." Read more
5 years ago
nancy d.
"null"
5 years ago
Administrator in Leisure, Travel & Tourism
"Definitely could be improved. — What do you like best? About the only thing I do like is that it pulls info from all my bank accounts into one place — What do you dislike? It is not user friendly, doesn't allow me to invoice clients directly, I have to use a separate invoicing system due to my business. I also have to use a separate pl..." Read more
5 years ago
Shawn M.
Partner, Hamilton Labs
"The software just doesn't work. It's a piece of garbage that I wouldn't wish on my worst enemy. My accountant likes it. That's it. Nothing else."
5 years ago
Alec R.
"null"
5 years ago
Karen M.
"null"
5 years ago
FORBES R.
CONSULTANT, FORBES ROBERTSON ASSOCIATES INC
"If I had a choice I would revert back to QB Desktop in a flash. I would not recommend any business user to switch from QB Desktop to QB Online, or sign up for QB Online. I had the worst conversion experience from QB Desktop ever. Account mapping was not done correctly, accounts were not converted properly, online payroll was a mess. I even contacted the O..." Read more
5 years ago
Verified Reviewer
"I would only recommend it if it is REQUIRED by your accounting firm. And since they trap accounting firm into their software by their training and Antiquated design that very well might be the case."
5 years ago
Ketan G.
Asst. Manager, Express Fuel Distributors
"Nothing, Hard to use, no support at all."
5 years ago
Erol I.
"null"
5 years ago
User in Real Estate
"Atrocious support with unbelievably long wait times. — What do you like best? When Quickbooks Online works, it is fantastic. However, you are all but guaranteed to have some issue, small or large, that will require you to speak with someone in support. Generally the support staff has tried to be helpful, but for most issues for which you'd need to..." Read more
5 years ago
Rada V.
Owner, Health, wellness and Fitness
"The only pro of QuickBooks online is that is widely used by accountants."
5 years ago
Marco g.
Entrepreneur, Deneigement Rush
"This is the worst company i've come across, right there with fedex ground. It is absolutely unbeleivable that these business manage to sustain such growth because their product is full of bugs, the customer service is hot garbage, I doubt they have had any training on their product and/or basic understanding of customer service relations. I would spend thou..." Read more
5 years ago
Consultant in Airlines/Aviation
"Don't Subscribe to QB Online. — What do you like best? The only positive about QB Online is that information input is in the real-time. — What do you dislike? I was very disappointed to have subscribed to QB Online. — Recommendations to others considering the product: Do not consider QuickBooks Online. Invest on a desktop..." Read more
5 years ago
Orly W.
Founder, Life Vest Inside
"Ease of being able to manage your accounting or so it was until there were glitches everywhere. I liked the idea that I can easily review, class and categorize while generating helpful reports."
5 years ago
Tim F.
Manager, CMH
"Very, very bad. QB Online had great potential as they continue to port over features from desktop to QBO. This potential is destroyed by their database integrity issues."
5 years ago
User in Hospitality
"Quick books is too complicated for me. — What do you like best? Accounting setup and keeping records all together. — What do you dislike? Not easily user friendly. It is too complicated for daily use. — What problems are you solving with the product? What benefits have you realized? Syncing forms and running reports."
5 years ago
"TERRIBLE. DO NOT USE QUICKBOOKS. AND THEY DO NOT LET YOU CANCEL. — What do you like best? There is nothing good about them. Nothing. — What do you dislike? Customer service: awful. They fraudulently do not you cancel. The software is not appropriate for my type of business. Their service is flatly incompetent. For a big company, they a..." Read more
5 years ago