Capterra 
G2 Veronica G.
Student, DeVry University
Verified Reviewer
"I love Sass models for software and Quickbooks connects to almost every app available for enterprise or small business."
7 years ago
janet h.
Controller, Virtuoso Electric Ltd
"QBO is good for VERY basic accounting/book keeping needs. If you plan on having employees or want to track your jobs profitability, QBO is not a good solution."
7 years ago
Jo B.
President, USA
"I am very dissatisfied with the necessary features, like changing an account number, and basic functionality because they do not work. There is NO customer support."
7 years ago
John J.
Business owner , Irais
"Spend the extra money for something else. I'm not against quickbooks just the online version. Cheap costs"
7 years ago
Don A.
"null"
7 years ago
Chris D.
Founder, CTO, Polarverse IT Services
"null"
7 years ago
Curtis D.
Licensed RE Broker, Legacy Land & Homes, LLC
"Used the trial offer for 30 days. Our previous bookkeeper used Quickbooks so we were familiar with it. Wanted to see how the added online features would help save time/money. Although it was a bit more complicated than the standalone software I felt it was worth it. When my trial ended I went to create a paid account. But it came up as more than what was sup..." Read more
7 years ago
Nikki B.
Manager/AP/Receivables, Tru Pickles
"The only upside is the ability to access from anywhere, which is the reason we attempted to switch to online version"
7 years ago
Karri K.
HR Manager, Colorado Storage Systems
"Customer service is marginal at best. The product gets worse every month. It is easy to use, easy to train new employees. It is easy to find other programs that interface with QuickBooks."
7 years ago
Kathy S.
Bookkeeping Consultant, Kathy Suntato Bookkeeping Consulting
"Provides me plenty of opportunity to bill clients to correct issues. Only that it shares the QuickBooks name with a great desktop version. There are other online bookkeeping programs that are far superior."
7 years ago
Marc W.
"null"
7 years ago
Imran K.
director, Discount Rags
"Sad to see a company stop caring about their customers and look at how they can charge the customer more at every turn. Loyal customers like myself have helped support this company during its growth and we have stuck by Quickbooks during its growth and its challenges but now they are too big and they do not care about customers. We have to make a stand and s..." Read more
7 years ago
Mathieu B.
President, Westmount hearing clinic
"I've been using this product for 2 years now and it has good perks about it but it has 1 fatal flaw. There is no way to backup your data and retreive your scanned files. If you make any mistakes there is no way to correct it except redo everything. And if you become disatisfied with the product or service, there is no way to download your data ( with the att..." Read more
7 years ago
Verified Reviewer
"We have moved all of our functions to the Cloud. Last to go was QB. We have used QB desktop since 1998. Almost never a problem. The move to the Cloud has been horrific. Very little support for migration issues. Connectivity with our online banking gets lost every once in a while for no discernible reason. But chiefly the effort to customize the trial balanc..." Read more
7 years ago
Lisa J.
Finance Manager, Jones Builders, Inc.
"I have used QuickBooks since the 80's and have enjoyed vast improvements over the years. I switched to the online version in order to be able to access my data remotely. This was a huge mistake. The reports and functionality of the online version are not in the same league as the desktop version."
7 years ago
Eric S.
Home Biz
"Would not transfer statements like advertised. Support wanted me to pay for support, after 4 hours and 2 files transferred. They emailed me and told me the issue was fixed. Went to import the file, still did not work. I did online chat support, waited for 30 mins all for him to review my case and told me someone would call me tomorrow. I spent a high amount..." Read more
7 years ago
Gary S.
The Shop
"We tried, really tried to make this work and spent many calls with support. However, the issue was that it would not work on Safari, nor Firefox. The areas dealt with displaying information correctly and downloading transactions. It's been while so the specifics are lost to time. QBO blamed Apple but really when you need to get your accounting. I don't k..." Read more
7 years ago
Mark L.
"We are a financial Services company. We track our income and expenses on QB for 3 companies. We use the payroll features. We moved from QB to QBO in late Oct. That was a big mistake. The programs are similar at BEST. I later found out that the programmers are not the same and have never seen the QB desktop version. Biggest and yet simplest complaint, you can..." Read more
7 years ago
Adam S.
"null"
8 years ago
Kelly K.
"We spent a nightmarish 3-4 weeks using this software. It looks great at first glance, but there are many bugs and can cause HUGE problems that cost time and money to resolve. They false advertise features and when you call in for support it's probably the worst I've seen in 16 years of business. Avoid at all costs"
8 years ago
Janet P.
Controller, Cafe Regis Inc.
"I like that this is not computer specific and owners, bookkeepers and manager can view anytime."
8 years ago
Darcie N.
A/P Manager, CMC Tire Inc.
"I have used the Intuit family of products for many years, both personally and professionally, and was a QB ProAdvisor at one time. The Intuit software has always been much more user-friendly, and from a financial end user perspective, superior to that of the competitors. The interface and reports are modern, and not old DOS based looking, like many custom s..." Read more
8 years ago
Scott P.
Owner, Yes Dear Home Improvement
"About the only plus I have found is the data entry portion of it."
8 years ago
Jeffrey C.
"Use anything else if possible. The only reason we use it is our bookkeeper knows it and we like our bookkeeper. Their reports and invoices are not customizable except for the font, which is worthless. Their customer support staff is nice but rarely knows the answer to a question. Don't bother trying to track inventory or sales or create a vendor payment..." Read more
8 years ago
"null"
7 years ago