Reindeer Auto Reviews & Testimonials

3.8 (386)

Reviews: 386


5
65%
4
6%
3
1%
2
2%
1
26%

71% of customers would recommend Reindeer Auto

Scott M.

Scott M. star-alt star-alt star-alt star-alt star-alt

McComb, OH

"Overall this went better than expected. Since where the car was to be picked up and delivered Reindeer also contracted a towing service to puck up and deliver my car; both drivers from the towing services were professional and very pleasant, one called when he got stuck in a traffic jam to tell me he would be late. Also because of the towing services they a..." Read more

7 years ago

Cameron R.

Cameron R. star-alt star-alt star-alt star-alt star-alt

Portland, OR

"I'm doing this review to help raise the low rating! Full disclosure, I did not select Reindeer; it was chosen for me by the relocation company my job used. I was weary and slightly worried because of the low ratings, but it was my only option if I didn't want to shell out the entire purchase myself through another company!From start to finish, the pr..." Read more

7 years ago

Cameron R.

Cameron R. star-alt star-alt star-alt star-alt star-alt

Portland, OR

"I'm doing this review to help raise the low rating! Full disclosure, I did not select Reindeer; it was chosen for me by the relocation company my job used. I was weary and slightly worried because of the low ratings, but it was my only option if I didn't want to shell out the entire purchase myself through another company! From start to finish, the process..." Read more

7 years ago

Columbus R.

Columbus R. star-alt star-alt star-alt star-alt star-alt

Mesa, AZ

"My job requires me to move often.I used reindeer auto for coast to coast moves twice now and they were on time - pick up and status updates and delivery...is all you can expect.Reindeer is spot on !!! - Ari"

7 years ago

T W.

T W. star-alt star-alt star-alt star-alt star-alt

Dripping Springs, TX

"We went to *extreme* lengths to make sure one of our cars (custom built sports car) wasn't damaged in the move, including taking photographs of and measuring approach angles, asking for a skilled driver, asking that it not be unloaded once it was picked up, until at our new home, etc... Come to find out, it was unloaded and reloaded, not once, but TWICE, dur..." Read more

7 years ago

T W. star-alt star-alt star-alt star-alt star-alt

Dripping Springs, TX

"We went to *extreme* lengths to make sure one of our cars (custom built sports car) wasn't damaged in the move, including taking photographs of and measuring approach angles, asking for a skilled driver, asking that it not be unloaded once it was picked up, until at our new home, etc... Come to find out, it was unloaded and reloaded, not once, but TWICE, dur..." Read more

7 years ago

Wale I.

Wale I. star-alt star-alt star-alt star-alt star-alt

Smyrna, GA

"We contacted Reindeer to move my wife's car and the experience was excellent. Timely arrival, good communication all through and the vehicle was transported fast. My firs relocation so didn't know what to expect but they got the car across country way ahead of schedule so was very pleased!!"

7 years ago

Wale I.

Wale I. star-alt star-alt star-alt star-alt star-alt

Smyrna, GA

"We contacted Reindeer to move my wife's car and the experience was excellent. Timely arrival, good communication all through and the vehicle was transported fast. My firs relocation so didn't know what to expect but they got the car across country way ahead of schedule so was very pleased!!"

7 years ago

Janet S.

Janet S. star-alt star-alt star-alt star-alt star-alt

San Antonio, TX

"Used Reinder as part of a company move. Reindeer handled my cross country car relocation from Texas to Florida. Overall I had a very good experience from the time my relocation coordinator Mikie contacted me to the time my vehicle was picked up and delivered to it's final destination. The process was thoroughly explained and I received multiple touch points..." Read more

7 years ago

Natalie S.

Natalie S. star-alt star-alt star-alt star-alt star-alt

Washougal, WA

"I loved my experience with Reindeer Auto Relocation. My car was picked up at the earlier side of my window, was transported much quicker than I expected, was completely protected with side panels from rocks or highway debris, and was handled by an excellent driver. My only disappointment was that I didn't have cash on me to tip the driver on my delivery. Pet..." Read more

7 years ago

Christin S.

Christin S. star-alt star-alt star-alt star-alt star-alt

Jefferson, WI

"My husbands company set up and paid for the shipment of his truck. It was picked up in San Diego, California by the time that was given to us. We were keep informed of the status by Matt Milam who sent frequent emails. The driver, Roman did a great job keeping in touch about the delivery time and day. He delivered right at the time he told us. It was..." Read more

7 years ago

Janet S.

Janet S. star-alt star-alt star-alt star-alt star-alt

San Antonio, TX

"Used Reinder as part of a company move. Reindeer handled my cross country car relocation from Texas to Florida. Overall I had a very good experience from the time my relocation coordinator Mikie contacted me to the time my vehicle was picked up and delivered to it's final destination. The process was thoroughly explained and I received multiple touch points..." Read more

7 years ago

Natalie S.

Natalie S. star-alt star-alt star-alt star-alt star-alt

Washougal, WA

"I loved my experience with Reindeer Auto Relocation. My car was picked up at the earlier side of my window, was transported much quicker than I expected, was completely protected with side panels from rocks or highway debris, and was handled by an excellent driver. My only disappointment was that I didn't have cash on me to tip the driver on my delivery. Pet..." Read more

7 years ago

Christin S.

Christin S. star-alt star-alt star-alt star-alt star-alt

Jefferson, WI

"My husbands company set up and paid for the shipment of his truck. It was picked up in San Diego, California by the time that was given to us. We were keep informed of the status by Matt Milam who sent frequent emails. The driver, Roman did a great job keeping in touch about the delivery time and day. He delivered right at the time he told us. It was simpl..." Read more

7 years ago

Abhishek K.

Abhishek K. star-alt star-alt star-alt star-alt star-alt

Willow Grove, PA

"My experience with Reindeer has been extremely delightful. Reindeer handled my cross country car location from CA to PA in an extremely professional fashion. Kudos to my relocation coordinator - Niki Parker who made sure that the entire process was smooth and provided me regular updates during pick up, transit and final delivery. Keep up the good work !!"

7 years ago

Liz H.

Liz H. star-alt star-alt star-alt star-alt star-alt

Natick, MA

"Recently had our Toyota Yaris transported from Indiana to Massachusetts. Everything was well communicated - from email to phone calls. On both ends, driver called before pick up and delivery door to door. Would highly recommend Reindeer Auto Relocation."

7 years ago

Liz H. star-alt star-alt star-alt star-alt star-alt

Natick, MA

"Recently had our Toyota Yaris transported from Indiana to Massachusetts. Everything was well communicated - from email to phone calls. On both ends, driver called before pick up and delivery door to door. Would highly recommend Reindeer Auto Relocation."

7 years ago

Jesse V.

Jesse V. star-alt star-alt star-alt star-alt star-alt

Palmdale, CA

"Excellent service and friendly people. My car was returned to me in the condition it was picked up."

7 years ago

Tabitha E.

Tabitha E. star-alt star-alt star-alt star-alt star-alt

CT, CT

"We were happy with the car relocation from CT to AZ. There were no problems while the car was picked up at our place... or when the car was delivered to us. There was no damage to the car and everything was fine. Even the delivery was done within a week, which was very surprising..because our household goods haven't yet arrived :(. we are very happy with Re..." Read more

7 years ago

Joe G.

Joe G. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"Reindeer moved my Audi A6 from SF to NYC. They were fast, professional, and always kept me up to date with the status. In fact, they managed to drop off the car two days before the expected arrival. Only down-side was the delivery of the car at 6 AM. Oh well, Starbucks opens early around here..."

7 years ago

Joe G.

Joe G. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"Reindeer moved my Audi A6 from SF to NYC. They were fast, professional, and always kept me up to date with the status. In fact, they managed to drop off the car two days before the expected arrival. Only down-side was the delivery of the car at 6 AM. Oh well, Starbucks opens early around here..."

7 years ago

Superhero Z.

Superhero Z. star-alt star-alt star-alt star-alt star-alt

Houston, TX

"I recently found additional photos taken at the time of delivery that clearly show damages to the roof caused by driver negligence.  Date and time stamped.  The driver admits he hit trees in the parking lot yet I will not be paid for the damages by Reindeer.   Regardless-  this is just bad business and horrible customer service."

7 years ago

Joe S.

Joe S. star-alt star-alt star-alt star-alt star-alt

Irvine, CA

"Beware!  Do not use this company if you value your vehicle.  Similar to Emily S. below, I used this company as part of my relocation package to move my car from the OC to Seattle.  The customer service was horrible.  The delivery communications were inaccurate, the delivery was outside of the designated time window causing me to miss work, and the vehicle wa..." Read more

7 years ago

Kendra F.

Kendra F. star-alt star-alt star-alt star-alt star-alt

Oakland, CA

"The only reason to use this company is that is your last resort and you're utterly desperate. With the exception of one manager, the customer service from dispatch/communication staff was abysmal.  They changed the dates of delivery multiple times, with our car actually taking 14-days to arrive.  Our car was sitting in various lots for days on end. They cont..." Read more

7 years ago

Nanjappa B.

Nanjappa B. star-alt star-alt star-alt star-alt star-alt

Rancho Cordova, CA

"When I dropped my car off at Whiteys in Hartford, there was no one to perform the mandatory vehicle inspection and with a flight to catch that evening, I did not have the luxury of waiting around. When my car was delivered to me 12 days later, it was extremely dirty and covered a few blemishes. Multiple calls and emails to Reindeer Auto from the very day of..." Read more

7 years ago