Reindeer Auto Reviews & Testimonials

3.8 (386)

Reviews: 386


5
65%
4
6%
3
1%
2
2%
1
26%

71% of customers would recommend Reindeer Auto

Rosario G.

Rosario G. star-alt star-alt star-alt star-alt star-alt

Princeville, HI

"We recently had our Mazda MX-5 (Miata) moved from Pasadena, CA to Princeville, HI. The move was painless (for us) and efficient. They kept in touch with us throughout the entire process -- from the time our moving company's agent contacted them to immediately after the car was delivered to our new home in Princeville. The company's agent told us exactly when..." Read more

7 years ago

David B.

David B. star-alt star-alt star-alt star-alt star-alt

Kapolei, HI

"We shipped two cars from Hawaii to Colorado.  Reindeer Auto arranged everything and we had no issues.  They kept us informed of pick up and drop off times.  We also periodic updates along the way.  I would use them again and recommend them for any relocation."

7 years ago

Stephanie T.

Stephanie T. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My move with Reindeer was amazing and painless. A couple days before my scheduled move, I received a box in the mail including covers for seat, tire, floor, and even license plate (including screwdriver). Pick-up and delivery times were very accurate, and it only took 4-5 days to get my car from SF to Seattle. They informed me every step of the way w..." Read more

7 years ago

ryan d.

ryan d. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Reindeer Auto relocated my car from Hoboken, NJ to San Francisco, CA. They did a great job and delivered the vehicle ahead of schedule in just seven (7) days. I would happily recommend them to anyone relocating a personal vehicle."

7 years ago

Palani J. star-alt star-alt star-alt star-alt star-alt

Woodland Hills, Woodland Hills, CA

"Recently I shipped my Beamer thru reindeer auto from Denver to Los Angeles and ended up paying hefty amount for the damage caused. When inquired about the damage and claim, the response from the director of client relationship was not so convincing. My gut feeling is that reindeer auto doesn't care about customer experience and satisfaction. I would not reco..." Read more

7 years ago

Smon5 M.

Smon5 M. star-alt star-alt star-alt star-alt star-alt

Phoenix, AZ

"We recently moved from Phoenix to Milwaukee right in the middle of winters and used the services of Reindeer Auto for transport of my vehicle. I was very pleased with the service I received from these guys. The car was picked up from my home by a separate contractor - who - unfortunately but understandably - could not answer any of my questions regarding how..." Read more

7 years ago

Reneesh B.

Reneesh B. star-alt star-alt star-alt star-alt star-alt

Bellevue, WA

"I had Reindeer Auto Relocation as part of my company relocation package. 1.       My car was delivered 2 weeks after pick-up, which was way over the initial estimate of one to few days.2.       When it was delivered, it was covered all over in mud. It was impossible to recognize my car, let alone do any inspection at the time.3.       Upon wa..." Read more

7 years ago

Srikanth P.

Srikanth P. star-alt star-alt star-alt star-alt star-alt

Marietta, GA

"I had a very bad experience with Reindeer. There has been a large dent on the roof of my Nissan Altima straight from left side to right side. My bad luck I have not noticed such a big dent until its been 2 weeks from pickup. I picked the car after 6pm (very dark) and have been using the rental car provided by my company.But by seeing the dents any one ca..." Read more

7 years ago

Zach K.

Zach K. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Very unprofessional. Reindeer did not communicate the delivery date and time for my vehicle as promised. It was delivered without my presence and signed for by someone who was not me. I was the called a day later to check in on how the delivery went. They were surprised that the car was not in my possession. Lucky my car was not damaged."

7 years ago

Emily S.

Emily S. star-alt star-alt star-alt star-alt star-alt

Irvine, CA

"Reindeer Auto Relocation was the vendor part of my relocation package. Horrible customer service and resulted in damage to my car. We relocated across country and found damage on the car which would be $1000 in repair costs (based on 3rd party body shop estimates). The damage caused included actual holes, not paint chips. Reindeer denied the claim be..." Read more

7 years ago

Terry P.

Terry P. star-alt star-alt star-alt star-alt star-alt

Vancouver, WA

"We used Reindeer Auto Relocation to move two vehicles from California to Washington State. The entire process was smooth from beginning to end. No complaints here!"

7 years ago

Simone T.

Simone T. star-alt star-alt star-alt star-alt star-alt

Jersey City, NJ

"SUV was picked up on Wednesday in Dallas, as planned, and dropped off on the following Wednesday, in northern NJ, as planned. I had contact with the specialist, person who picked up the vehicle as well as the driver. All great and took care of my baby."

7 years ago

Phil O.

Phil O. star-alt star-alt star-alt star-alt star-alt

South Lake Tahoe, CA

"The Reindeer gang gave us terrific service shipping 2 of my vehicles to my new location. Professional, informative, and efficient.

The drivers kept us informed, and took good care of the vehicles.

What more can you ask for?"

7 years ago

Sheldon L.

Sheldon L. star-alt star-alt star-alt star-alt star-alt

Henderson, NV

"Just relocated my Tesla from Georgia to Nevada. The picked up on time and delivered on time. The people on both sides were very professional, took care of the car on both loading and unloading. We had a limited time window for the delivery and Reindeer was able to accommodate our needs and delivered the car right on time. Their customer service rep se..." Read more

7 years ago

Terry S.

Terry S. star-alt star-alt star-alt star-alt star-alt

Atlanta, GA

"Reindeer was assigned to me as part of my corporate relocation benefits. I had not heard of them, but am happy to report I am now a satisfied customer. Their staff was timely and professional in making the arrangements and when picking up the vehicle. They delivered it across the country in just a few days later and were flexible in delivering it to someone..." Read more

8 years ago

Jacki C.

Jacki C. star-alt star-alt star-alt star-alt star-alt

Kansas City, MO

"Could not have been happier with our recent relocation services!  From the first contact which was a personal call, follow up emails, details and information sent in the mail and the site that allowed us to track our vehicle as it traveled cross country. The driver was on time (early actually) polite and great to work with. To top of the experience, our vehi..." Read more

8 years ago

Francesca J. star-alt star-alt star-alt star-alt star-alt

Montreal, Canada

"Like some of the other users, we were not sure about what to expect but Raindeer was part of our relocation package. In the end, we've been pleased with a smooth service from pick up to delivery, including border crossing. Before pick up, NaTasha from Raindeer sent us several emails to walk us through the entire process (including customs clearance), and ha..." Read more

8 years ago

leon s.

leon s. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"I was terrified going into this based on the negative user experiences I read on Yelp before my car was picked up. This was part of a relocation package and I didn't have much of choice in who I could use. It's a tough thing because Reindeer works with so many different companies and I can only speak of my particular experience, which was quite good...." Read more

8 years ago

Greg O.

Greg O. star-alt star-alt star-alt star-alt star-alt

Kailua-Kona, HI

"I docked Reindeer one star due to one issue with the pickup:  I was told they would pickup my cars on 8/18 but the driver never came to pickup our two vehicles.  I also didn't get a call informing me of any delay.  However, they did send someone the following day and everything from that point on went like clockwork.  I moved from the San Francisco Bay Area..." Read more

8 years ago

Matt E.

Matt E. star-alt star-alt star-alt star-alt star-alt

Orchard Park, NY

"They did exactly what they said they would do.  They were on time for both pickup and delivery and were waiting for us at the destination."

8 years ago

Dee C.

Dee C. star-alt star-alt star-alt star-alt star-alt

Staten Island, NY

"My car was delivered without damage earlier than expected from NYC to Honolulu. Pickup and delivery was on time. I am impressed with their service."

8 years ago

Dee C.

Dee C. star-alt star-alt star-alt star-alt star-alt

Staten Island, NY

"My car was delivered without damage earlier than expected from NYC to Honolulu. Pickup and delivery was on time. I am impressed with their service."

8 years ago

Matthew W.

Matthew W. star-alt star-alt star-alt star-alt star-alt

Champaign, IL

"Good.  Took my car across the country.  No issues."

8 years ago

William M. M.

William M. M. star-alt star-alt star-alt star-alt star-alt

Portland, OR

"We first "used" Reindeer back in February 2015 when our family moved from CO to CT via a corporate relocation package.  Our 2 cars were transported and delivered smoothly via 2 separate loads at 2 separate times based on our unique schedule, and we couldn't have asked for better service from them.  In fact, they did such a great job we hired them out..." Read more

8 years ago

Jon N.

Jon N. star-alt star-alt star-alt star-alt star-alt

Coppell, TX

"Reindeer transported 2 of our cars from California to Texas.  They arrived in good shape and they kept up good communication throughout the process (the main 2 things that matter to me for car transportation)."

8 years ago