Reindeer Auto Reviews & Testimonials

4 (273)

Reviews: 273


5
70%
4
5%
3
1%
2
1%
1
23%

75% of customers would recommend Reindeer Auto

Lauren A.

Lauren A. star-alt star-alt star-alt star-alt star-alt

Baton Rouge, LA

"Reindeer recently shipped one of our cars and is scheduled to ship a second later this week. The entire process - from the initial call to the status updates was extremely organized and the customer service was above and beyond. There were a few small hiccups, but they were addressed promptly and with incredible customer service attention! I would definitely..." Read more

5 years ago

Eshan V.

Eshan V. star-alt star-alt star-alt star-alt star-alt

Alpharetta, GA

"I had a pleasant experience with Reindeer auto relocations. The delivery driver was punctional, professional and helpful."

5 years ago

Tessa D.

Tessa D. star-alt star-alt star-alt star-alt star-alt

Frisco, TX

"We just had our soft top convertible transported from Dallas to New York by Reindeer. They were amazing through the whole process.  Sarah Cragun was our move specialist and she was extremely helpful from beginning to end (which was about four months as we kept pushing back our pick up date). I would highly recommend Reindeer to anyone who needs auto transpor..." Read more

5 years ago

Saeed S.

Saeed S. star-alt star-alt star-alt star-alt star-alt

Provo, UT

"I am writing regarding my recent relocation from Utah to Pennsylvania. NEVER EVER work with Reindeer Auto Relocation company. My new car was delivered after two weeks in the middle of a highway at night. A day after I noticed a big dent on the roof and I immediately contacted the company and explained the situation. They asked me to fill out the claim form a..." Read more

5 years ago

Helen F.

Helen F. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"Never ever going to transport my car with Reindeer. 1) They said they will try to call us an hour prior to pick up, which make sense because we can't be home the whole day just waiting for the car to be picked up. BUT that didn't happen and I handed in my car in a hurry.2) The driver told me that my car will be delivered the next day and aske..." Read more

5 years ago

Brad Z.

Brad Z. star-alt star-alt star-alt star-alt star-alt

Pleasanton, CA

"I shipped my car with Reindeer from New Jersey to California in the middle of the summer.  We booked through the moving company that moved our furniture, but all of the arrangements with Reindeer went smoothly......but then came the pickup.  They were supposed to come pick up my car by 5pm.  By 4pm I hadn't heard anything at all and every time I call..." Read more

5 years ago

Bob A.

Bob A. star-alt star-alt star-alt star-alt star-alt

River Oaks, Norfolk, VA

"I was forced to use This Company by my Wife's employer even though I knew of Very low customer service...It was a Crap Show..The Man that picked up my Classic 67 C-10 Could not shift it and loaded it with Tire on rail..I was told of dates of delivery 22nd-27th of October in Virginia. I made arrangements for indoor storage and contacted a family member to che..." Read more

6 years ago

Kendra L.

Kendra L. star-alt star-alt star-alt star-alt star-alt

Houston, TX

"Reindeer relocated my vehicle from the suburbs of Chicago to Houston. I received regular updates and the arrival ended up being earlier than originally thought, which made me very happy. The vehicle was delivered in the same condition as it was picked up. No damage and clean!"

6 years ago

Tom B.

Tom B. star-alt star-alt star-alt star-alt star-alt

Vacaville, CA

"Car was delivered cross country on time and in same condition has when it was picked up.. Angela did a great job on updates"

6 years ago

Rolo R.

Rolo R. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"Due to a new job, I relocated from Indiana to San Diego. The relocation assistance company had identified Reindeer to transport my 2017 Lexus for over $1500. For the amount they charge, one would think that the car would arrive in the same condition that it left in. The car arrived with a noticeable crack in the windshield. According to a Penske auto body te..." Read more

6 years ago

Jeremy K.

Jeremy K. star-alt star-alt star-alt star-alt star-alt

Bend, OR

"Do not move your car with this company.  Do not allow the company you work for to move your car with this company.I was relocated cross-country by my new employer.  Reindeer "brokered" the move of 2 cars.  Knock on wood, one of them seems fine.  The other incurred significant front-suspension-related damage.  None was apparent before we moved..." Read more

6 years ago

Pavan Kumar D.

Pavan Kumar D. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"I'm giving 1 start because its not allowing me to give 0. This is very frustrating experience with Reindeer auto relocation. I planned to ship my vehicle from Ann Arbor, MI to Sunnyvale, CA. Reindeer auto relocation picked up my car on Monday, 09/24/2018 and they stored it in local towing area. Before vehicle pickup they told me it is estimated to be deliver..." Read more

6 years ago

Stephanie V.

Stephanie V. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"Flawless experience from beginning to end.  Highly communicative along the way, picked up and delivered as promised.  Angela was a pleasure to work with."

6 years ago

Lauren B.

Lauren B. star-alt star-alt star-alt star-alt star-alt

San Antonio, TX

"Reindeer outsourced transport of my vehicle to unknown fourth and fifth parties. Over $4000 damage to my sports car and Reindeer is refusing to accept responsibility. They were hired by a corporate relocation company, not by me. DO NOT transport your vehicle with this company, completely unethical business."

6 years ago

Jeff K.

Jeff K. star-alt star-alt star-alt star-alt star-alt

San Antonio, TX

"Very satisfied with the service. It was top notch - if you are looking for a service for your vehicle relocation I will recommend Reindeer. I got my car in 3 days moving cross country. Amazing"

6 years ago

Winston B.

Winston B. star-alt star-alt star-alt star-alt star-alt

Midlothian, VA

"The absolute worst.  I would give 0 stars if it were an option.  I have been part of seven corporate moves before and this is the absolute first time that I have had a damaged vehicle.  Unfortunately, Weichert Relocation has chosen them as a partner but I will be giving them and the BBB feedback accordingly.  Avoid this outfit!  They cover themselves with a..." Read more

6 years ago

Rakesh M.

Rakesh M. star-alt star-alt star-alt star-alt star-alt

Irvine, CA

"I moved my car coast to coast (VA to CA). It was flawless. My vehicle reached me  on 7th day. It was fast and very convenient. Thank you Jeremy M for helping me."

6 years ago

Dori A.

Dori A. star-alt star-alt star-alt star-alt star-alt

Toronto, Canada

"Reindeer Auto transported our car from Boston and across the border to Toronto. Since the border crossing required that our vehicle clear customs, we appreciated the guidance and instructions for that process. Our car was picked up on time and delivered to us within the promised time frame.  Customer care has been responsive, and we appreciated the clear com..." Read more

6 years ago

Peter W.

Peter W. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Three years ago we had a smooth transaction with Reindeer across country. This time we have another car and thought of Reindeer again. However, the experience was not good.1. Our car was promised to be picked up on Thursday or Friday. I heard nothing and had to call Thursday midday and again Friday midday. They had apparently had some miscommunicatio..." Read more

6 years ago

Sean S.

Sean S. star-alt star-alt star-alt star-alt star-alt

Ponte Vedra Beach, FL

"Just relocated CA to FL and shipped 5 SUVs. While I had a nightmare dealing with other brokers who at the last minute could not locate transporters to meet the quotes they locked in, Reindeer responded within hours of my call with competitive quotes and came through with highly professional drivers to get the job done- consistently on the early side of the p..." Read more

6 years ago

Bikash B.

Bikash B. star-alt star-alt star-alt star-alt star-alt

Rocky Hill, CT

"My car was relocated from California to Connecticut. Reindeer team regularly updated me about the vehicle status and delivered it on the ETA date. There was no damage to my vehicle.

I would like to appreciate Reindeer tor their services and recommend others as well for opting Reindeer.

Thanks
Bikash Bishoyi"

6 years ago

Meghan B.

Meghan B. star-alt star-alt star-alt star-alt star-alt

Rockford, MI

"I find it so interesting that when damage is done to a vehicle in your care, somehow saying "the damage was not transit related" is supposed to just be the end of the discussion. Somehow you saying that about damage that was done between the time you picked up our car and we take possession of it isn't reassuring to me. I recognize that the claim..." Read more

6 years ago

Ameeta C.

Ameeta C. star-alt star-alt star-alt star-alt star-alt

Kirkland, WA

"Cassandra Chaffins of Reindeer was very communicative in keeping me constantly updated on the status of my POV shipment and it arrived before original delivery date. I will recommend them to anyone who wants good customer service. Thank you!"

6 years ago

nate m.

nate m. star-alt star-alt star-alt star-alt star-alt

Trumbull, CT

"**Update on the comment below from Jessica** Hi Jessica, thank you for the response however it is incorrect to claim I drove 1,484 Miles before the claim. My vehicle was hardly even used after it was delivered and we sent the claim the Monday (Jeff Wallace emailed us the claims form) after it was delivered (since it was delivered after 5pm on a Friday) We st..." Read more

6 years ago

Soutik D.

Soutik D. star-alt star-alt star-alt star-alt star-alt

Woodland Hills, CA

"Used Reindeer Auto Relocation twice in 3 years for job related moves. Both the tie the experience has been great. From pickup to drop off, have been constantly communicated by an assigned team member. Fir even slightest delays I was notified precisely and in both the cases the delivery happened before the estimated delivery date."

6 years ago