Reindeer Auto Reviews & Testimonials

4 (273)

Reviews: 273


5
70%
4
5%
3
1%
2
1%
1
23%

75% of customers would recommend Reindeer Auto

Kate L.

Kate L. star-alt star-alt star-alt star-alt star-alt

Denton, TX

"DO NOT USE THEM!!!! They damaged my car in transportation, I sent pictures and alerted them IMMEDIATELY and when it came time to pay for it they REFUSED to pay for all of the damages, and not only that but they didn't even tell me until after they'd contacted the vendor that *I* had to go get a quote from. It was disrespectful and awful customer service, DO..." Read more

6 years ago

Ryan M.

Ryan M. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Never had a car shipped before and was worried about my car being damaged. Everything went smoothly and my car was shipped cross country within a couple of days. It was a little dirty from being on the truck, but one trip through the car wash took care of that."

6 years ago

Henry P.

Henry P. star-alt star-alt star-alt star-alt star-alt

Tampa Bay, FL

"Reindeer Auto Relocation made my re-location easier. They pickup the car on time, transfer 3,000 miles & send the car to me in a professional manner.

THANKS Reindeer Auto Relocation!"

6 years ago

Roy A.

Roy A. star-alt star-alt star-alt star-alt star-alt

Phoenix, AZ

"Beware and avoid using Reindeer Auto Relocation, they will damage the car and will show give excuses and clauses to deny the claim. Very unprofessional !!"

6 years ago

Warren I.

Warren I. star-alt star-alt star-alt star-alt star-alt

Morristown, NJ

"All I have to say about Reindeer is read the reviews!  There are so many horror stories.  I didn't have a choice since I was in a corporate contract.  Reindeer arranges shipping of your vehicle with the most cut rate company they can find.  My car was damaged during shipment.  Reindeer told me to get an estimate.  I got an estimate.  They said it was too hig..." Read more

6 years ago

Wendy M.

Wendy M. star-alt star-alt star-alt star-alt star-alt

Hopewell, NJ

"Excellent experience with Reindeer. We had to use them once for a corporate relo and had great door to door service.  When it was time to send the second car from Hawaii to New Jersey, of course I called them."

6 years ago

Amy T.

Amy T. star-alt star-alt star-alt star-alt star-alt

Renton, WA

"I worked in the automotive industry for years and was concerned about working with a transport company that I wasn't familiar with, but my fears were not necessary. I had a great experience with Reindeer. The vehicle was scheduled to be picked up between 8 AM and 2 PM - it was loaded onto the local pick up transport and on it's way by 8:15 AM! My relocation..." Read more

6 years ago

Jemali K.

Jemali K. star-alt star-alt star-alt star-alt star-alt

Huntingdon Valley, PA

"These people are the worst! They will talk down to you and make you feel like, as if they are superior to you... As if they are talking to a child.. Their attitude is beyond belief.
Unprofessional and disrespectful...
DO NOT WORK WITH THEM..."

6 years ago

Kathleen M.

Kathleen M. star-alt star-alt star-alt star-alt star-alt

Lutz, FL

"My husband was relocated from California to Florida for his job, his employer selected Reindeer Auto Relocation (we did not have a choice). I was 100% satisfied with them. They were on time picking up our cars and early delivering them to us in Florida. They maintained open communication prior to the move as well as during the transport."

6 years ago

Alexa B.

Alexa B. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"This company did a great job! They were selected by a moving company that I trust to ship my vehicle, and I am very pleased with the results. My car came quickly in just a few days (within the estimated window, although they do give a guaranteed by date which was 1.5 weeks later) even though it was a holiday weekend. Brandon and team were wonderful, and the..." Read more

6 years ago

Buck T.

Buck T. star-alt star-alt star-alt star-alt star-alt

Atlanta, GA

"Reindeer selected by company move.  Pickup and delivery were extremely easy.  Delivery driver was especially professional and nice.  Delivery from NM to GA was quick - 5 days.  Near delivery, coordinator frequently kept me updated by email and phone and gave me the driver's cell number.  Delivery was in an extremely congested area of Atlanta but coordinator..." Read more

7 years ago

LaRonnda B.

LaRonnda B. star-alt star-alt star-alt star-alt star-alt

Houston, TX

"Update to my review on 9/18/2017 - After several calls and complaints I was contacted by someone at the company and I manage to receive my car later that evening.  Despite my car taking 10 days and the company telling me that this is normal, I spoke with the driver and he said that it not normal for my car to take that long to be delivered to me and it was p..." Read more

7 years ago

Steven S.

Steven S. star-alt star-alt star-alt star-alt star-alt

Jacksonville, FL

"They will steal items from your vehicle even if they are in your center console. The quality care team does a bad job a communicate with a complaint as well. I will not be using them in the future horrible experience. They arrived before I was in town and took my vehicle off the trailer and drove it 13 miles to a near by tow yard and left it there with out l..." Read more

7 years ago

Colleen W.

Colleen W. star-alt star-alt star-alt star-alt star-alt

Kealakekua, HI

"I relocated from the Big Island of Hawaii to California.  Reindeer picked up my vehicle when they said they would. I called them several times with questions and requesting times and delivery dates and Michelle Bradley was incredibly helpful and very professional. I had to change my telephone number and email unexpectedly  and that was not a problem .  Miche..." Read more

7 years ago

Rich F.

Rich F. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"We just moved cross-country and the only thing I didn't stress about about was the car relocation. It was smooth, efficient, and friendly every step of the way. Audra Jones answered all of our first-timer questions and kept in contact with us as we were working out some of the other dependencies in our move. As soon as we were ready, they sprung into action...." Read more

7 years ago

Seth R.

Seth R. star-alt star-alt star-alt star-alt star-alt

Merrick, NY

"We had 3 cars from AZ to NY.  All delivered safe and sound."

7 years ago

Elizabeth H.

Elizabeth H. star-alt star-alt star-alt star-alt star-alt

Beverly, MA

"Great communication during a stressful move.  Made sure to get my car earlier than expected. Thank you!"

7 years ago

Jason S.

Jason S. star-alt star-alt star-alt star-alt star-alt

Virginia Beach, VA

"The trust you put into a company when using their services is essential when turning over personal property, and with Reindeer, our trust was compromised. We relocated, from the east coast, and were without our vehicles during our relocation process. We were given a rental car, which we utilized for several days after our vehicles arrived since our out of st..." Read more

7 years ago

Scott M.

Scott M. star-alt star-alt star-alt star-alt star-alt

McComb, OH

"Overall this went better than expected.  Since where the car was to be picked up and delivered Reindeer also contracted a towing service to puck up and deliver my car; both drivers from the towing services were professional and very pleasant, one called when he got stuck in a traffic jam to tell me he would be late. Also because of the towing services they a..." Read more

7 years ago

Cameron R.

Cameron R. star-alt star-alt star-alt star-alt star-alt

Portland, OR

"I'm doing this review to help raise the low rating! Full disclosure, I did not select Reindeer; it was chosen for me by the relocation company my job used. I was weary and slightly worried because of the low ratings, but it was my only option if I didn't want to shell out the entire purchase myself through another company!From start to finish, the pr..." Read more

7 years ago

T W.

T W. star-alt star-alt star-alt star-alt star-alt

Dripping Springs, TX

"We went to *extreme* lengths to make sure one of our cars (custom built sports car) wasn't damaged in the move, including taking photographs of and measuring approach angles, asking for a skilled driver, asking that it not be unloaded once it was picked up, until at our new home, etc... Come to find out, it was unloaded and reloaded, not once, but TWICE, dur..." Read more

7 years ago

Wale I.

Wale I. star-alt star-alt star-alt star-alt star-alt

Smyrna, GA

"We contacted Reindeer to move my wife's car and the experience was excellent. Timely arrival, good communication all through and the vehicle was transported fast. My firs relocation so didn't know what to expect but they got the car across country way ahead of schedule so was very pleased!!"

7 years ago

Natalie S.

Natalie S. star-alt star-alt star-alt star-alt star-alt

Washougal, WA

"I loved my experience with Reindeer Auto Relocation. My car was picked up at the earlier side of my window, was transported much quicker than I expected, was completely protected with side panels from rocks or highway debris, and was handled by an excellent driver. My only disappointment was that I didn't have cash on me to tip the driver on my delivery. Pet..." Read more

7 years ago

Janet S.

Janet S. star-alt star-alt star-alt star-alt star-alt

San Antonio, TX

"Used Reinder as part of a company move. Reindeer handled my cross country car relocation from Texas to Florida. Overall I had a very good experience from the time my relocation coordinator Mikie contacted me to the time my vehicle was picked up and delivered to it's final destination. The process was thoroughly explained and I received multiple touch points..." Read more

7 years ago

Christin S.

Christin S. star-alt star-alt star-alt star-alt star-alt

Jefferson, WI

"My husbands company set up and paid for the shipment of his truck. It was picked up in San Diego, California by the time that was given to us. We were keep informed of the status by Matt Milam who sent frequent emails. The driver, Roman did a great job keeping in touch about the delivery time and day. He delivered right at the time he told us. It was..." Read more

7 years ago