Reindeer Auto Reviews & Testimonials

3.8 (407)

Reviews: 407


5
63%
4
7%
3
1%
2
2%
1
27%

70% of customers would recommend Reindeer Auto

Deanna Broderick

Deanna Broderick star-alt star-alt star-alt star-alt star-alt

"I had a seamless experience with Reindeer moving my car from CA to MA. Robin kept me informed of my pick up and delivery at every step of the way. Both drivers (pickup and delivery) were kind, efficient, and took good care of my car."

3 years ago

Google review

Brandon M.

Brandon M. star-alt star-alt star-alt star-alt star-alt

Aliso Viejo, CA

"The driver showed up late at pickup and my car was damaged in shipment.  At the time my vehicle was delivered, the driver was rude and ignored my questions regarding the damage to my car.  The company denied my insurance claim providing generic responses with no details, despite the damage to my car occurring in the time my vehicle was transported (the damag..." Read more

3 years ago

Deanna B.

Deanna B. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"I had a seamless experience with Reindeer moving my car from CA to MA. Robin kept me informed of my pick up and delivery at every step of the way. Both drivers (pickup and delivery) were kind, efficient, and took good care of my car."

3 years ago

Deanna B.

Deanna B. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"I had a seamless experience with Reindeer moving my car from CA to MA. Robin kept me informed of my pick up and delivery at every step of the way. Both drivers (pickup and delivery) were kind, efficient, and took good care of my car."

3 years ago

Kal M.

Kal M. star-alt star-alt star-alt star-alt star-alt

East Bay, CA

"I've moved three vehicles over the years and this time I was extremely pleased.  Picked up and delivered on the dates as outlined in our contract.  Car was delivered in great condition, same as it was picked up.  I had a great experience and one which will be everlasting!   Not sure if this was the broker, driver, or transport company.  Overall great experie..." Read more

3 years ago

Raju M.

Raju M. star-alt star-alt star-alt star-alt star-alt

East Bay, CA

"I've moved three vehicles over the years and this time I was extremely pleased.  Picked up and delivered on the dates as outlined in our contract.  Car was delivered in great condition, same as it was picked up.  I had a great experience and one which will be everlasting!   Not sure if this was the broker, driver, or transport company.  Overall great experie..." Read more

3 years ago

Raju M. star-alt star-alt star-alt star-alt star-alt

East Bay, CA

"I've moved three vehicles over the years and this time I was extremely pleased. Picked up and delivered on the dates as outlined in our contract. Car was delivered in great condition, same as it was picked up. I had a great experience and one which will be everlasting! Not sure if this was the broker, driver, or transport company. Overall great experie..." Read more

3 years ago

Gigi S.

Gigi S. star-alt star-alt star-alt star-alt star-alt

SoMa, San Francisco, CA

"Anne was a great communicator, and made the whole experience easy and stress free.  She was friendly and updated me at every step.  The car arrived in perfect condition, and was delivered even earlier than I expected.  I thought the import into Mexico would take longer than it did - especially during COVID, which is still a big issue here.  I can't speak to..." Read more

4 years ago

Alex A.

Alex A. star-alt star-alt star-alt star-alt star-alt

NY, NY

"Terrible experience. Shipped two cars. A sedan and SUV. SUV was fine. My sedan was beaten up. The gas door broke and doesn't stay in place. My bumper was smashed into my headlight. And my oil pan was smashed in the undercarriage and now scraping when I drive. When I showed them the damage they tried to say it was "already there". I take care of my ca..." Read more

4 years ago

Alex A.

Alex A. star-alt star-alt star-alt star-alt star-alt

NY, NY

"Terrible experience. Shipped two cars. A sedan and SUV. SUV was fine. My sedan was beaten up. The gas door broke and doesn't stay in place. My bumper was smashed into my headlight. And my oil pan was smashed in the undercarriage and now scraping when I drive. When I showed them the damage they tried to say it was "already there". I take care of my ca..." Read more

4 years ago

Alex A.

Alex A. star-alt star-alt star-alt star-alt star-alt

NY, NY

"Terrible experience. Shipped two cars. A sedan and SUV. SUV was fine. My sedan was beaten up. The gas door broke and doesn't stay in place. My bumper was smashed into my headlight. And my oil pan was smashed in the undercarriage and now scraping when I drive. When I showed them the damage they tried to say it was "already there". I take care of my cars metic..." Read more

4 years ago

Kannen A.

Kannen A. star-alt star-alt star-alt star-alt star-alt

Downtown, Pismo Beach, CA

"Horrible experience in which my car was damaged and the driver who delivered it could not provide current insurance (I have pictures for proof). Do yourself a favor and just make the drive, the headaches are nowhere near worth it. I hope this review saves you from what I'm dealing with."

4 years ago

Kannen A.

Kannen A. star-alt star-alt star-alt star-alt star-alt

Downtown, Pismo Beach, CA

"Horrible experience in which my car was damaged and the driver who delivered it could not provide current insurance (I have pictures for proof). Do yourself a favor and just make the drive, the headaches are nowhere near worth it. I hope this review saves you from what I'm dealing with."

4 years ago

Isabella B.

Isabella B. star-alt star-alt star-alt star-alt star-alt

Bradenton, FL

"I would recommend reading all reviews before working with them. All is great when your car turns out ok. But if there are any issues they seem to always blame the owner. This is from experience as well as observing reviews. Looks like they pay Yelp for a pro account so they can hide things easier. Work with a driver directly instead. It helps the driver and..." Read more

4 years ago

Isabella B. star-alt star-alt star-alt star-alt star-alt

Bradenton, FL

"I would recommend reading all reviews before working with them. All is great when your car turns out ok. But if there are any issues they seem to always blame the owner. This is from experience as well as observing reviews. Looks like they pay Yelp for a pro account so they can hide things easier. Work with a driver directly instead. It helps the driver and..." Read more

4 years ago

Emily V. star-alt star-alt star-alt star-alt star-alt

Columbia, NJ

"My delivery was pushed back several times, but the car did arrive within the allotted time. The communication varied between good and radio silence, but in the end, I've got my car and it arrived in good condition. Temper your expectations and you'll be fine."

4 years ago

Dana H.

Dana H. star-alt star-alt star-alt star-alt star-alt

Chelmsford, MA

"Excellent service! Transported the Jeep Grand Cherokee from Boston to Tucson.... Vehicle was picked up as scheduled and delivered earlier than expected. Fantastic communication by Caleb and the driver, Pawl. Will be using them again for 2nd vehicle in June."

4 years ago

Siamac M.

Siamac M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Smooth process from start to finish. Excellent customer service, great communication throughout the entire move from west coast to central US.
Chris was great all throughout, same for Caleb and our driver, Robert, was equally great. Highly recommend!"

4 years ago

Siamac M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Smooth process from start to finish. Excellent customer service, great communication throughout the entire move from west coast to central US. Chris was great all throughout, same for Caleb and our driver, Robert, was equally great. Highly recommend!"

4 years ago

J H.

J H. star-alt star-alt star-alt star-alt star-alt

Manhattan Beach, CA

"I highly recommend Reindeer Auto.  I've shipped my vehicle with them 3 different times when moving cross country.  They've always been great to deal with."

4 years ago

J H. star-alt star-alt star-alt star-alt star-alt

Manhattan Beach, CA

"I highly recommend Reindeer Auto. I've shipped my vehicle with them 3 different times when moving cross country. They've always been great to deal with."

4 years ago

Neil H.

Neil H. star-alt star-alt star-alt star-alt star-alt

Houston, TX

"Reindeer collected the car in perfect condition, and delivered with the fender misaligned - all documented on paper and with photos at pick-up and delivery; they denied our claim because they could not find evidence of negligence or misalignment on their part, but could not explain how the fender got misaligned... use at your own peril..."

4 years ago

Neil H. star-alt star-alt star-alt star-alt star-alt

Houston, TX

"Reindeer collected the car in perfect condition, and delivered with the fender misaligned - all documented on paper and with photos at pick-up and delivery; they denied our claim because they could not find evidence of negligence or misalignment on their part, but could not explain how the fender got misaligned... use at your own peril..."

4 years ago

Koel B.

Koel B. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"Do NOT recommend!! They damaged my car and customer service was the worst.

They made two dents in car and refused to admit it despite the fact that the delivery inspection report clearly showed the damage that was not present on the pickup report.

It cost me a bunch out of pocket."

4 years ago

Dylan G.

Dylan G. star-alt star-alt star-alt star-alt star-alt

Malibu, CA

"I had heard horror stories about paying and not geting your car. Or it takes forever we'll not here I was told bye a friend to use them and it couldn't have gone any better. Great communication ask for Caleb he got back to me right away about anything I needed. I payed as soon as I got my car and saw it was in great shape. Got to my location across country s..." Read more

4 years ago