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904 reviews
5/5 average rating
John Adkins
Joe Hoffman
"I thought SBS would be like herding cats. It was controlled chaos. The line went smoothly and was a very pleasant experience. The only thing missing was zebra cakes! I will definitely be a repeat customer. GREAT DEALS AND GREAT SERVICE!"
a year ago
Google review
Wes Hendry
"Great deal on the banjo and very good folks to deal with, thanks."
a year ago
Google review
Kenson Ashton
"The only reason I go to Springfield"
a year ago
Google review
Bill Baunach
"Great sale! Thank you"
a year ago
Google review
Devin Blake
"The Acoustic Shoppe staff are always friendly and very helpful with any questions! They are my go to music store, thanks Chapmans!"
a year ago
Google review
Christopher Howard
"Great family owned music store! I have ordered several things from them online and have always had excellent service and stellar communication. I have a practice stool branded with their logo as well as an Eastman guitar, with a recently ordered Atkin on the way. Always a pleasure to do business with them!"
a year ago
Google review
Alex Sams
"Fantastic Brick and Mortar / Mom & Pop style store. -- Congrats on 10 years in the business. Always a pleasure to support Small Businesses. Especially when they support musicians by hosting Small Business Saturday Sales with fantastic deals. -- Here is to another 10+ years in the business. Thanks Jason, John, & Jeremy Chapman and everyone else at the store!"
a year ago
Google review
Jay Morgan
"Simply, the best!"
a year ago
Google review
Claudia Stack
"Love this shop. Great instruments and wonderful service. This is my second purchase and always extremely satisfied. Love all the youtube videos too."
a year ago
Google review
xrayrobert
"This shops on line experience was great. Easy to navigate. Sure wish I was ready to purchase that MD 315 Mandolin cause that was a great price. Great experience great sale."
a year ago
Google review
Dave Balistriere
"Jeremy was very busy with the sale,he took all the I needed to answer my questions and get my order...this is the first time I've bought from the acoustic shoppe but it'll be my go to from now on...to me service is much more important than price..."
a year ago
Google review
Dalton Shaffer
"Great shop! Great customer service! And great guitars!"
a year ago
Google review
Gary Spivak
"I love Acoustic Shoppe and first met them on YouTube. The Guys are knowledgeable, informative and it's a fun to see their show. So I decided to make a purchase from the store. Experience was perfect. Fast service, good prices and a good feeling after we completed a sale. They have a good energy. Recommended."
a year ago
Google review
Don Reynolds
"The Acoustic Shoppe has a great team and are always so professional. When it comes to instruments, they are the best small business…period!"
a year ago
Google review
Deanne Harris
"The Acoustic Shoppe crew is incredible! Beautiful store, great prices, and love their YouTube channel!!"
a year ago
Google review
j- book
"Really nice instrument that was nicely set up with new strings. They were kind enough to call to ask my preference. Excellent packaging and arrived within promised dates. I would purchase here again."
a year ago
Google review
Western Cascade
"Purchased a beautiful Mandolin for one of our band members. They put new strings on checked the details of its condition well etc. and delivered it in a very timely way. Very prompt and professional people. Thank you, Justin."
a year ago
Google review
Jacob Breig
"Very friendly amd informative"
a year ago
Google review
Aaron Herman
"I’m a new mando player and needed assistance picking out a good starter instrument, but I’m not near the store. Cody took the time to play a number of mandos for me over the phone and gave me great insight into the tone and playability of each, ultimately helping me pick out the best one for my purposes. I can’t say enough how great it is to have a shop th..." Read more
a year ago
Google review
Charls Lindbergh
"Chapman's is kind of tucked away off of Glenstone ave. It's the best acoustic instrument store in Springfield. Haven't seen it's equal bc it doesn't exist."
a year ago
Google review
Samuel Fugarino
"If you are buying an acoustic instrument or accessory, I don’t know why you would shop anywhere else."
a year ago
Google review
Stanley Souder
"What an awesome experience shopping at the Acoustic Shoppe! The folks go above and beyond. Great communication and quick shipment. A pleasure to do business with."
a year ago
Google review
Dylan Barber
"Everyone was very friendly and honest. I was definitely comfortable in my experience."
a year ago
Google review
Kenneth Elliott
"The acoustic shoppe is a great place to buy instruments and accessories for your acoustic musical instruments. The management is excellent at service as well as at working one on one with its customers. A great resource for sure. Plus Jeremy is a fantastic guitar and mandolin player..keep up the good work"
a year ago
Google review
"Love TAS Great People Great Products Great Service."
a year ago