Google 
986 reviews
5/5 average rating
Stan Daubin
Gary Hodge
"They were very helpful in picking out a guitar to replace the one I had which was needing a neck reset that would have cost more than it was worth. The new guitar is a Guild and is very comfortable to note. Very great experience and I will definitely be going there again for any help I need in the future."
a year ago
Google review
Donald Taylor
"Very knowledgeable and friendly staff. Super helpful and first class instruments. This is the place to go for acoustic instruments."
a year ago
Google review
Patrick Faga
"Excellent website & customer attention."
a year ago
Google review
Michael McLain
"A personal thank you written by hand is more than I expected. Packaging was first class, and my Elliot capo arrived on time and in perfect condition."
a year ago
Google review
Steven Mooney
"The Acoustic Shoppe is the best Music Store I have ever done business with. I seen a instrument they showed on their new guitar Thursday show and called about it the next day. I made an appointment and was met at the door by Cory and Tyler they had my guitar set up and ready. Very professional salesmen they went over every detail of the instrument I wanted...." Read more
a year ago
Google review
Robert Long
"Wonderful!! I purchased an Eastman MD315-F mandolin and love it!! Corey was very professional and nice.. *I ordered over the phone and it was a smooth experience.. Yes, on to the mandolin.. Wow! Full rich tonal range. Beautiful finish. Flawless. I wasn’t sure about the radiused fretboard but will never doubt that again. (Have a couple flat fretboard mandolin..." Read more
a year ago
Google review
vintagestarwarsfan
"Great shop! Great selection! Knowledgeable staff!"
a year ago
Google review
Pam Doak
"Great folks to shop with they have good inventory with nice variety and the staff are first rate. I would recommend in a heart beat , wait I just did! Thanks for the service."
a year ago
Google review
Rob Campbell
"The Acoustic Shoppe is top of the game in the acoustic gear business! I've ordered mandolin accessories several times from them, and I'm never disappointed with the value service, very prompt order fulfillment and speedy shipping!"
a year ago
Google review
West Coast Rey
"The folks here are just true to their word when describing these guitars online. I'm in California so I cannot just walk into the Acoustic shoppe and check guitars out, but they have earned my trust and confidence. When they say, these are phenomenal buys and deals, they are. When they say, these guitars will sell fast and be gone soon, they will. They are..." Read more
a year ago
Google review
Christopher Keough
"Love the personal touch they give to every purchase, no matter the size. They make you feel like part of the family. I have purchased three excellent instruments and many parts, strings, etc. from TAS. I’m sure I’ll purchase a lot more in the future as well. Staff is awesome! Chapmans are awesome! YouTube channel is awesome!"
a year ago
Google review
Tobias Gibson
"One of the few great online Eastman retailers out there. They sent me a guitar with a perfect setup and it was shipped the day after I ordered it. I Highly recommend this place."
a year ago
Google review
Julian Davis
"I’ve been several times and the chapmans always have the cool new gear you want on the internet. Thanks y’all!"
a year ago
Google review
Michael Guzman
"One of my favorite guitar stores and probably the best for online orders. They will do online Zoom chats to demonstrate any guitars you are interested in. For Eastman and Atkin guitars, they are tops. I bought my Eastman E4000 from them last year. The store stocks a majority of the items I’m looking for, including Bluechip picks. As a bonus, they have a ve..." Read more
a year ago
Google review
Eli Kacprowicz
"Staff was very nice and knowledgeable!"
a year ago
Google review
Patrick Blakeslee
"I bought a Eastman e20d-mr-tc with Madagascar rosewood from the acoustic shoppe and everyone treated me really great. I put a down payment to secure a spot since I knew there was going to be a limited run. Corey would check in with me when my spot came up and was sent pictures of the two that came in so that I could choose for myself. I was waiting on a payc..." Read more
a year ago
Google review
Jon Morrison
"They always ship quickly"
a year ago
Google review
sean kerlin
"Ordered a tone guard for my mandolin from these kind folks because I wanted to support a local shop. They shipped my order quickly in a well packed box and included a nice thank you note, a sticker, some picks and a gift card! Next time I'm down in Springfield I'm stopping in to thank you personally. Highly recommend the acoustic shoppe."
a year ago
Google review
Bird Mullen
"I bought a banjo from the Acoustic Shoppe online and it was an amazing experience. They were very great at communicating and even put new strings on the instrument without an extra charge! I've been going through a really tough time and the kindness that these guys have shown has meant a lot to me."
a year ago
Google review
Palolan (Katabtic)
"Excellent service!!! Product arrived fast and in perfect condition! Best prices I could find! Will be shopping there again!"
a year ago
Google review
Greg JK
"Great People and a Great Place to by a Mandolin!!!!!"
a year ago
Google review
Markuson
"Fantastic service, follow-through and amazing help is finding a product I’ve searched for but had not found. Went above and beyond with phone calls and connections to find a great solution. I’m 2000 miles away, and never been there before, but that didn’t matter. Highly recommend The Acoustic Shoppe. Thank you!"
a year ago
Google review
Steve Carper
"Super fast and friendly customer service for online orders. I can’t wait to visit the shop in person some day!"
a year ago
Google review
Kevin Clinton
"I needed some work done on my 12 string and they were able to get it done. Very reasonable pricing and fast."
a year ago
Google review
"The sales rep provided prompt and thorough service and was a pleasure to work with. Will definitely use for future purchases."
a year ago