The Acoustic Shoppe Reviews & Testimonials

5 (986)

Google Reviews: 986


5
99%
4
1%
3
0%
2
0%
1
0%

100% of Google users would recommend The Acoustic Shoppe

  986 reviews
  5/5 average rating

david hillenburg

david hillenburg star-alt star-alt star-alt star-alt star-alt

"Great music store..They sell high quality instruments, and the personnel are very knowledgeable about the instruments and the specifics of each one."

2 years ago

Google review

Andrew Childress

Andrew Childress star-alt star-alt star-alt star-alt star-alt

"Outstanding customer service. I live in Virginia and was a little nervous about buying a guitar without playing it. I called the shop and felt very comfortable going forward with the purchase after speaking with the sales associate. Highly recommend going with the Acoustic Shoppe for your next guitar or mandolin purchase."

2 years ago

Google review

Talmage Spackman

Talmage Spackman star-alt star-alt star-alt star-alt star-alt

"Great shop, shipped quickly"

2 years ago

Google review

Charlie Hite

Charlie Hite star-alt star-alt star-alt star-alt star-alt

"Great store and even better service. Bought my second guitar from the fine folks here today via Reverb. Within minutes they were ringing the telly to discuss set up and the guitar shipped out very shortly after that. Dont waste your hard earned money elsewhere, just buy from the Chapman family at The Acoustic Shoppe. You will not regret it."

2 years ago

Google review

f5mando

f5mando star-alt star-alt star-alt star-alt star-alt

"This is a wonderland for mandolin and guitar pickers. There’s a wonderful friendly atmosphere, and the whole family of staff seem to be enjoying life and work. They make one feel like we should be part of it with them! Very knowledgeable professional musician family owned and run, with a sense of fun that is palpable via their YouTube channel. If I could onl..." Read more

2 years ago

Google review

Jim M

Jim M star-alt star-alt star-alt star-alt star-alt

"Staff was extremely knowledgeable and gracious in sharing it."

2 years ago

Google review

Joel Hill

Joel Hill star-alt star-alt star-alt star-alt star-alt

"Excellent service and super friendly folks."

2 years ago

Google review

Phil Kinzer

Phil Kinzer star-alt star-alt star-alt star-alt star-alt

"Great product details and video demos on YouTube. Super fast shipping and awesome customer service. Best music shop I’ve purchased from. A+++"

2 years ago

Google review

K W

K W star-alt star-alt star-alt star-alt star-alt

"World-class in every way; would happily do business with the Chapmans again."

2 years ago

Google review

Eric Lenz

Eric Lenz star-alt star-alt star-alt star-alt star-alt

"Great people. Always helpful and knowledgeable of their goods. It's great having a store like this here! Thanks"

2 years ago

Google review

Corey Kirkland

Corey Kirkland star-alt star-alt star-alt star-alt star-alt

"This is my favorite store. I love it here."

2 years ago

Google review

Marty Allen

Marty Allen star-alt star-alt star-alt star-alt star-alt

"Friendly, helpful staff. Wide array of acoustic instruments, strings, and accessories. Straight up baller little shop"

2 years ago

Google review

Bob Knott

Bob Knott star-alt star-alt star-alt star-alt star-alt

"Great people, great service, great products."

2 years ago

Google review

K Evans

K Evans star-alt star-alt star-alt star-alt star-alt

"Great instruments, friendly folks. I always stop in, when I am in Springfield."

2 years ago

Google review

Ben Brown

Ben Brown star-alt star-alt star-alt star-alt star-alt

"Nice folks! Helped me put my guitar back together. Prices reasonable."

2 years ago

Google review

Justin Nelson

Justin Nelson star-alt star-alt star-alt star-alt star-alt

"The service and communication was amazing. I really feel like I've established a relationship with the Acoustic Shoppe."

2 years ago

Google review

Anthony Ruda

Anthony Ruda star-alt star-alt star-alt star-alt star-alt

"I was very much impressed with the professionalism and courtesy I received from the Acoustic Shoppe."

2 years ago

Google review

Jason Ingram

Jason Ingram star-alt star-alt star-alt star-alt star-alt

"I ordered a Blue Chip flat pick, some mandolin strings, and a couple stickers. Everything arrived quickly and even had a handwritten thank you note with some ship picks. Very nice touch! Plus, these folks put out a bunch of fun YouTube content. I highly recommend it."

2 years ago

Google review

Michael Wilson

Michael Wilson star-alt star-alt star-alt star-alt star-alt

"This was my first experience with the Guitar Shoppe and it won’t be the last!! Customer service is perfect! My guitar arrived when it was supposed to, in excellent condition with a nice greeting card and a few extra’s. Tyler helped me with my decision and managed my order perfectly."

2 years ago

Google review

steven johnston

steven johnston star-alt star-alt star-alt star-alt star-alt

"I placed an order for a capo early in the morning and by lunch I got a notification that it had shipped. Thank you ."

2 years ago

Google review

Nate Fredrick

Nate Fredrick star-alt star-alt star-alt star-alt star-alt

"Fantastic staff . Knowledgable and caring."

2 years ago

Google review

Mark Henson

Mark Henson star-alt star-alt star-alt star-alt star-alt

"Awesome exp @ Acoustic Shoppe...called, picked the reps brain whom was on point eased my mind about my Eastman guitar (Ac122-2ce BK)..impressed they would not ship on weekends due to sitting time...arrived promptly and it was inspected by staff..the guitar is so damn nice, worth every penny/plays above its price point...Thank-you so much Acoustic Shoppe..o b..." Read more

2 years ago

Google review

JJ Nipper

JJ Nipper star-alt star-alt star-alt star-alt star-alt

"I ordered a Eastman 305 mandolin online from The Acoustic Shoppe online store. They called me the next day to make sure I was getting exactly what I wanted. The service was excellent. The mandolin was strung and setup at the store. And then sent quickly but with care. Now I am playing my first mandolin. It sounds great and is truly a wonderful experience."

2 years ago

Google review

Mary Meldrum

Mary Meldrum star-alt star-alt star-alt star-alt star-alt

"I live in Michigan and I wish this store was just down the block. It's the kind of place a musician or aspiring musician would love to spend their time (and money). That said, I'm very glad to be able to communicate with the staff and purchase online. This is my second instrument purchase and I'll be back again I'm sure."

2 years ago

Google review

JOSH GILBERT

JOSH GILBERT star-alt star-alt star-alt star-alt star-alt

"For many years I’ve been coming to the Acoustic Shoppe.. great instruments and supplies. Staff is #1. One complaint…. Nah… no complaints here!"

2 years ago

Google review