Google 
986 reviews
5/5 average rating
Jacob Breig
Aaron Herman
"I’m a new mando player and needed assistance picking out a good starter instrument, but I’m not near the store. Cody took the time to play a number of mandos for me over the phone and gave me great insight into the tone and playability of each, ultimately helping me pick out the best one for my purposes. I can’t say enough how great it is to have a shop th..." Read more
a year ago
Google review
Charls Lindbergh
"Chapman's is kind of tucked away off of Glenstone ave. It's the best acoustic instrument store in Springfield. Haven't seen it's equal bc it doesn't exist."
a year ago
Google review
Samuel Fugarino
"If you are buying an acoustic instrument or accessory, I don’t know why you would shop anywhere else."
a year ago
Google review
Stanley Souder
"What an awesome experience shopping at the Acoustic Shoppe! The folks go above and beyond. Great communication and quick shipment. A pleasure to do business with."
a year ago
Google review
Dylan Barber
"Everyone was very friendly and honest. I was definitely comfortable in my experience."
a year ago
Google review
Kenneth Elliott
"The acoustic shoppe is a great place to buy instruments and accessories for your acoustic musical instruments. The management is excellent at service as well as at working one on one with its customers. A great resource for sure. Plus Jeremy is a fantastic guitar and mandolin player..keep up the good work"
a year ago
Google review
Donita H
"The guys at The Acoustic Shoppe were so helpful and gave me all the information I needed when I went in to buy my first guitar. I would definitely recommend them!"
a year ago
Google review
Dwayne Franklin
"I watch these guys on YouTube regularly. Very informative and entertaining. Jeremy knows mandolins and was a great help video chatting with a demo of the mandolin we finally purchased. I say finally because we struggled choosing the right color. His and John’s advice on which one sounded best helped us pull the trigger. If you want to make an acoustic purcha..." Read more
a year ago
Google review
Sis Broyles
"Austin was extremely helpful as he answered all my questions and advice I asked for. He went above and beyond expectations. He installed new strings in a timely fashion, cleaned up and polished my guitar neck. I’m definitely sold on his service and The Acoustic Shoppe!"
a year ago
Google review
Terry Fletcher
"I love the way my banjo plays after you guys worked on it. I will highly recommend your store to all my musician buddies. I'm sorry I didn't know about your store sooner."
a year ago
Google review
Sean Janney
"Very professional and knowledgeable!"
a year ago
Google review
Vincent Bryant
"I searched 7 states for a new mandolin the Chapman family went all out finding the right instrument then played a set on a live broadcast to demonstrate the instrument! Great service especially from Corey in sales"
a year ago
Google review
Mary Blasko
"This review is a little late in coming, but I wanted to make sure I hopped on and let everyone know that this is a great place to purchase your guitar from. About a month and a half ago, I took delivery of a used guitar from these folks and the experience was nothing short of lovely. The description of the guitar's condition was spot on, the setup was terrif..." Read more
a year ago
Google review
Ed Donelson
"Great shop to deal with if you are in need of a musical instrument, Tyler was very helpful and professional and I will be purchasing from them in the future"
a year ago
Google review
Jim Mextorf
"Great store, great service and very knowledgeable staff. My go-to acoustic store. They have very cool merch, and accessories, too."
a year ago
Google review
Eros Berglund
"Intimate personal experience with skilled professionals is how I'd describe the experience at the Acoustic Shoppe. An older acoustic guitar needed to be repaired, set up with new strings, and the neck straightened. Excellent handmade offerings, attention to detail, clear explanations, and fair prices all lead me to buying a new guitar while I was there in ad..." Read more
a year ago
Google review
Larry Lewis
"Great staff and service. Will definitely return for future purchases."
a year ago
Google review
Paul K
"The service was great. My order was shipped right away via USPS, arrived quickly and was exactly what I wanted."
a year ago
Google review
Kim
"I bought a guitar for my husband here. I'm very happy with the service and selection. We wanted to buy from a small business and I'm glad we did! My husband loves the guitar, too. We'll definitely do business with them again."
a year ago
Google review
Anthony Williams
"The employees know a lot about the instruments that they sell, and are very helpful, and very nice."
a year ago
Google review
J.Keith McClelland
"Tyler, thank you for handling my purchase over the phone. The buying experience went without a hitch. The guitar was packed very securely and came set up and ready to play! I will not hesitate to refer you and The Acoustic Shoppe to others! Keith"
a year ago
Google review
Benton Rynestad
"I just got a beautiful Eastman mandolin from the Acoustic Shoppe and Austin was the Best customer service representative ever! What a Great Company and service is exceptional 👍"
a year ago
Google review
mel eliason
"It was great working with Liz. She and the shop understand the needs of acoustic players."
a year ago
Google review
Darrell Burgess
"It’s a great shop and they have special items you can’t just find anywhere , great people to deal with 😊 I received my Elliot capo yesterday and it’s absolutely great ! The Acoustic Shoppe is not just another music store but it’s musicians helping musicians , I really appreciate the Chapman’s for all they do . Check them out on YouTube , great comparisons t..." Read more
a year ago
Google review
"Very friendly amd informative"
a year ago