Urban Steam American Bistro Reviews & Testimonials

4.1 (1,467)

Reviews: 1,467


5
59%
4
19%
3
8%
2
5%
1
9%

78% of customers would recommend Urban Steam American Bistro

B.G. D.

B.G. D. star-alt star-alt star-alt star-alt star-alt

Dallas, TX

"Best "American" style gourmet breakfast in town! Also, some of the best coffee in town too. The Sunrise (or possibly Sunshine?) burrito is amazing with the green chile."

a year ago

Kathryn P.

Kathryn P. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"Skip this place! Decent food but ridiculously small portions for BIG money. Didn't realize til after I'd left town that I got changed for an extra latte and a vegan waffle I didn't order. Plus a $5.49 "service fee."  $80 for 3 people in the end. Also, their host (the owner) is not very friendly."

a year ago

Sal O.

Sal O. star-alt star-alt star-alt star-alt star-alt

Indianapolis, IN

"The food was fine, nothing I could not make at home. The service was just ok. What SHOCKED me was the final bill for 3 people! There was an added "service" fee,$5.49 on top of the tip that was supposed to be left. The final bill for 3 meals, 1 latte (charged me for 2, my bad I did not catch it) a tiny waffle SQUARE instead of bread, which was an upcharge,..." Read more

a year ago

Kathryn P.

Kathryn P. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"Skip this place! Decent food but ridiculously small portions for BIG money. Didn't realize til after I'd left town that I got changed for an extra latte and a vegan waffle I didn't order. Plus a $5.49 "service fee." $80 for 3 people in the end. Also, their host (the owner) is not very friendly."

a year ago

Sal O.

Sal O. star-alt star-alt star-alt star-alt star-alt

Indianapolis, IN

"The food was fine, nothing I could not make at home. The service was just ok. What SHOCKED me was the final bill for 3 people! There was an added "service" fee,$5.49 on top of the tip that was supposed to be left. The final bill for 3 meals, 1 latte (charged me for 2, my bad I did not catch it) a tiny waffle SQUARE instead of bread, which was an upcharge,..." Read more

a year ago

Abby T.

Abby T. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"One of my favorite brunch places in town! This is a must try, the food and drinks are beyond words. I'm not a coffee drinker, so I always go for a smoothie, they are so sweet and rich. Both me and mom decided to get the boss bowl due to the food combinations, and their potatoes are unmatched. It is alot of food too, we both had leftovers! Be sure to make a r..." Read more

a year ago

Abby T.

Abby T. star-alt star-alt star-alt star-alt star-alt

Denver, CO

"One of my favorite brunch places in town! This is a must try, the food and drinks are beyond words. I'm not a coffee drinker, so I always go for a smoothie, they are so sweet and rich. Both me and mom decided to get the boss bowl due to the food combinations, and their potatoes are unmatched. It is alot of food too, we both had leftovers! Be sure to make a r..." Read more

a year ago

Bill S. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"we've been coming here for the last several years but today, for some reason the service was off. It took an hour to get our food and the food wasn't that great today. I wonder if they're having trouble with retaining staff like so many restaurants are. But will come back again and try again."

a year ago

Caitlin M. star-alt star-alt star-alt star-alt star-alt

Loveland, CO

"The gluten free waffle was really good and had a mochi cake texture. The bacon and potato hash also were really flavorful."

a year ago

Caitlin M. star-alt star-alt star-alt star-alt star-alt

Loveland, CO

"The gluten free waffle was really good and had a mochi cake texture. The bacon and potato hash also were really flavorful."

a year ago

Bill S. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"we've been coming here for the last several years but today, for some reason the service was off. It took an hour to get our food and the food wasn't that great today. I wonder if they're having trouble with retaining staff like so many restaurants are. But will come back again and try again."

a year ago

Fernando G.

Fernando G. star-alt star-alt star-alt star-alt star-alt

San Antonio, TX

"Fantastic service!!!     I forgot their name, they wore glasses behind the bar but had an amazing personality that we all loved the good was good as well and I had a good time for it being lunch!"

a year ago

Fernando G.

Fernando G. star-alt star-alt star-alt star-alt star-alt

San Antonio, TX

"Fantastic service!!! I forgot their name, they wore glasses behind the bar but had an amazing personality that we all loved the good was good as well and I had a good time for it being lunch!"

a year ago

Kang Y.

Kang Y. star-alt star-alt star-alt star-alt star-alt

West Covina, CA

"I've given this place several tries because of the raving reviews of the establishment and the ambience of the place is fun, but every time we've gone the food is subpar and the customer service is horrible. The first visit was with a group of 6. My nephew (3) ordered a kid's hot chocolate and it came out PIPING HOT. I also burned myself when testing..." Read more

a year ago

Kang Y.

Kang Y. star-alt star-alt star-alt star-alt star-alt

West Covina, CA

"I've given this place several tries because of the raving reviews of the establishment and the ambience of the place is fun, but every time we've gone the food is subpar and the customer service is horrible. The first visit was with a group of 6. My nephew (3) ordered a kid's hot chocolate and it came out PIPING HOT. I also burned myself when testing his h..." Read more

a year ago

Erin M.

Erin M. star-alt star-alt star-alt star-alt star-alt

Battle Creek, MI

"The grilled cheese is amazing with the fig jam.  Great service. Will be going back to try their breakfast too, it looked really good too."

a year ago

Erin M. star-alt star-alt star-alt star-alt star-alt

Battle Creek, MI

"The grilled cheese is amazing with the fig jam. Great service. Will be going back to try their breakfast too, it looked really good too."

a year ago

Dustin L.

Dustin L. star-alt star-alt star-alt star-alt star-alt

Coppell, TX

"Excellent chicken sliders and fries! Friendly and fast service, this kind of place needs to get all 5 stars"

a year ago

Dustin L. star-alt star-alt star-alt star-alt star-alt

Coppell, TX

"Excellent chicken sliders and fries! Friendly and fast service, this kind of place needs to get all 5 stars"

a year ago

R3Al 2.

R3Al 2. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"The food is hot, delicious and prepared to order.  The drinks are crafted not just thrown together.  Another great spot for a date.  Service is a little on the slower side but if you're talking away with good company that's just part of the experience."

a year ago

R3Al 2.

R3Al 2. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"The food is hot, delicious and prepared to order. The drinks are crafted not just thrown together. Another great spot for a date. Service is a little on the slower side but if you're talking away with good company that's just part of the experience."

a year ago

Lien L.

Lien L. star-alt star-alt star-alt star-alt star-alt

Aurora, CO

"Google KELLY BUBACH, the owner of this restaurant.

He has a history of violence, aggression, sexual assault, alcohol abuse, the list goes on.

The owner was rude and has terrible customer service. Don't waste your time here."

a year ago

Lien L.

Lien L. star-alt star-alt star-alt star-alt star-alt

Aurora, CO

"Google Kelly Bubach, the owner of this restaurant before even wasting your time and money. He is extremely rude and has no customer service skills. I made a call and from the beginning he was rude - hung up and what not. We decided to go eat there anyways (our mistake), and he continued to be rude and hostile towards my party. We ended up lea..." Read more

a year ago

Azelia P.

Azelia P. star-alt star-alt star-alt star-alt star-alt

Aurora, CO

"If you are a POC, DO NOT EAT AT THIS SPOT! The owner himself is incredibly rude. Never been treated with such disrespect by someone in the restaurant business. He was hostile from the minute we walked in. He could care less that we had small children with us, and continued to berate us in front of them for no reason. He sat us on one side of the restaurant t..." Read more

a year ago

Mae M.

Mae M. star-alt star-alt star-alt star-alt star-alt

Anchorage, AK

"Just called to try to make a reservation and the gentlemen informed me that "he's the decision maker" and they don't take groups over 4. Very rude and condescending."

a year ago