Urban Steam American Bistro Reviews & Testimonials

4.1 (1,467)

Reviews: 1,467


5
59%
4
19%
3
8%
2
5%
1
9%

78% of customers would recommend Urban Steam American Bistro

Evan S.

Evan S. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"The owner Kelley was extremely rude toward me (kind of nasty even), when I came in on a busy Saturday morning without a reservation. What a bummer. I used to really enjoy this place for years. Quality (of food & service) was going down hill as they've expanded, but I remained a loyal customer regardless because their coffee is delicious & I always en..." Read more

a year ago

Evan S.

Evan S. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"The owner Kelley was extremely rude toward me (kind of nasty even), when I came in on a busy Saturday morning without a reservation. What a bummer. I used to really enjoy this place for years. Quality (of food & service) was going down hill as they've expanded, but I remained a loyal customer regardless because their coffee is delicious & I always enjoyed in..." Read more

a year ago

Reina F.

Reina F. star-alt star-alt star-alt star-alt star-alt

Fort Worth, TX

"We came in on a Thursday, I came in the wrong door and waited to see that there was a sign in another room to seat yourself. Sat down the waitress greets us and brings us water. There was dirt in the water the waitress brings us another one. I stopped drinking water. I look at the menu and it's sticky and dirty and prices are high. I'm not never hungry so I..." Read more

a year ago

Reina F. star-alt star-alt star-alt star-alt star-alt

Fort Worth, TX

"We came in on a Thursday, I came in the wrong door and waited to see that there was a sign in another room to seat yourself. Sat down the waitress greets us and brings us water. There was dirt in the water the waitress brings us another one. And that one is also dirty. I stopped drinking water. I look at the menu and it's sticky and dirty and prices are high..." Read more

a year ago

jennifer f.

jennifer f. star-alt star-alt star-alt star-alt star-alt

San Ramon, CA

"Yummy fresh food. Kitchen and service was a little slow for not being busy at the time. But I would definitely go back. I got the lemon blue French toast. My kids inhaled their French toast and waffle."

2 years ago

jennifer f.

jennifer f. star-alt star-alt star-alt star-alt star-alt

San Ramon, CA

"Yummy fresh food. Kitchen and service was a little slow for not being busy at the time. But I would definitely go back. I got the lemon blue French toast. My kids inhaled their French toast and waffle."

2 years ago

Jason S.

Jason S. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"Way too long of a wait for food. We ordered our food and after an hour of waiting, we just left cash on the table for our coffee and left. While the restaurant was fairly busy we were seated right away so not like there was a crazy rush or anything. We kept being told our food was next for about 20 minutes before leaving. Saw other tables get their entrees b..." Read more

2 years ago

Jason S. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"Way too long of a wait for food. We ordered our food and after an hour of waiting, we just left cash on the table for our coffee and left. While the restaurant was fairly busy we were seated right away so not like there was a crazy rush or anything. We kept being told our food was next for about 20 minutes before leaving. Saw other tables get their entrees b..." Read more

2 years ago

Bobbi J.

Bobbi J. star-alt star-alt star-alt star-alt star-alt

Longmont, CO

"Great good & fun atmosphere - not fancy - a little more urban feel. Enjoy Sunday brunch!"

2 years ago

Bobbi J. star-alt star-alt star-alt star-alt star-alt

Longmont, CO

"Great good & fun atmosphere - not fancy - a little more urban feel. Enjoy Sunday brunch!"

2 years ago

Janelle M.

Janelle M. star-alt star-alt star-alt star-alt star-alt

New York, NY

"This is the 2nd time we've been here for breakfast. There was only one waitress & she was stretched pretty thin. It looked like the manager was helping clean table but it was hard to make eye contact to ask for anything, I needed a menu again & my husband ended up getting up & just grabbing it himself. We were sitting by the window with t..." Read more

2 years ago

Janelle M.

Janelle M. star-alt star-alt star-alt star-alt star-alt

Gunnison, CO

"This is the 2nd time we've been here for breakfast. There was only one waitress & she was stretched pretty thin. It looked like the manager was helping clean table but it was hard to make eye contact to ask for anything, I needed a menu again & my husband ended up getting up & just grabbing it himself. We were sitting by the window with the doors open & th..." Read more

2 years ago

Billy K.

Billy K. star-alt star-alt star-alt star-alt star-alt

Winchester, NV

"The food was amazing, the wait staff is fantastic, and just a great atmosphere and ambiance!"

2 years ago

Billy K. star-alt star-alt star-alt star-alt star-alt

Winchester, NV

"The food was amazing, the wait staff is fantastic, and just a great atmosphere and ambiance!"

2 years ago

Heather S.

Heather S. star-alt star-alt star-alt star-alt star-alt

Anaheim, CA

"Came here for lunch today. Ambiance was nice, server was nice, food had an issue but we were able to send it back and swap it out. Our server Savena was very friendly and didn't make us feel bad for sending food back to the kitchen. Definitely a nice little place. Could there be a few improvements? Sure. But they took care of us and the replacement food that..." Read more

2 years ago

Heather S.

Heather S. star-alt star-alt star-alt star-alt star-alt

Anaheim, CA

"Came here for lunch today. Ambiance was nice, server was nice, food had an issue but we were able to send it back and swap it out. Our server Savena was very friendly and didn't make us feel bad for sending food back to the kitchen. Definitely a nice little place. Could there be a few improvements? Sure. But they took care of us and the replacement food that..." Read more

2 years ago

Allen B. star-alt star-alt star-alt star-alt star-alt

CO, CO

"Wish I could go back and tell the owner what I thought of him in person. Was there on Mothers Day with my wife and daughter. It took every bit of constraint I have to hold myself back as I listened to a snarky waitress and then a disgruntled owner tell us how it is and howe lucky we were to e in their restaurant. I wanted to confront the owner about his extr..." Read more

2 years ago

Allen B. star-alt star-alt star-alt star-alt star-alt

CO, CO

"Wish I could go back and tell the owner what I thought of him in person. Was there on Mothers Day with my wife and daughter. It took every bit of constraint I have to hold myself back as I listened to a snarky waitress and then a disgruntled owner tell us how it is and howe lucky we were to e in their restaurant. I wanted to confront the owner about his extr..." Read more

2 years ago

Allison C.

Allison C. star-alt star-alt star-alt star-alt star-alt

Webster Groves, Saint Louis, MO

"Val was the absolute best! She was so kind and the prettiest! I'd def be back! She makes some amazing drinks and made me feel right at home on my birthday!"

2 years ago

Josie M.

Josie M. star-alt star-alt star-alt star-alt star-alt

St Charles, Saint Louis, MO

"Primo food. Brava service. Kick ASS ambiance. Get reservations for brunch, people, and GET HERE!"

2 years ago

Allison C.

Allison C. star-alt star-alt star-alt star-alt star-alt

Webster Groves, Saint Louis, MO

"Val was the absolute best! She was so kind and the prettiest! I'd def be back! She makes some amazing drinks and made me feel right at home on my birthday!"

2 years ago

Josie M.

Josie M. star-alt star-alt star-alt star-alt star-alt

St Charles, Saint Louis, MO

"Primo food. Brava service. Kick ASS ambiance. Get reservations for brunch, people, and GET HERE!"

2 years ago

Nancy D.

Nancy D. star-alt star-alt star-alt star-alt star-alt

CO, CO

"BEWARE if you have a service animal!  I would give a negative 5 star if possible!  My sister and I came in with my service dog after making reservations.  I was told there is no room for my service dog.  I saw several tables for 2 and several booths for 4 sitting empty.  I asked which table he was planning to seat us at (as my dog is trained to lay under the..." Read more

2 years ago

Nancy D.

Nancy D. star-alt star-alt star-alt star-alt star-alt

CO, CO

"BEWARE if you have a service animal! I would give a negative 5 star if possible! My sister and I came in with my service dog after making reservations. I was told there is no room for my service dog. I saw several tables for 2 and several booths for 4 sitting empty. I asked which table he was planning to seat us at (as my dog is trained to lay under the..." Read more

2 years ago

DLee G.

DLee G. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"The ginger beer was excellent. However the wait staff was not on their A game. My husband ordered cofffee. He requested cream and sugar, it never came. The wait was far too long for  what was served. Aussie pie was burnt, sweet potato mash up was overcooked/under seasoned and the balsamic reduction was bitter on the Avocado mash was bitter. The staff said th..." Read more

2 years ago