Yelp 
Google 
Catherine H.
Milpitas, CA
Catherine H.
Milpitas, CA
"So I got a reply ASAP from Steven after posting this.There some email problem on their side that somehow it goes to spam. He is very helpful on trying to fix the issue . He told me that the items that are damaged will be replace next week. I will post the pics of the item once I received it and give you the updates. My previous review below. We bought 4 it..." Read more
5 years ago
Lin P.
San Jose, CA
"If you're a picky shopper and want to be able to customize style, size, firmness, color, etc- then this is the place for you! We stumbled upon What A Room as we were shopping for our bathroom materials nearby. This is a small business so don't expect customer service to be fast and prompt since there are only a few people managing it. We purchased a..." Read more
5 years ago
Lin P.
San Jose, CA
"If you're a picky shopper and want to be able to customize style, size, firmness, color, etc- then this is the place for you! We stumbled upon What A Room as we were shopping for our bathroom materials nearby. This is a small business so don't expect customer service to be fast and prompt since there are only a few people managing it. We purchased a 3 seat..." Read more
5 years ago
Jay Jaug
"Clean and well laid out. Sales people are friendly."
5 years ago
Google review
Tarun S Sandhu
"I have had a good experience with whataroom. I ordered a couch and inadvertently got the wrong cushion. steven was helpful enough to get the cushion replaced."
6 years ago
Google review
Tarun S.
San Jose, CA
"I have had a good experience with whataroom. I ordered a couch and inadvertently got the wrong cushion. steven was helpful enough to get the cushion replaced."
6 years ago
SN L
"Nice"
6 years ago
Google review
Du
"Small, clean & organize show room. Good service."
6 years ago
Google review
Harish Iyer
"Good place for customization of sofa and quality of product is good. Customer service could be better though but the product sells so I guess there is only so much one should expect"
6 years ago
Google review
Alexandra G.
San Jose, CA
"Based on the excellent Yelp reviews, we decided to try this place out on a whim when Living Spaces didn't have anything, and we were pleasantly surprised by What a Room! We were able to customize our couch and love seat, and the gentleman who helped us made it really easy to understand out options. My only complaint is that we were quoted for a deliv..." Read more
7 years ago
Alexandra G.
San Jose, CA
"Based on the excellent Yelp reviews, we decided to try this place out on a whim when Living Spaces didn't have anything, and we were pleasantly surprised by What a Room! We were able to customize our couch and love seat, and the gentleman who helped us made it really easy to understand out options. My only complaint is that we were quoted for a delivery da..." Read more
7 years ago
j met
"I like the idea of this place. They have enough of a selection and if you want a couch you can pick a fabric and they will make it to your dimensions and style in about two weeks. Prices include delivery and the pieces we selected are made in California. We found what we wanted quickly and got it ordered. There was some drama with the after order service..." Read more
7 years ago
Google review
Jason M.
Pleasanton, CA
"I like the idea of this place. They have enough of a selection and if you want a couch you can pick a fabric and they will make it to your dimensions and style in about two weeks. Prices include delivery and the pieces we selected are made in California. We found what we wanted quickly and got it ordered. There was some drama with the after order service..." Read more
7 years ago
Vivek Katarya
"What a lovely place selling furniture to suit one's pocket. The presentation was great, and the staff was very helpful. A majority of the item we were looking for were not on the display and it took a fair amount of time for the staff to find us the prices of those. Apart from that, it was pretty good experience, albeit not the cheapest option in the South B..." Read more
8 years ago
Google review
Ishika B.
San Jose, CA
"The staff is rude. I bought a sofa from them but they did not give us the pillows. After calling and visiting them many time they made pillows which were huge for my sofa. They themselves agreed that the size is not appropriate. After calling and visiting them again many times I still haven't received my pillows. Also, they don't care about the customer. I w..." Read more
8 years ago
Pink M.
San Jose, CA
"Original " I went to the shop early December in 2015 and we ordered a customized sofa along with extra pillows. While we were ordering it, the owner was really nice and friendly. So we immediately ordered everything. And after they delivered the sofa, we realized the customized part was not there, it was the original sofa we saw in the store. So basically, t..." Read more
8 years ago
Monica W.
San Francisco, CA
"I really wanted to love this place. Initially, I had a pretty good experience when ordering my custom couch, it was pretty seamless. However, after I placed the order, everything went downhill from there. I never had any follow up from the store and always had to reach out to them regarding the delivery schedule. The salesperson always seemed to be in a hurr..." Read more
9 years ago
C S.
San Jose, CA
"I echo Amanda's comments below. I am a bag of mixed feelings at this point. My husband & I received our custom sofa a little over a week ago and though the fabric quality and frame seem solid, it isn't as we had designed it. We summarized all the issues for the manager on the phone + text and have been in contact ever since regarding our options. He's be..." Read more
9 years ago
Amanda M.
San Diego, CA
"What A Weird Experience! This experience started so strong and positive, but gradually degraded to where I am now: very confused. When we visited What A Room! last weekend looking for a couch, we had a lovely experience. The salespeople helped us design a custom couch and were very polite and professional.They even offered us free delivery! When (what I can..." Read more
9 years ago
Benny H.
San Jose, CA
"This is a bit of a different type of furniture store. Their showroom is really small, but this location is more about customizing your furniture to your exact needs. So you probably won't come here looking for something and walk away with exactly what you're looking for that very same day. It might be a few weeks later that you actually have what you need. ..." Read more
9 years ago
Benny H.
San Jose, CA
"This is a bit of a different type of furniture store. Their showroom is really small, but this location is more about customizing your furniture to your exact needs. So you probably won't come here looking for something and walk away with exactly what you're looking for that very same day. It might be a few weeks later that you actually have what you need...." Read more
9 years ago
Kenji Y.
Cupertino, CA
"Simple small show room that shows you the bare essentials.
It seems like you choose the style and firmness and they can customize it the combination for you.
The worker tried to be helpful while he still assisted other customers."
10 years ago
Suzy O.
Van Nuys, CA
"They have some pretty descent furniture. Lots of modern designs and prices are prerry competetive. Staff were very helpful and mate our shopping experience a whole lot better. Got a beutiful coffee table and a bed stand for a very lower price. Will be back soon to buy a living room couch."
10 years ago
Devyani G.
Sunnyvale, CA
"This review is purely on the customer service I received. I visited what's a room and liked the idea that they can customize furniture for you. I wanted a custom built entertainment set and may be a study table. I call them to schedule an appointment. I get one on a Thursday at 5 PM. Thursday comes, I call them to confirm and they tell me that my appointmen..." Read more
11 years ago
"So I got a reply ASAP from Steven after posting this.There some email problem on their side that somehow it goes to spam. He is very helpful on trying to fix the issue . He told me that the items that are damaged will be replace next week. I will post the pics of the item once I received it and give you the updates. My previous review below.We bough..." Read more
5 years ago