What A Room Reviews & Testimonials

4.7 (819)

Reviews: 819


5
84%
4
8%
3
2%
2
2%
1
4%

92% of customers would recommend What A Room

  Showing 4 star reviews only  

Benny H.

Benny H. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"This is a bit of a different type of furniture store. Their showroom is really small, but this location is more about customizing your furniture to your exact needs. So you probably won't come here looking for something and walk away with exactly what you're looking for that very same day. It might be a few weeks later that you actually have what you need...." Read more

9 years ago

Kenji Y.

Kenji Y. star-alt star-alt star-alt star-alt star-alt

Cupertino, CA

"Simple small show room that shows you the bare essentials.

It seems like you choose the style and firmness and they can customize it the combination for you.

The worker tried to be helpful while he still assisted other customers."

10 years ago

Suzy O.

Suzy O. star-alt star-alt star-alt star-alt star-alt

Van Nuys, CA

"They have some pretty descent furniture. Lots of modern designs and prices are prerry competetive. Staff were very helpful and mate our shopping experience a whole lot better. Got a beutiful coffee table and a bed stand for a very lower price. Will be back soon to buy a living room couch."

11 years ago

Suzy O.

Suzy O. star-alt star-alt star-alt star-alt star-alt

Van Nuys, CA

"They have some pretty descent furniture. Lots of modern designs and prices are prerry competetive. Staff were very helpful and mate our shopping experience a whole lot better. Got a beutiful coffee table and a bed stand for a very lower price. Will be back soon to buy a living room couch."

11 years ago

Devyani G. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"This review is purely on the customer service I received. I visited what's a room and liked the idea that they can customize furniture for you. I wanted a custom built entertainment set and may be a study table. I call them to schedule an appointment. I get one on a Thursday at 5 PM. Thursday comes, I call them to confirm and they tell me that my appointmen..." Read more

11 years ago

Devyani G. star-alt star-alt star-alt star-alt star-alt

Sunnyvale, CA

"This review is purely on the customer service I received. I visited what's a room and liked the idea that they can customize furniture for you. I wanted a custom built entertainment set and may be a study table. I call them to schedule an appointment. I get one on a Thursday at 5 PM. Thursday comes, I call them to confirm and they tell me that my appointmen..." Read more

11 years ago

Jen S.

Jen S. star-alt star-alt star-alt star-alt star-alt

East Bay, CA

"Since moving back to CA from the east coast, we weren't able to fit our couch in our pods and had to give it away. It's been several years since owning a new couch so it was great to discover What a Room! We like to support independent businesses as much as we can. We settled on a style that the husband and I could agree on. With any of the couches, yo..." Read more

12 years ago

Jen S.

Jen S. star-alt star-alt star-alt star-alt star-alt

East Bay, CA

"Since moving back to CA from the east coast, we weren't able to fit our couch in our pods and had to give it away. It's been several years since owning a new couch so it was great to discover What a Room! We like to support independent businesses as much as we can. We settled on a style that the husband and I could agree on. With any of the couches, yo..." Read more

12 years ago

Jane W.

Jane W. star-alt star-alt star-alt star-alt star-alt

New Haven, CT

"My partner and I recently moved to California and sold our couch before moving across country! We checked out what a room and I immediately fell in love with one of their sectionals! We decided to shop around a bit but honestly I couldn't get it out of my head! So we went back purchased it and honestly I love love love it! It was an easy process ken and staf..." Read more

12 years ago

Jane W.

Jane W. star-alt star-alt star-alt star-alt star-alt

New Haven, CT

"My partner and I recently moved to California and sold our couch before moving across country! We checked out what a room and I immediately fell in love with one of their sectionals! We decided to shop around a bit but honestly I couldn't get it out of my head! So we went back purchased it and honestly I love love love it! It was an easy process ken and staf..." Read more

12 years ago

Denise L.

Denise L. star-alt star-alt star-alt star-alt star-alt

Santa Clara, CA

"Havent bought anything here yet, but stopped by today to look at a sectional. Their items on display are at super low prices, good quality and they deliver for only $40! Dan was helpful in answering our questions, and well definitely be buying stuff here soon!"

13 years ago

Denise L.

Denise L. star-alt star-alt star-alt star-alt star-alt

Santa Clara, CA

"Havent bought anything here yet, but stopped by today to look at a sectional. Their items on display are at super low prices, good quality and they deliver for only $40! Dan was helpful in answering our questions, and well definitely be buying stuff here soon!"

13 years ago

Mel D.

Mel D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Ken was great!! I love my new couches!! Not exactly what I ordered to the T, but damn close & I am not complaining about that.. I was missing 2 of the 4 pillows, but he was very helpful and ordered them again and will call me when they are ready. The place is nice and seem to be good quality!"

13 years ago

Mel D.

Mel D. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Ken was great!! I love my new couches!! Not exactly what I ordered to the T, but damn close & I am not complaining about that.. I was missing 2 of the 4 pillows, but he was very helpful and ordered them again and will call me when they are ready. The place is nice and seem to be good quality!"

13 years ago

Byron C.

Byron C. star-alt star-alt star-alt star-alt star-alt

San Mateo, CA

"I bought my furniture from Ken and from start to finish, he was helpful and responsive in every way possible. If you're looking for white glove service a la Crate & Barrel and Pottery Barn, What A Room may not be your best options. But, I also did not want to pay 30-50% mark up on my furniture as well. If you have the money to blow, perhaps the Crate/Barrel..." Read more

16 years ago

Byron C.

Byron C. star-alt star-alt star-alt star-alt star-alt

San Mateo, CA

"I bought my furniture from Ken and from start to finish, he was helpful and responsive in every way possible. If you're looking for white glove service a la Crate & Barrel and Pottery Barn, What A Room may not be your best options. But, I also did not want to pay 30-50% mark up on my furniture as well. If you have the money to blow, perhaps the Crate/Barrel..." Read more

16 years ago