Capterra 
G2 Drew Christien
Lisa B.
Director, BLASS
"Ahh, Brex loves to promote their Capterra and other reviews after soliciting these from small business. But now that they've got their reviews, it's time to burn the small business owner. Out of the blue, we get a message saying, "Brex is constantly evolving our business, and after changes to our strategy, we are less suited to meet the needs of smaller cust..." Read more
3 years ago
Ali J.
"Use Relay instead, or anywhere else. 0-star customer service and due to their total lack of friendliness to startups. Do not trust or use Brex-they gave me short notice they are closing my account with incomplete information-causing over a dozen hours and approximately 100 tasks (updating credit cards and more) I now need to do on top of running my company..." Read more
3 years ago
Landon Bistline
"So I have had a Brex account for over a year and i was informed about a week and a half ago that ACH and Mobile Deposit functions on the account were disabled, no explanation, just boom gone, I reached out to their online support and they refused to give me an explanation, just a "I am sorry for the inconvenience", later with a different agent they said they..." Read more
3 years ago
Jay
"This was a good bank (although not really a bank). I loved it. Now I cannot deposit checks. I cannot initiate an ACH transfer. I cannot deposit money unless it is an outside wire transfer or outside ACH. My traditional bank charges high fees. It is why I came here. Now I can't deposit money. They don't know why I can't deposit money. There MIGHT be a chance..." Read more
4 years ago
Gustavo Melgarejo
"Worst service ever, they closed our company account without a notification and denied to provide the reason for the closure, they hold your funds and never reply about your closed account anymore. I was a happy user until this happened. Stay as far away as you can from this scam!"
4 years ago
Warith
""Rejected" us before we even applied. Based on five fundamental questions. Our company has been in business since 1988 with a commercial address and is incorporated. Without providing any information other than a name, that we are incorporated, and our address, we were "declined" with no explanation further than we are "not a good fit." It makes us wonder wh..." Read more
4 years ago
Narenci
"They closed my account for inactivity which I told them that I've been dealing with some personal issues but still, they just closed my account. Which I was going to work them but not anymore. Very disappointed and I don't recommend to work with them."
4 years ago
Osei Boamah
"my account has been close for over 2months now and I still cannot redraw my balance. Every time I am being told my account is being reviewed. I only have two transaction history on my account. Why does it take Brex months to review an account with only 2 transactions? I have no more money to support my business. Why should it be difficult to get my balance..." Read more
4 years ago
Joy Griffin
"momento vergonzoso con ustedes. recoupcart online pudo sacar mi dinero de estos estafadores. ¡No uses!"
4 years ago
Samuel Addo
"I opened a Brex cash account in February 2022. I decided to start using my account in March 2022. I took out a business loan of $35,000 from my cousin which I had her send to my Brex cash account. My account was blocked as soon as the money was credit to my Brex account. It’s been over a month now since my Brex account has been blocked and Brex won’t allow..." Read more
4 years ago
Sam alruby
"Absolutely a horrible company they have never given us any support on their system if you’re a small company stay away from the scam I do believe in time they will be exposed. We run a small construction company and we got duped into using the brix System I encourage all small companies to stay away"
4 years ago
Executive Sponsor in Online Media
"DO NOT TRUST BREX FOR YOUR BUSINESS. Closed our account and froze funds with zero warning. — What do you like best? Easy sign up and software works nice when you're small. BUT DO NOT USE THIS COMPANY. Brex is horribly managed and will cause catastrophic cashflow problems once your business gets big. — What do you dislike? After 2+ year..." Read more
4 years ago
Larry A Cole
"Be careful because they have numerous sites. I lost a lot to their Brex platform too. It wasn't easy getting my money. check my other review"
4 years ago
Petar T.
Founder, Pragmatic Lab
"It was easy to set up an account. The customer support was friendly while I was opening the Brex account."
4 years ago
Dave Peters
"A friend's business is collapsing, you locked his account and gave him no updates about what went on. All you could say is his account poses a high risk to Brex. No vital reasons why it got closed. It started on 6th December and you asked him to wait for 120 days. After the days got due which felt on the 6th of April. You didn’t open the portal for him to wi..." Read more
4 years ago
Jarod S
"Ersatz bank. — What do you like best? Nothing about it is any better than a regular bank, in fact most things are worse. If you're considering Brex, use a good regional bank instead. — What do you dislike? Brex is fairly inflexible. They offer some interesting features but overall they are much worse than a standard bank account. ..." Read more
4 years ago
Riener Engles
"I was customer for a year plus and suddenly my account was closed by Brex on December 3rd 2021 with no explanations. I had a balance of $36,660.51 on my Brex account when my account was closed. I was told Brex was going to hold my balance for 120 days before I Will be able to redraw my balance. It’s past 120 days now and Brex is still not allowing me to red..." Read more
4 years ago
David Thompson
"Scam company, they say your account is approved then first thing they get you to deposit money. After you deposit they say your account is disabled and it is not negotiable."
4 years ago
Connery Cateni (ccateni)
"Update:So they contact me to repeat the same information.They didn't do a "review", they repeated what the bot said with a random support agent name attached to it.This isn't how you win customers.Don't even bother with Brex.It's a scam since they can take your account away from you for no reason and force you to migrate to a different bank because they said..." Read more
4 years ago
Leandro H
"Bad support. Poor time to respond. International wire trasfer to LATAM not works. — What do you like best? UX and facility to use. Securty for 2factor — What do you dislike? Wire transfers. Supports. Success. Nobody calls you, answer are from 3 to 5 business days. — Recommendations to others considering the product: If you..." Read more
4 years ago
Connery Cateni (ccateni)
"Seems like the company is acting up now...I've been with Brex for more than a year, then after a short period of inactivity since I was doing other things, they sent me a message saying that they would close my account if I didn't start using it again. I followed the instuctions and still they are closing the account with no review.I'm not the only one on Tr..." Read more
4 years ago
Brent Hooker
"Brex informed me they would close my account unless there was activity, so i contacted them for specific instructions which i followed to a "T". I tried to utilize via Quickbooks but the connection wouldn't work. About a week later, i am informed that they are closing the account with no review. Tried to reach support but just a bot. Not small business..." Read more
4 years ago
Genau L
"Awful experience. — What do you like best? The ease to use cards and reimbursement to our employees — What do you dislike? Customer service, bad experience with onboarding. — Recommendations to others considering the product: Should be more respectful with customers and explain reasons to shut down the account. — What..." Read more
4 years ago
Jorge Perez
"I applied to Brex since it is a partner institution of firstbase.io, which I used to open my online business.My application was simply refused. There is no possibility to appeal, and no reason for the refusal was given. My guess is that even if my company is active in the US, they would rather not have clients from Europe. Dont waste your time with Brex, lo..." Read more
4 years ago
"Received a notice that Brex would be closing my account in one month, without explanation. Considering I have a legitimate business that is active and operating, all I can assume is that they're scrubbing me for not moving enough money through the account. Whatever their decision process is, Brex's refusal to be transparent is a terrible way to run a compa..." Read more
3 years ago