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1,470 reviews
5/5 average rating
Matthew Zoeteman
Cait Melamed
"Great experience working with Rob! He helped us find the perfect mattress :)"
a year ago
Google review
Nisha Bertucci
"Regan was very thorough and informative, helping us decide on a mattress."
a year ago
Google review
James
"fantastic service, autumn was great"
a year ago
Google review
Andrea Gay
"I had a great easy experience here. They are very helpful, knowledgeable, and friendly. I would highly recommend them."
a year ago
Google review
Ginger Baxter
"Just bought a mattress at Jonathan Stephens the customer service was excellent!!!! we worked with Adam and he did a great job. I highly recommend.!!!"
a year ago
Google review
Bryce Baxter
"Really good service!"
a year ago
Google review
John DeBuin
"Very happy so far"
a year ago
Google review
Jamie S
"I purchased a bed at the end of January and got it in February figured I would wait till I had slept in it for a bit before reviewing it. The salesman Rob is passionate about his job and you aren’t just a sale to him. My boyfriend and I absolutely love the mattress and have been sleeping so great. We couldn’t be happier."
a year ago
Google review
Jo Oglesby
"Jahaan is a great sales person which led to a great shopping experience. It has been years since we purchased a mattress & needed much info & patience. Jahaan provided that for us."
a year ago
Google review
Linda Good
"Great experience. Michael (Grandville location) was extremely helpful and great to work with. Recommend."
a year ago
Google review
Diana Childs
"We had a very good experience with Jonathan Stevens. The mattresses are very nice quality, made from safe materials, and built locally. The sales staff is also very knowledgeable and helpful. We ended up buying the Traverse City mattress"
a year ago
Google review
Shaina Hilton
"Great help! Super friendly and honest."
a year ago
Google review
Bailey Hilton
"I'm beyond pleased with Jonathan Steven Mattress Co.! Their customer service went above and beyond to ensure I found the perfect mattress. Truly outstanding experience!"
a year ago
Google review
Karli Gormley
"Rob was awesome!! He was very knowledgeable and made sure we found the perfect mattress! He made us feel very comfortable and didn’t pressure us to buy anything! I would highly recommend him to anyone!"
a year ago
Google review
Gail Bailey
"Curt was very helpful and listened to our wants and needs. We are looking forward to sleeping on our new mattress and pillows!"
a year ago
Google review
Paula Poff
"Regan was an incredibly helpful and informative salesperson. I was nervous about coming in, as I am very shy - but Regan put me quickly at ease and made shopping very seamless and exciting."
a year ago
Google review
Serena Brandt
"Great experience! Rob was very knowledgeable and helpful!"
a year ago
Google review
Justin Wiltse
"Great customer service, friendly and helpful!"
a year ago
Google review
Nicky Fox
"We bought a new mattress finally! Robert Hawley made it so easy and fun! Robert is honest, helpful, takes pride in his company and product! Mattress shopping is hard and so many stores we walked in to and the sales person follows you and then tries to sell you the best and doesn’t even want you to leave to discuss it or think on it. Not the 28th Street J..." Read more
a year ago
Google review
Emily Brew
"Amazing time here! A very kind man greeted us and told everything we needed to know, such as where the types of mattresses we wanted were and which one is the best quality and why. He was efficient and clear without adding pressure to our decision. He even suggested a mattress a step down based on our comment that we’d only be using this size for another cou..." Read more
a year ago
Google review
Nick Knowles
"Jahaan took great care of my wife and I this week. He took the time to teach us and show us all the options. Walked us through any and all questions. Thanks Jahaan and Jonathan Stevens!"
a year ago
Google review
Katrina Deisler
"Jahaan was an exceptional associate! He did a great job listening to our needs and helping us select the mattress to fit our price point and specifications. He helped us understand the differences in the mattresses we tried and what worked best for us."
a year ago
Google review
Evrett Hemmes
"Nick was great! He helped us find the perfect fit and gave us an awesome bundle with pillows, bed frame, and box spring. Thanks for the help!"
a year ago
Google review
Taelor Peaks
"Robert was amazing, very personable and helpful, the reason we decided to buy today! Johan was a tech wizard."
a year ago
Google review
"Rob was the best! Down to earth, explained everything well, all of the mattresses are locally made to each order. Would highly recommend come checking the mattresses out with Rob’s expertise."
a year ago