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1,470 reviews
5/5 average rating
chris y
Max S
"Stopped by here to look around, not expecting to purchase anything, and left with a new mattress and mattress cover! Bradley impressed us with how much he knew about his products and answered any questions we had. A very high energy, knowledgeable young man. We would definitely be a repeat customer! Thank you Bradley!"
3 years ago
Google review
Jennifer Dangremond
"Joe and Ryan both helped Emencely with showing the various mattresses and the construction, along with the warranty with them!!! I’m extremely pleased with my purchase!!!!"
3 years ago
Google review
Stephen Salowitz
"Joe was great, pleasant, and knowledgeable. He guided us to the mattress that best met our needs. We have used a Jonathan Stevens mattress ourselves for a number of years and love it! We decided to buy one for guests to enjoy too."
3 years ago
Google review
Marci Johnson
"Ashley was amazing. Very knowledgeable and helpful. We were there to get mattress for teen. She talked to him and explained mattress types to him, etc. Price was in our range. Will go there for our next mattress need... Thank you Ashley!!🛌"
3 years ago
Google review
Kyle Goudreau
"Both Curt and Bradley were super helpful and guided us towards the right bed for us. We are second time Jonathan Stevens customers and we will be back in the future when this new mattress wears out. Went in just looking around the new year, knowing our very old mattress was due for replacement. Curt was very helpful and not pushy at all. We left with an idea..." Read more
3 years ago
Google review
Mary Beard
"Robert is THE MAN! He made our mattress shopping experience a breeze, was patient, and really encouraged us to take our time trying out different mattresses. He was thorough and explained how each mattress is made, as well as the differences between the different models. Also feels good to support a local company in west MI, and best of all, have that quick..." Read more
3 years ago
Google review
Deb DeHaan
"Robert and Alicia made our mattress shopping experience a quality learning experience. Not only are they mattress experts, but they encouraged us to take our time trying out different mattresses and explained how each mattress is made and what the differences were between mattresses. Best of all, all Johnathon Stevens mattresses are made in Grand Rapids and..." Read more
3 years ago
Google review
Rebecca Jacobi
"Great service. Friendly and knowledgeable. Highly recommend."
3 years ago
Google review
Lily Beardsley
"When in undecided and came out with an amazing bed well within my budget. Robert who assisted me was unbelievably friendly and informative. The whole experience was very easy and convenient."
3 years ago
Google review
Will Depew
"Rob H provided the most helpful, non-pressuring, friendly assistance I’ve ever received in my life. We went in unsure what to do about our bed situation but because of Rob’s assistance we’re willing to buy exactly the bed he recommended. Hope he runs the whole place someday"
3 years ago
Google review
Paul Jackson
"Alicia was professional but warm and friendly. She hooked me up with exactly what I was looking for."
3 years ago
Google review
Mary Harth
"Bradley, the salesman was very knowledgeable and friendly. The fact that the mattresses are made in Grand Rapids totally sold me!!!!"
3 years ago
Google review
Meredith Busman
"Adam helped me find the perfect mattress for my sleep style a few months ago and I am happy to say I have never slept better. The customer service here is professional and friendly. They have excellent quality mattresses for very good prices. I will be buying all future mattresses from Jonathan Stevens - especially given they are local and responsibly dispos..." Read more
3 years ago
Google review
Neal Leese
"Great experience from start to finish. Bought on Saturday, slept on it Tuesday night. Saleseman, delivery and quality were outstanding. Only negative - too hard to get out of bed all of the sudden. I am a customer for life..."
3 years ago
Google review
Ruth DeHoog
"We were very pleased with our excellent sales experience at Jonathan Stevens today. Robert was very attentive to our needs and helped us figure out the mattresses that will work well for our family and our budget. He explained the features and characteristics of each option very clearly. No high pressure! The bonus was that because the factory is local, we c..." Read more
3 years ago
Google review
Brian McCune
"Robert was the most helpful mattress man. Not only was he professional and fan fun but A wonderful advocate for the customers. He put my needs 1st instead of the sale. Would definitely recommend to all of my friends and family members."
3 years ago
Google review
Ryan Brenner
"Joe was knowledge, personable, helpful and had a non pressure approach. Highly recommend working with him when you need a mattress. All locally made and sourced on top of it!"
3 years ago
Google review
Tim DeVries
"Jeff was helpful and patient with all of my many questions. It is easy to see why they have many repeat customers."
3 years ago
Google review
D Birr
"I wanted a mattress for the guest bedroom that was a great value but also very durable and comfortable enough to sleep on a few nights a week. I got to try two mattress in my price range and went with the Comfort Rest III. The mattress pro answered all my questions and we had a few laughs but also set me up with all the ad-ons to ensure my purchase would las..." Read more
3 years ago
Google review
Rachael Veldkamp
"My husband and I have bought several mattresses from here and always have had a great experience. Our latest experience with Alicia Hanson was great. In and out in a short amount of time while still providing good knowledge about our purchase and without any upselling."
3 years ago
Google review
mom dada
"We bought a bed from Jonathan stevens also the bed is great but when we bought the bed Alicia said the sheets come with it so we though the sheets were included with the bed ..come to find out it was just another bill totaly separate from the bed payment so it was totally misleading.. so I was very disappointed with that part the first set of sheets we..." Read more
3 years ago
Google review
Darlene Lancaster
"What a great experience. Haven’t purchased a good mattress in a very long time. Alicia was so helpful and even accommodated my live video chat with my daughter who I was buying the new mattress and box spring for today. I fell in love with the pillow I tested also can’t wait to use it tonight! Also can’t wait for delivery in only a few days! The benefits..." Read more
3 years ago
Google review
Jamie Hays
"Alicia worked with us to find a bed that would meet the needs of both myself and my husband. We don’t have our mattress yet but Alicia did a great job helping us choose one and we are hopeful it is the right one for us!"
3 years ago
Google review
Lisa Sorrentino
"Had a great experience. Both guys were helpful. Very friendly and easy to work with. Found a bed that would fit my needs. Would be helpful if you had delivery on Saturday for people who work. Otherwise very happy."
3 years ago
Google review
"Jon Obrien is the best. Very happy we took his advice."
3 years ago