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1,471 reviews
5/5 average rating
jordan crampton
Jason Wiersema
"Great Experience…our 2nd Jonathan Stevens mattress. We love this place!"
3 years ago
Google review
Tracie Wolffis
"Professional and courteous salesmen! Very knowledgeable and could answer all questions. Quick delivery available! I love that it is made in Michigan!"
3 years ago
Google review
Tracy Snyder
"Michael was super knowledgeable of the mattresses. Showed us all of the options but did not sway us to buy top of the line. Have shopped here before and always have great customer service."
3 years ago
Google review
Jen Hearts
"We bought a bed from Johnathan Stevens Mattress Co, in May of 2021. Our salesman Robert Hawley, was great! Knowledgeable but not at all pushy. Of course, he works for a great company, who builds your quality mattress in town and actually produces a quality product! I love my mattress! The company also stands behind their product. I have bought several mattre..." Read more
3 years ago
Google review
Jacob Kinney
"It was my first time buying a mattress and Robert made it feel easy. He was very professional and personable, explaining the differences between multiple mattresses until I found the one that was perfect for me. I had a wonderful experience and will be recommending this location to my friends and family."
3 years ago
Google review
Linda Bosch
"We’ve bought 2 mattresses in the past 5 years. While they were good at first, within a year or two, significant indentations in the mattress seemed to make my lower back pain worse. Now we’ve just bought a new split king mattress from JS and while we don’t know what it will feel like a couple years out, I’m optimistic for a couple reasons. First, Alicia, ou..." Read more
3 years ago
Google review
Customer Service DHM
"We love Kurt and Bradley, both are very helpful and very knowledgeable."
3 years ago
Google review
Erica Rizzo
"Robert (Kentwood location) was absolutely fantastic in helping me find a mattress! He is extremely knowledgeable about mattresses/industry and he has a great personality!! Great experience!!"
3 years ago
Google review
Jennifer
"Adam has always been the most helpful, awesome, down to earth salesman! Still loving my bed I purchased a year ago. Thankful he called to check in on my bed and my sheets. Was excited to hear my sheets had a deal going on and I was in need of another set!"
3 years ago
Google review
LILLEGEND769
"Nick helped us find two mattresses that met our needs. Every question we had was answered and we left very satisfied. Looking forward to having them delivered!"
3 years ago
Google review
Erika Genz
"We recently purchased a mattress at this location. The manager was helpful without feeling like he was just interested in getting the sale. Most impressively he took the time to write a personalized thank you card mailed to us. All the good feelings of going to a local place and receiving personal service all around! Couldn’t be happier with our choice to s..." Read more
3 years ago
Google review
Kurt Heyer
"I purchased the Great Lakes, Lake Ontario Mattress from Brad, and can't wait to try it out when it is delivered in a couple weeks!! I obviously can't give you a review of how satisfied I am, until I receive it, but I can tell you that Brad was incredibly knowledgeable and helpful in explaining the design and types of materials used in constructing the mattre..." Read more
3 years ago
Google review
Jeffrey Stump
"Help me find exactly what I needed"
3 years ago
Google review
Shane Davy
"Very friendly service great locally made mattresses"
3 years ago
Google review
Michael Rash
"Thanks to Brad and Curt. They were so professional, helpful, pleasant and knowledgeable. Answered all questions clearly and offered some recommendations too! We are repeat clients, this is our third JS mattress. And we brought our parents and they bought a mattress too. Thanks so much! Mike and John"
3 years ago
Google review
Amalie England
"Very friendly sales group. Does not push product on you and allows you to take the time before making a final decision on your purchase."
3 years ago
Google review
Jbeezy
"We came in recently after returning our Nectar Mattress wasn't a fan of the foam mattress and it holds too much heat so we ended getting a king size mattress the salesman jon was really knowledgeable and my the experience very easy thanks for all the help"
3 years ago
Google review
K. Allen
"Our new bed is fantastic!! It makes us feel so good to support LOCAL made products and even better when they are such high quality. Thanks for helping us find our new super comfy bed and giving us 5-star service every step of the way!"
3 years ago
Google review
Jennifer Rogers
"Great Quality, Great Service"
3 years ago
Google review
Renee Borg
"The customer service is excellent, personalized and responsive. Autumn answered all questions, was knowledgeable about the products and makes you feel welcomed."
3 years ago
Google review
Ryan Stein
"Regan was so very helpful with our entire purchasing process, from testing out the mattresses to finding pillows and mattress toppers. He was very patient with us and so very helpful. Will definitely give his name to our friends and family."
3 years ago
Google review
Sue Peterson
"Great customer service!"
3 years ago
Google review
Patricia Conkright
"Michael was great keeping in touch with us and his product knowledge!"
3 years ago
Google review
Gary F. Corsaut
"Jahaan Davis of the Portage, MI location did an excellent job of helping my wife and I with our sleeping needs. He patiently worked with us and made us a completely happy customer."
3 years ago
Google review
"Great customer service Jon was on point"
3 years ago