Google 
1,470 reviews
5/5 average rating
Vince Ben
Reena Krishnan
"Amazing customer service and it’s always good to support local!"
4 years ago
Google review
Kim DePuit
"Michael, thanks for great customer service. We very much appreciated you r soft follow ups without being pushy. We were in the store in & didn't purchase and Michael kept in touch without going overboard. He was also very knowledgeable, informative & answered all our questions. As a result we went back & purchased our mattress today. We look forward to..." Read more
4 years ago
Google review
Albert G
"Robert was great! He didn't pressure us, was pleasant to be with and helped us understand our choices. He is exactly what you want from a salesperson and was the main reason we felt comfortable making the purchase. Imagine a more charasmatic and funny Hank Hill. Really appreciate his work and are excited to get our new Bed! I will update the review once w..." Read more
4 years ago
Google review
Sara Klaasen
"Robert was amazing, he spent so much time with my husband and I picking out a bed that we felt like old friends by the time we left! He really knows his beds and they really stand by their product! Best part is they make their beds to order right in Grand Rapids; the week you order they start building your bed! Thank you so much Robert!"
4 years ago
Google review
Ali Weber Photography
"Alicia was very helpful today when purchasing two mattresses. She answered all our questions and had great information in helping us decide which mattresses to buy. Loved supporting a local business in West Michigan! I was amazed with how quickly we are able to receive our mattresses as well. Very excited to sleep in our new beds! Highly recommended Alicia..." Read more
4 years ago
Google review
Lori Gardner
"Knowledgeable and very helpful employees."
4 years ago
Google review
Kim Hallas
"Autumn was absolutely wonderful to work with. This was the easiest time I ever had picking out a bed. She answered all my questions and had everything completed in no time. Thank you for such great service!"
4 years ago
Google review
Anywhere For 3
"Alicia was so friendly over the phone and in the store. Very accommodating and kind. We will recommend t his store to our friends."
4 years ago
Google review
Ben Johnson
"We originally purchased a sleep comfort 3 for our daughter and we were very impressed with the quality of the mattress and purchase experience. When our mattress recently hit the decade mark, we returned to Jonathan Stevens and again really enjoyed our buying experience and the mattress itself is wonderful. We went with the ComfortMaster Providence and could..." Read more
4 years ago
Google review
Marie Fair
"Very nice store, with lots of options. Our sales person, Alicia Hanson, did an awesome job. The first time that we came in, she stayed way passed closing time to answer all of our questions. She knew the product thoroughly, and welcomed any questions. The second time we came in, ten days later, she remembered our names and what we were looking at. We bought..." Read more
4 years ago
Google review
Kyle Borst
"Robert walked us through the details of the different mattresses and helped us make the best decision for us at our own pace."
4 years ago
Google review
Ben Schroeder
"My wife and I purchased a mattress from the Leonard St. location and we could not have been happier with our experience. Jahaan, the sales consultant, was extremely helpful. He is both knowledgeable and friendly, and he made it easy for us to find the mattress that fit us best. I highly recommend the store to anyone looking for a new mattress!"
4 years ago
Google review
Binks & Takeeya
"I came in and received not only the best customer service but Joe was very patient and helpful with what I needed to purchase. Probably one of the best businesses I’ll shop at being in the real estate business !!!!!"
4 years ago
Google review
Kitty Dull
"We recently stopped in the store to get a mattress. We were immediately greeted by the sales associate Rob. Want to start this review by giving Rob a huge shout-out. He is super friendly and really knows his stuff. He helped us to determine what kind of mattress would be best for us and showed us different mattresses in different price ranges. We felt totall..." Read more
4 years ago
Google review
Lorrie Gorby
"Thanks Robert for taking the time and care to help us find a mattress that was just right for us! There wasn’t a question you couldn’t answer (and my husband asks many!!). Robert took the time to clearly explain each mattress and help us to understand what would be the best for us! This shopping experience was the most fun we had in a long time. I would reco..." Read more
4 years ago
Google review
Dave Schultz
"Great service and straight forward pricing!"
4 years ago
Google review
Arron Sturgis
"Curt was very polite and detailed about getting my every need met for my new bed plus keeping it in my budget I was very happy with my first experience with Jonathan Stevens thanks to Curt"
4 years ago
Google review
deborah betz
"Wow, unheard-of service!!!!! I purchased a mattress set from Jonathan Stevens two years ago. My cats ripped a hole in the fabric under the box springs. I called the company to see what I could do about it and the area manager Adam came to my house to repair it! He suggested covering the box spring entirely to prevent future issues, and his associate Alic..." Read more
4 years ago
Google review
Nicholas Langeland
"Always helpful staff and a great selection of products! I love that it is a local manufacturer and we have always been very satisfied with what was purchased. We plan to be life long customers."
4 years ago
Google review
Team Cooper LLC
"My Husband and I were on the hunt for a comfortable yet firm mattress for a few weeks. After not liking what other establishments had to offer we decided to go to Jonathan Stevens. Upon arrival on 8/30/2021 Alicia was welcoming with her bright smile! Without making us feeling pressured to buy she helped my Husband and I pick out the best mattress for our nee..." Read more
4 years ago
Google review
Eddie Johns
"Had a great experience learning a out mattress options. Did not feel pressured to buy a certain model of mattress. It was a great visit."
4 years ago
Google review
Mary Scwazey
"This is a wonderful place to get best price and the highest Quality. I'm very happy with the level customer service I experienced 😃."
4 years ago
Google review
Peter Nelson
"Autumn was very helpful with great suggestions for the best purchasing experience!"
4 years ago
Google review
Joel Moore
"Great experience! Chloe and Alicia were very kind, knowledgeable, and helpful with our purchase!"
4 years ago
Google review
"Thank you Bradley for the great experience shopping for a new mattress!"
4 years ago