JS Mattress Co. Reviews & Testimonials

5 (1,471)

Google Reviews: 1,471


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100% of Google users would recommend JS Mattress Co.

  1,471 reviews
  5/5 average rating

Joel Moore

Joel Moore star-alt star-alt star-alt star-alt star-alt

"Great experience! Chloe and Alicia were very kind, knowledgeable, and helpful with our purchase!"

4 years ago

Google review

Brad Brummel

Brad Brummel star-alt star-alt star-alt star-alt star-alt

"Honest and upfront, made purchasing a mattress easy!"

4 years ago

Google review

David Austin

David Austin star-alt star-alt star-alt star-alt star-alt

"Jahaan was great! Very knowledgeable and helpful."

4 years ago

Google review

Robert Maloof

Robert Maloof star-alt star-alt star-alt star-alt star-alt

"Michael was extremely helpful and helped us select the best mattress based on our needs. Great experience of customer service. What makes even better is supporting a quality West Michigan business. Thank you Michael!"

4 years ago

Google review

Orrin Harrington

Orrin Harrington star-alt star-alt star-alt star-alt star-alt

"Very friendly and very detailed when talking to you about purchasing a product very professional and helpful all in all a wonderful place to buy the product."

4 years ago

Google review

Lee Peak

Lee Peak star-alt star-alt star-alt star-alt star-alt

"Robert was great. Even with having another customer that came in that he was expecting, I was a walk in and he showed me more attention and patience then I was expecting. We went over multiple scenarios and beds and Robert continued answering my questions and amongst the many different choices and combinations available. This is one investment I’m sure buye..." Read more

4 years ago

Google review

Colleen Haraburda

Colleen Haraburda star-alt star-alt star-alt star-alt star-alt

"Robert was extremely knowledgeable, friendly and helpful. Took the time to understand what we were looking for and sold us exactly what we needed. Would highly recommend!"

4 years ago

Google review

Christine Landry

Christine Landry star-alt star-alt star-alt star-alt star-alt

"What an amazing salesman(Bradley helped us) so helpful, knowledgeable and extremely upbeat!!!!!!!!!!"

4 years ago

Google review

Valerie Guyott

Valerie Guyott star-alt star-alt star-alt star-alt star-alt

"Very knowledgeable and friendly! Alicia was a doll! Will be back again!"

4 years ago

Google review

Hannah Niedbalski

Hannah Niedbalski star-alt star-alt star-alt star-alt star-alt

"Working with Nichole at the Grandville location was an absolute delight. She is so personable and knowledgeable about what she does! She made sure I was happy and got the best deal possible. Nichole also made it possible for me to have my bed as soon as I needed it at my new home! She went above and beyond and called different locations within the Grand Rapi..." Read more

4 years ago

Google review

sherry d

sherry d star-alt star-alt star-alt star-alt star-alt

"Nicole was great! She listen to my concerns and her suggestion was perfect! I have brought a lot of pillows which I have never been happy with. She recommended the Sub 0 pillow. Its amazing and I'm sleeping better and do not have a stiff neck in the morning."

4 years ago

Google review

John Rau

John Rau star-alt star-alt star-alt star-alt star-alt

"Jahaan “bent over backward” to see that we ended up with the exact bed setup we were shopping for. I’m a bit disappointed for not shopping at Johnathon Steven’s for past mattress/bedding purchases!"

4 years ago

Google review

Sondra VandeGuchte

Sondra VandeGuchte star-alt star-alt star-alt star-alt star-alt

"We chose to go to Jonathan Stevens Mattress Co when a friend referred us. The store was really busy but Adam took the time to greet us and show us options. We bought a mattress and delivery was scheduled. The delivery guys were timely, courteous and respectful. Can't wait to sleep on it tonight."

4 years ago

Google review

Tessa Tappero

Tessa Tappero star-alt star-alt star-alt star-alt star-alt

"These guys are amazing. They didn’t try to upsell or push, they knew and respected what I was looking for and I was out in 20 mins. I’d invite them over for a bbq, that’s how great my experience was!!"

4 years ago

Google review

Steve Gandy

Steve Gandy star-alt star-alt star-alt star-alt star-alt

"We bought a split king mattress and box spring , and we love it! A year later we bought our son and his wife a king, and they also rave over it. We’ve just been back to buy some more Bamboo sheets. The ones we have still look like new and are super comfortable. Same great service each time we go. We are glad to support such a high quality local company."

4 years ago

Google review

Craig Sanders

Craig Sanders star-alt star-alt star-alt star-alt star-alt

"I was helped by jahaan he was very polite and knowledgeable. I'm happy with my selection."

4 years ago

Google review

michele mcisaac

michele mcisaac star-alt star-alt star-alt star-alt star-alt

"Shopping for a mattress can feel like you need a PhD - where and what to buy can be overwhelming. Came into Jonathan Stevens and Joe Kregel did an excellent job Joe walked me through the options with great knowledge and a lot if patience. Highly recommend the experience and the mattress."

4 years ago

Google review

Nancy Wiest

Nancy Wiest star-alt star-alt star-alt star-alt star-alt

"I thought buying my first adjustable bed would be confusing, but Mason made it so simple that I feel confident that I purchased the right bed. You can always count on Jonathan Stevens!"

4 years ago

Google review

Colleen Cramer

Colleen Cramer star-alt star-alt star-alt star-alt star-alt

"I bought my bed in November 2001 completely love it I brought my friend In today To share with her so she could buy her bed and she will completely love it I'm pretty sure"

4 years ago

Google review

L Rowe

L Rowe star-alt star-alt star-alt star-alt star-alt

"Robert provided excellent information and service yesterday at the Kentwood Jonathan Stevens store. He listened and made great suggestions. In the end I purchased two mattresses I'm sure will be great for many years to come. I like buying locally and had purchased from JS before. That's why I drove more than two hours to see their current lineup. It was..." Read more

4 years ago

Google review

Melody McKinnon

Melody McKinnon star-alt star-alt star-alt star-alt star-alt

"Jahann was great! We had an enjoyable time and even purchased a mattress both my husband and I love! Jahann was incredibly knowledgeable and didn’t use any high pressure sales tactics. Highly recommend a mattress buying adventure with Jahann at Jonathan Stevens!"

4 years ago

Google review

Kelli Worth

Kelli Worth star-alt star-alt star-alt star-alt star-alt

"Knew what I wanted to get, was guided through the process of getting a mattress quickly and without pressure to upgrade higher than my needs"

4 years ago

Google review

Sarah Snyder

Sarah Snyder star-alt star-alt star-alt star-alt star-alt

"Took my mother here to purchase a new mattress. It was the first time she had ever purchased a brand new one, so it was a big deal. Alicia was super helpful and patient, ever though her lunch was delivered just after we got there. She spent an hour or so with my mother discussing how firm she wanted/needed, what size, different materials and finding one t..." Read more

4 years ago

Google review

Caleb Caterino

Caleb Caterino star-alt star-alt star-alt star-alt star-alt

"Just bought our third mattress from the Granville location. Quick and easy – I knew what I wanted and they had everything done quickly for me. They have some twin mattresses in stock so you can pick it up the same day. A wonderful thing if you have children and ever have a mattress emergency. If you need a mattress, either for yourself or your children, go..." Read more

4 years ago

Google review

Melissa S Balkema

Melissa S Balkema star-alt star-alt star-alt star-alt star-alt

"Great team and great service!"

4 years ago

Google review