JS Mattress Co. Reviews & Testimonials

5 (1,330)

Google Reviews: 1,330


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100% of Google users would recommend JS Mattress Co.

  1,330 reviews
  5/5 average rating

Tom Robinson

Tom Robinson star-alt star-alt star-alt star-alt star-alt

"Excellent service! Greeted immediately, Robert was friendly and extremely knowledgeable of their mattresses. No pressure to spend more for higher-priced models, but did explain differences between them as far as materials and warranties. Also, fast delivery (we bought on Saturday, delivery the following Wednesday). Highly recommend!"

3 years ago

Google review

Mike Schachtner

Mike Schachtner star-alt star-alt star-alt star-alt star-alt

"Visited the store a number of times, and always spoke with Alycia. She was very knowledgeable of the options, and recommended some that would work for my wife and I. Looking forward to a great night's rest!"

3 years ago

Google review

Claudia Clark

Claudia Clark star-alt star-alt star-alt star-alt star-alt

"Great service easy purchase."

3 years ago

Google review

Rochelle VanDerKamp

Rochelle VanDerKamp star-alt star-alt star-alt star-alt star-alt

"We have purchased 3 mattresses from Curt at the Holland store, we have come back each time because of the wonderful service and ease of buying, they are helpful, not pushy, and have a great selection of in-stock mattresses. We have recommended them to many people and will continue to trust them with our mattress purchases in the future!!"

3 years ago

Google review

Jessica Dozeman

Jessica Dozeman star-alt star-alt star-alt star-alt star-alt

"Alicia Hanson at the Portage MI location was more than expected. Kind, compassionate and accommodating for both my significant other and I. Couldn’t have asked for a better time. 100 out of 10 would recommend."

3 years ago

Google review

Bradley Smoes

Bradley Smoes star-alt star-alt star-alt star-alt star-alt

"Great buy. Made locally in Michigan"

3 years ago

Google review

John Sprague

John Sprague star-alt star-alt star-alt star-alt star-alt

"Robert was amazing! From the moment I walked in the door he was prepared to help me, asked excellent questions about what I was looking for and made the variety of choices easy to digest! Unbelievable customer service and will be coming back in the future!"

3 years ago

Google review

Wyatt Morren

Wyatt Morren star-alt star-alt star-alt star-alt star-alt

"I worked with Joe Kegel. That young man was awesome, he ask questions about how I sleep what do I like show’d a few styles but not to as to confuse me. He was polite and very knowledgeable about everything. Looking forward to my new set up on Tuesday. Very pleased with the quality service I got!"

3 years ago

Google review

Kimberly Bartlett

Kimberly Bartlett star-alt star-alt star-alt star-alt star-alt

"Our sales lady was so very polite and knowledgeable about the different types of mattresses and she took time to show us different things we could purchase for mom's new mattress set. She was very informative with out being pushie. We really enjoyed working with her, she told us how everything was made and asked if we had any questions before moving on to th..." Read more

3 years ago

Google review

Pam Yonker

Pam Yonker star-alt star-alt star-alt star-alt star-alt

"We were very impressed with Robert and his attention to detail and helpfulness. We couldn't believe how seemless the whole process was. Keep up the great work and we appreciate the wonderful service."

3 years ago

Google review

Vince Ben

Vince Ben star-alt star-alt star-alt star-alt star-alt

"Thank you Bradley for the great experience shopping for a new mattress!"

3 years ago

Google review

Reena Krishnan

Reena Krishnan star-alt star-alt star-alt star-alt star-alt

"Amazing customer service and it’s always good to support local!"

3 years ago

Google review

Kim DePuit

Kim DePuit star-alt star-alt star-alt star-alt star-alt

"Michael, thanks for great customer service. We very much appreciated you r soft follow ups without being pushy. We were in the store in & didn't purchase and Michael kept in touch without going overboard. He was also very knowledgeable, informative & answered all our questions. As a result we went back & purchased our mattress today. We look forward to..." Read more

3 years ago

Google review

Albert G

Albert G star-alt star-alt star-alt star-alt star-alt

"Robert was great! He didn't pressure us, was pleasant to be with and helped us understand our choices. He is exactly what you want from a salesperson and was the main reason we felt comfortable making the purchase. Imagine a more charasmatic and funny Hank Hill. Really appreciate his work and are excited to get our new Bed! I will update the review once w..." Read more

3 years ago

Google review

Sara Klaasen

Sara Klaasen star-alt star-alt star-alt star-alt star-alt

"Robert was amazing, he spent so much time with my husband and I picking out a bed that we felt like old friends by the time we left! He really knows his beds and they really stand by their product! Best part is they make their beds to order right in Grand Rapids; the week you order they start building your bed! Thank you so much Robert!"

3 years ago

Google review

Ali Weber Photography

Ali Weber Photography star-alt star-alt star-alt star-alt star-alt

"Alicia was very helpful today when purchasing two mattresses. She answered all our questions and had great information in helping us decide which mattresses to buy. Loved supporting a local business in West Michigan! I was amazed with how quickly we are able to receive our mattresses as well. Very excited to sleep in our new beds! Highly recommended Alicia..." Read more

3 years ago

Google review

Lori Gardner

Lori Gardner star-alt star-alt star-alt star-alt star-alt

"Knowledgeable and very helpful employees."

3 years ago

Google review

Kim Hallas

Kim Hallas star-alt star-alt star-alt star-alt star-alt

"Autumn was absolutely wonderful to work with. This was the easiest time I ever had picking out a bed. She answered all my questions and had everything completed in no time. Thank you for such great service!"

3 years ago

Google review

Anywhere For 3

Anywhere For 3 star-alt star-alt star-alt star-alt star-alt

"Alicia was so friendly over the phone and in the store. Very accommodating and kind. We will recommend t his store to our friends."

3 years ago

Google review

Ben Johnson

Ben Johnson star-alt star-alt star-alt star-alt star-alt

"We originally purchased a sleep comfort 3 for our daughter and we were very impressed with the quality of the mattress and purchase experience. When our mattress recently hit the decade mark, we returned to Jonathan Stevens and again really enjoyed our buying experience and the mattress itself is wonderful. We went with the ComfortMaster Providence and could..." Read more

3 years ago

Google review

Marie Fair

Marie Fair star-alt star-alt star-alt star-alt star-alt

"Very nice store, with lots of options. Our sales person, Alicia Hanson, did an awesome job. The first time that we came in, she stayed way passed closing time to answer all of our questions. She knew the product thoroughly, and welcomed any questions. The second time we came in, ten days later, she remembered our names and what we were looking at. We bought..." Read more

3 years ago

Google review

Kyle Borst

Kyle Borst star-alt star-alt star-alt star-alt star-alt

"Robert walked us through the details of the different mattresses and helped us make the best decision for us at our own pace."

3 years ago

Google review

Ben Schroeder

Ben Schroeder star-alt star-alt star-alt star-alt star-alt

"My wife and I purchased a mattress from the Leonard St. location and we could not have been happier with our experience. Jahaan, the sales consultant, was extremely helpful. He is both knowledgeable and friendly, and he made it easy for us to find the mattress that fit us best. I highly recommend the store to anyone looking for a new mattress!"

3 years ago

Google review

Binks & Takeeya

Binks & Takeeya star-alt star-alt star-alt star-alt star-alt

"I came in and received not only the best customer service but Joe was very patient and helpful with what I needed to purchase. Probably one of the best businesses I’ll shop at being in the real estate business !!!!!"

3 years ago

Google review

Kitty Dull

Kitty Dull star-alt star-alt star-alt star-alt star-alt

"We recently stopped in the store to get a mattress. We were immediately greeted by the sales associate Rob. Want to start this review by giving Rob a huge shout-out. He is super friendly and really knows his stuff. He helped us to determine what kind of mattress would be best for us and showed us different mattresses in different price ranges. We felt totall..." Read more

3 years ago

Google review