JS Mattress Co. Reviews & Testimonials

5 (1,330)

Google Reviews: 1,330


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100% of Google users would recommend JS Mattress Co.

  1,330 reviews
  5/5 average rating

Jennifer Cerka

Jennifer Cerka star-alt star-alt star-alt star-alt star-alt

"Customer service was exceptional. Experienced and not pushy. Knew his stuff and listened to my needs."

a year ago

Google review

Donna Rodgers

Donna Rodgers star-alt star-alt star-alt star-alt star-alt

"I have not purchased a new mattress in many years and mattresses are made much differently the the last one I bought 20 years ago . Adam was very thorough in explaining the construction of the mattresses and helped me to choose the best one for my needs."

a year ago

Google review

Daniel Vinson

Daniel Vinson star-alt star-alt star-alt star-alt star-alt

"This place is great! Customer service is on point. Mattresses are built for you and delivered in a week or so instead of the 4 weeks or more at other places. This should be your first stop for a mattress."

a year ago

Google review

Troy Peterson

Troy Peterson star-alt star-alt star-alt star-alt star-alt

"Michael did great!"

a year ago

Google review

Tara Lappley

Tara Lappley star-alt star-alt star-alt star-alt star-alt

"Had a great experience working with Brad to purchase a new mattress. He was extremely friendly and knowledgeable without being pushy, and made several recommendations for mattresses to test in the store. Although he works out of the Holland location and I live in Grand Rapids, he made sure to contact the associate at the Jonathan Stevens location closest to..." Read more

a year ago

Google review

Deedee Mapes

Deedee Mapes star-alt star-alt star-alt star-alt star-alt

"The salesman was very friendly and professional. No high-pressure salesman. Buying my bed was a great experience. I can’t wait to sleep on it! 😊"

a year ago

Google review

Tom Berichon

Tom Berichon star-alt star-alt star-alt star-alt star-alt

"Caeleigh was so informative and answered all my questions and concerns. I have been shopping for a mattress for many months and feel great about my purchase. Great job in helping me make my decision."

a year ago

Google review

Pedro Garza

Pedro Garza star-alt star-alt star-alt star-alt star-alt

"Excelente servicio y atención por parte de Robert"

a year ago

Google review

Craig Mauro

Craig Mauro star-alt star-alt star-alt star-alt star-alt

"Robert was a very professional and polite salesman. Never pushy and completely honest. He steered us to the right choice of mattress. He is a very valuable asset to the company! Give him a raise!"

a year ago

Google review

Jami Bergers

Jami Bergers star-alt star-alt star-alt star-alt star-alt

"We love our new mattress! Slept great the first night on it. Our sales guy was very informative too."

a year ago

Google review

Jeanette Gregg

Jeanette Gregg star-alt star-alt star-alt star-alt star-alt

"Curt the sales person was a tremendous help. He offered a great customer service experience and was extremely helpful. He listened to our needs and understood our budget and worked with us to get a mattress that worked for us and wasn’t pushy trying to up sell. Will definitely be coming back for our next mattress needs."

a year ago

Google review

Anne Ostrander

Anne Ostrander star-alt star-alt star-alt star-alt star-alt

"Great experience- highly recommend to anyone; plus they are local and make your mattress right after you order it!"

a year ago

Google review

Bo Hobson

Bo Hobson star-alt star-alt star-alt star-alt star-alt

"Good stuff! Extremely professional and helpful."

a year ago

Google review

Jacqueline Crim

Jacqueline Crim star-alt star-alt star-alt star-alt star-alt

"Natalie was so helpful! I came in with a budget and some specifics needs. She gave me several options and helped get me on the right mattress. I even left, went to a competitors for some comparisons and drove right back to see her. The quality and her customer service made the decision easy!"

a year ago

Google review

Sarah Frecka

Sarah Frecka star-alt star-alt star-alt star-alt star-alt

"Great Experience shopping at Jonathan Stevens. Rob was very knowledgeable and helpful."

a year ago

Google review

Ryan Zvonek

Ryan Zvonek star-alt star-alt star-alt star-alt star-alt

"Curt at the Holland store was knowledgeable, courteous and not pushy. He answered all the questions we had, made recommendations then left us alone until we decided to further the conversation. After narrowing our search down to 2 manufacturers where the beds felt almost identical as the same price point we chose Jonathan Stevens not only for the product but..." Read more

a year ago

Google review

Test Coordinator

Test Coordinator star-alt star-alt star-alt star-alt star-alt

"Jahaan was awesome! Very professional, thorough,patient and understanding. He was very relaxed and not pushy. Listen to what we wanted and what we didn’t like."

a year ago

Google review

Ray Clegg

Ray Clegg star-alt star-alt star-alt star-alt star-alt

"After entering the store we were greeted by a friendly ( but not aggressive) salesman who asked how he could help. He then very patiently and thoroughly had us try which mattress felt the best to us, stopping to explain differences in technologies and answering any questions. We left the store feeling we had made the best decision."

a year ago

Google review

Krista Flynn

Krista Flynn star-alt star-alt star-alt star-alt star-alt

"Very kind, no-pressure, quick experience! Love local owned."

a year ago

Google review

elise gray

elise gray star-alt star-alt star-alt star-alt star-alt

"good help"

a year ago

Google review

Derek Landis

Derek Landis star-alt star-alt star-alt star-alt star-alt

"Great service and quality!!"

a year ago

Google review

Susan Hendricks

Susan Hendricks star-alt star-alt star-alt star-alt star-alt

"Jahann did an excellent job of showing us our mattress and pillow options. He was patient and very informative. Would definitely recommend."

a year ago

Google review

Zach Kohley

Zach Kohley star-alt star-alt star-alt star-alt star-alt

"Great service. Straightforward selection"

a year ago

Google review

Samantha Valentine

Samantha Valentine star-alt star-alt star-alt star-alt star-alt

"Excellent customer service and knowledgeable about all of their products!"

a year ago

Google review

Brad Busscher

Brad Busscher star-alt star-alt star-alt star-alt star-alt

"Regan gave us an excellent presentation on mattresses based on our sleep style. He didn’t pressure us, just let us think things over. We were unable to purchase a mattress that day due to another event we had scheduled. We thought we would compare other mattresses elsewhere but instead we read the reviews and decided to return to the Muskegon JSM store and p..." Read more

a year ago

Google review