JS Mattress Co. Reviews & Testimonials

5 (1,330)

Google Reviews: 1,330


5
100%
4
0%
3
0%
2
0%
1
0%

100% of Google users would recommend JS Mattress Co.

  1,330 reviews
  5/5 average rating

David Laney

David Laney star-alt star-alt star-alt star-alt star-alt

"Our Salesperson Adam was professional and extremely knowledgeable. I'm happy that we put the selection of our next decade of sleep in his hands. Keeping our business local and with a reputable company was on our agenda. Jonathan Stevens is a respected bedding company with many of the prestigious hotels and we're comfortable putting our trust in them as well...." Read more

4 years ago

Google review

Nicholas Biesbrock

Nicholas Biesbrock star-alt star-alt star-alt star-alt star-alt

"Great deals and great salespeople. Next mattress will be purchased from here!!!"

4 years ago

Google review

Tom Dickerson

Tom Dickerson star-alt star-alt star-alt star-alt star-alt

"Mason was very helpful in this process. Making an appointment was not necessary but it was helpful and got us the best care and attention."

4 years ago

Google review

crashdagamer

crashdagamer star-alt star-alt star-alt star-alt star-alt

"Good matresses and mattress sellers"

4 years ago

Google review

Kaitlyn Van Kampen

Kaitlyn Van Kampen star-alt star-alt star-alt star-alt star-alt

"Great shopping experience! Very excited to get my new mattress. Will update with opinion of mattress, but very pleased with the help I received from Michael."

4 years ago

Google review

Jason Wiersma

Jason Wiersma star-alt star-alt star-alt star-alt star-alt

"Mason and Nichole are awesome! Very knowledgeable."

4 years ago

Google review

Lorinda Badison

Lorinda Badison star-alt star-alt star-alt star-alt star-alt

"I like that they make the mattress after you have purchased it. Brand new sleeping mattress! Nicole is wonderful very knowledgeable and professional."

4 years ago

Google review

Ira Coman

Ira Coman star-alt star-alt star-alt star-alt star-alt

"Adam the salesman was wonderful. Helping us understand the differences between tiers, giving us additional details and demonstrations... and most importantly not pressuring us to buy. Locally made and owned right here in Grand Rapids."

4 years ago

Google review

Ashley McBrian

Ashley McBrian star-alt star-alt star-alt star-alt star-alt

"Incredible staff!! My friend and I had a dead battery and needed a jump start. I walked into this store to see if anyone had jumper cables and could help us. The manager, Robert, immediately started helping. He went ABOVE and beyond to assist us. We were so grateful he was working today. Thank you so much Robert!!!!!"

4 years ago

Google review

Nicole Worthy

Nicole Worthy star-alt star-alt star-alt star-alt star-alt

"The salesman was very patient and explained everything thoroughly."

4 years ago

Google review

David Scheuneman

David Scheuneman star-alt star-alt star-alt star-alt star-alt

"The salesman at the Muskegon store were very helpful. We initially purchased the Manchester mattress and although comfortable we didn't like the inner spring because it was jiggly. So we used there exchange policy and went with the Crescendo memory foam mattress. It although is very firm (#7 firmness) seams to be breaking in, but its only been a week.I decid..." Read more

4 years ago

Google review

Lou Ann Vanderzee

Lou Ann Vanderzee star-alt star-alt star-alt star-alt star-alt

"Very helpful staff! They knew their mattresses! We went there first and did some shopping around, and we agreed to get our mattress there because of staff and quality!"

4 years ago

Google review

David Bolton

David Bolton star-alt star-alt star-alt star-alt star-alt

"Had a great time picking out a mattress with Mason, he was very concise and easy to work with."

4 years ago

Google review

Margarita Huerta

Margarita Huerta star-alt star-alt star-alt star-alt star-alt

"Great experience!!! Website was super straightforward so it was easy to find what I was looking for (firm and budget friendly). Walked in and sales person Adam S. was genuine and super helpful. He immediately took note of our preferences and showed us exactly what we were interested in seeing. We were in and out in less than 20 min. Really appreciate that o..." Read more

4 years ago

Google review

beth kibbey

beth kibbey star-alt star-alt star-alt star-alt star-alt

"great experience! nichole was so helpful!"

4 years ago

Google review

Steven Wayward

Steven Wayward star-alt star-alt star-alt star-alt star-alt

"Great product, great service, even better follow up and follow through. My wife and I purchased a Jonathan Stevens mattress and a power adjustable base. The power base stopped functioning and it was soon found out that there was a problem with the frames main Electrical brain. We contacted the Northland Dr., Jonathan Stevens store and without hesitation the..." Read more

4 years ago

Google review

Sharon Aulbach

Sharon Aulbach star-alt star-alt star-alt star-alt star-alt

"We had the pleasure of working with Jahaan when choosing a new mattress recently at the Leonard Street location. Jahaan was very knowledgeable about the products, answered our numerous questions patiently, and also asked quite a few questions of his own, helping to guide us to the perfect choice! Glad to highly recommend Jonathan Stevens and Jahaan, and supe..." Read more

4 years ago

Google review

Nancy

Nancy star-alt star-alt star-alt star-alt star-alt

"Excellent customer service! I needed to purchase a new mattress and the knowledgeable and patient staff answered all of my questions. Highly recommended!"

4 years ago

Google review

Shanesha Betts

Shanesha Betts star-alt star-alt star-alt star-alt star-alt

"Robert was very Pleasant , Patient and very informative I Rate it a 4 only because I haven’t made my purchase yet but plan to very soon. After now making my purchase and sleeping on my bed 1 month I am very satisfied . I made a couple stops to the store to purchase additional things for my bed and every sales rep that helped was very nice and helpful. If you..." Read more

4 years ago

Google review

Kathryn Saukas

Kathryn Saukas star-alt star-alt star-alt star-alt star-alt

"Awesome experience and totally exceptional service. Will recommend to anyone"

4 years ago

Google review

Brad Foster

Brad Foster star-alt star-alt star-alt star-alt star-alt

"Excellent place to purchase a mattress! Adam and Autumn are great! Quick turn around, fast delivery, and very knowledgeable sales staff!"

4 years ago

Google review

Candace Johnson

Candace Johnson star-alt star-alt star-alt star-alt star-alt

"fantastic customer service and great prices."

4 years ago

Google review

Jillayne Helmholdt

Jillayne Helmholdt star-alt star-alt star-alt star-alt star-alt

"Bought a Mattress a year ago and have been extremely unhappy with the comfort and how it has held up. We called a couple months after we had it explaining that it felt extremely hard and not like he one we laid on in the store. We were told it needed to break down, one year later it still feels hard. The pillow top does not seem thick enough to protect your..." Read more

4 years ago

Google review

robin lima

robin lima star-alt star-alt star-alt star-alt star-alt

"Lots of options.. sales guy was very informed... locally made!"

4 years ago

Google review

Elisha DV

Elisha DV star-alt star-alt star-alt star-alt star-alt

"Jonathan Stevens has been excellent to me and my family. 10 years ago, my hubby and I purchased a quality mattress from them. We had a top-notch customer service experience then. That mattress has served us so well, and has only recently begun to show signs of wear. Time to go back and find its successor! I stopped in casually this afternoon just to take a l..." Read more

4 years ago

Google review