JS Mattress Co. Reviews & Testimonials

5 (1,603)

Reviews: 1,603


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100% of customers would recommend JS Mattress Co.

  Showing 5 star reviews only  

Brad Burton

Brad Burton star-alt star-alt star-alt star-alt star-alt

"This was a great mattress buying experience! We really appreciated the explanations and information about how the mattresses are constructed and the materials they use in the Jonathan Stevens products, plus our salesman (Ryan K.) was so helpful and patient with talking us through the process. Thanks for the help!"

a year ago

Google review

Deanna McCollough

Deanna McCollough star-alt star-alt star-alt star-alt star-alt

"Great customer service from Jahaan and Ryan!"

a year ago

Google review

Lonnao Merica

Lonnao Merica star-alt star-alt star-alt star-alt star-alt

"Mike was very helpful and very knowledgeable about what I needed. I look forward to dealing with Mike again in the future."

a year ago

Google review

Kathy Pyden

Kathy Pyden star-alt star-alt star-alt star-alt star-alt

"I will be back to buy my mattress!! Kyra is super friendly and super knowledgeable!! Maybe in the market for 2 mattresses because of her!!"

a year ago

Google review

Tara Chwalek

Tara Chwalek star-alt star-alt star-alt star-alt star-alt

"Kyra, was great! She really listened to what type of mattress I was looking for and she did an exceptional job explaining all the different mattress she thought would be best for me. Thank Kyra!!"

a year ago

Google review

Ashley Meade

Ashley Meade star-alt star-alt star-alt star-alt star-alt

"Quick and easy! Staff member was very knowledgeable"

a year ago

Google review

Dina Ebenstein

Dina Ebenstein star-alt star-alt star-alt star-alt star-alt

"We had a great experience at Jonathan Stevens. We only knew we needed new beds but not what kind of beds. Jahaan took us through the whole process making it so easy to figure out what we needed. We walked out with exactly what we need and can’t wait to get our new beds."

a year ago

Google review

jim ebenstein

jim ebenstein star-alt star-alt star-alt star-alt star-alt

"Great experience, very informative with no pressure"

a year ago

Google review

Walt Redmond

Walt Redmond star-alt star-alt star-alt star-alt star-alt

"Curt did a great job showing us bedding. Great job"

a year ago

Google review

steve sirt

steve sirt star-alt star-alt star-alt star-alt star-alt

"Great place to buy matresses. I’ve purchased 9 over the years with great success. Very well made at an affordable price right here in michigan. And , curt is outstanding to work with. Highly recommend."

a year ago

Google review

Timothy Nelson

Timothy Nelson star-alt star-alt star-alt star-alt star-alt

"Autumn was super helpful! Excellent service and wonderful mattresses"

a year ago

Google review

Michael Rumsey

Michael Rumsey star-alt star-alt star-alt star-alt star-alt

"I primarily travel for work but have recently transitioned into a more remote roll. With a quick move in date I need a quality mattress I could walk out of the store with same day. Sara walked me through my options available and provided some amazing customer service. Thanks again Sara you are a rockstar!"

a year ago

Google review

Darin J

Darin J star-alt star-alt star-alt star-alt star-alt

"Rob was extremely helpful. My wife desperately needed a new pillow and he found her the perfect one and sold me on it too! The pillow was way under what we thought it would cost as well. We will always come back here for mattress our pillow needs."

a year ago

Google review

Kenny Sparks

Kenny Sparks star-alt star-alt star-alt star-alt star-alt

"Ryan and Nick did a great job helping us out with our new mattress. We appreciated the low pressure sales approach. They helped us find what worked for both of us. Very happy with our purchase and experience"

a year ago

Google review

Kevin Johnson

Kevin Johnson star-alt star-alt star-alt star-alt star-alt

"I went into Jonathon Steven's mattress store shopping for a new bed. Adam helped me pick out a mattress. He was very patient with me and all my questions. He was also very knowledgeable about the different materials they use to make the mattresses. Would highly recommend Adam to help you with all your mattress needs. Larissa J"

a year ago

Google review

Jacob Streng

Jacob Streng star-alt star-alt star-alt star-alt star-alt

"Chris is a professional. Highly Recommend him. He provided great knowledge and knows the details on construction of the mattresses he sells. Great experience. Thank you!"

a year ago

Google review

Doug McConnell

Doug McConnell star-alt star-alt star-alt star-alt star-alt

"Chris was very knowledgeable and professional. We are very happy with the purchase of our new mattress set."

a year ago

Google review

Victoria Holcomb

Victoria Holcomb star-alt star-alt star-alt star-alt star-alt

"Fantastic customer service, found the mattress my grandma needed almost immediately after walking in!"

a year ago

Google review

Joe Mejia

Joe Mejia star-alt star-alt star-alt star-alt star-alt

"My wife and I were mattress shopping all over Grand Rapids. We had heard a lot of different sales people and their pitches and all of them kept pointing us right to Tempur-pedic a $6000 bed no thank you so we decided to try Jonathan Stevens we walked into the store immediately noticed a difference the sales person Rob, who works at the Kentwood store was abs..." Read more

a year ago

Google review

Pam O'Brien

Pam O'Brien star-alt star-alt star-alt star-alt star-alt

"I was in the store on 9/7 and received immediate and friendly attention upon entering the store. Salesperson, Kyra, was professional and knowledgeable in assisting me with the purchase of a pillow. She asked me questions on how I slept and helped me choose a pillow. She also showed me a couple different mattresses and will plan to come back with my husband f..." Read more

a year ago

Google review

Kayla

Kayla star-alt star-alt star-alt star-alt star-alt

"So I bought 3 beds from Jonathan Stevens on 28th Street. I was very impressed not only by Sara Landon and Robert Hawley's knowledge but I was extremely happy how they treated my kids one of which is special needs. I would recommend anyone looking for beds to go to them. Bravo to both of these extremely nice people you two make Jonathan Stevens look good. Bty..." Read more

a year ago

Google review

Aric Runzheimer

Aric Runzheimer star-alt star-alt star-alt star-alt star-alt

"Great experience, very knowledgeable staff"

a year ago

Google review

Morgan Hughes

Morgan Hughes star-alt star-alt star-alt star-alt star-alt

"Robert was incredibly helpful, yet respectful of our time. He wasn’t pushy, but informative. He was the perfect salesman. So happy with our experience - would recommend!!!"

a year ago

Google review

Ron

Ron star-alt star-alt star-alt star-alt star-alt

"Curt was very helpful and knowledgeable"

a year ago

Google review

Cheryl Eyestone

Cheryl Eyestone star-alt star-alt star-alt star-alt star-alt

"Love that Jonathan Stevens is locally made and sourced in the USA! Rob was a great person to work with and answered all of our questions with ease. Their guarantees and warranties are incredible!"

a year ago

Google review