JS Mattress Co. Reviews & Testimonials

5 (1,134)

Reviews: 1,134


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100% of customers would recommend JS Mattress Co.

  Showing 5 star reviews only  

Josh King

Josh King star-alt star-alt star-alt star-alt star-alt

"The customer service was amazing! I love shopping small business. Thanks Adam for making our experience so great. He was honest, knowledgeable about the products, and genuinely cared that we got the best thing for our family. My husband and I LOVE the full size mattresses we got our kiddos so much that we fall asleep in them every night. We upgraded to the..." Read more

a year ago

Google review

Pamela Kriekard

Pamela Kriekard star-alt star-alt star-alt star-alt star-alt

"We very much appreciate the great personal service we received from Robert at the Kentwood store. He really took the time to educate us about our purchase. We highly recommend purchasing your mattress here!"

a year ago

Google review

Dan Wells

Dan Wells star-alt star-alt star-alt star-alt star-alt

"Great service and selection. Super comfy beds!"

a year ago

Google review

Bill Shallman

Bill Shallman star-alt star-alt star-alt star-alt star-alt

"I knew I wanted to buy a mattress from a Jonathan Stevens from my research and was pleased that my shopping experience matched my expectation. Autumn did a great job from the time she greeted us until the sale was wrapped up. Knowledgeable, friendly and professional. I expect to be very satisfied with this product."

a year ago

Google review

Al Harris

Al Harris star-alt star-alt star-alt star-alt star-alt

"I am very happy with my purchase from Jonathan Stevens! The black Friday deal helped a ton. Alicia was very helpful; she was knowledgeable and so patient with my wife and I. Alicia made sure we were comfortable throughout the entire process. Highly recommended!"

a year ago

Google review

cricket alexander

cricket alexander star-alt star-alt star-alt star-alt star-alt

"Antwan and Leslie were incredible!!!! Antwan got us a fantastic mattress under budget and with free delivery. Leslie and he showed us 100% professionalism."

a year ago

Google review

Kayla Hanson

Kayla Hanson star-alt star-alt star-alt star-alt star-alt

"Jahaan was so helpful in assisting us in our search for a new mattress that fit our needs. He really helped work within our budget and find a solution that’s works best for us!"

a year ago

Google review

Tom Wozbut

Tom Wozbut star-alt star-alt star-alt star-alt star-alt

"Great experience and quality mattresses at a good price. Antwan was an outstanding salesperson and answered all our questions and more."

a year ago

Google review

jessica kretchmer

jessica kretchmer star-alt star-alt star-alt star-alt star-alt

"We went to Jonathan Steven’s just to look at mattress options, but were pleasantly surprised at how easy it was to find the perfect mattresses. Upon walking in, we had assistance from Rob Hawley, who asked all the appropriate questions about how we like to sleep, our current mattresses and preferences. He answered our questions, addressed our potential conce..." Read more

2 years ago

Google review

Elizabeth McMillan

Elizabeth McMillan star-alt star-alt star-alt star-alt star-alt

"Kurt is very amazing. I've bought two mattresses from him and both times he has been great!"

2 years ago

Google review

Kathy VanHouten

Kathy VanHouten star-alt star-alt star-alt star-alt star-alt

"We bought a king size mattress from Adam who without question is fantastic at what he does. His knowledge of the products from construction to comfort to comparison to other brands was impressive to say the least. We very much appreciated his no pressure approach, honesty, and genuity. This is a local company who clearly cares about their customers and it sh..." Read more

2 years ago

Google review

B

B star-alt star-alt star-alt star-alt star-alt

"I was helped at the Portage MI store by Antwan. He was knowledgeable about all the various mattress features and successfully helped me choose the right mattress which needed special order adjustments to fit a special bed. Antwan is friendly, and eager to understand the customer’s needs. He was able to assist with the right Jonathan Stevens mattress for me."

2 years ago

Google review

Angie Voet

Angie Voet star-alt star-alt star-alt star-alt star-alt

"Nick at the Grandville store was excellent with helping my boyfriend and I pick a new mattress. He was very informative and patient and helped us pick the best bed in our budget. We are happy customers! Highly recommend shopping here."

2 years ago

Google review

Kathleen Gingerich

Kathleen Gingerich star-alt star-alt star-alt star-alt star-alt

"Great experience. Friendly and knowledgeable. Quality product. We support USA made products, especially when they are made in Michigan."

2 years ago

Google review

Marissa Miranda-Torres

Marissa Miranda-Torres star-alt star-alt star-alt star-alt star-alt

"Antwan explained everything about the mattress that we bought at your store and has a great attitude. Great worker. This is the kind of worker all stores should have thank you."

2 years ago

Google review

Melisa Hickson

Melisa Hickson star-alt star-alt star-alt star-alt star-alt

"Michael VanderZand was great to work with. Very knowledgeable and professional."

2 years ago

Google review

Mary Kelly

Mary Kelly star-alt star-alt star-alt star-alt star-alt

"My husband and I just purchased a mattress from Johnathan Stevens. We have nothing but great things to say about the Manchester. Brad was an awesome salesman ,very knowledgeable and not pushy. It was delivered quickly and exactly when they said. Thanks for a great experience. Glad to support local!"

2 years ago

Google review

Karol Wareck

Karol Wareck star-alt star-alt star-alt star-alt star-alt

"I had a rather urgent need and Bradley was awesome. He worked diligently to try and get me a product delivered speedily. He’s a gem!"

2 years ago

Google review

LaToya Floyd

LaToya Floyd star-alt star-alt star-alt star-alt star-alt

"Joe was amazing. Thanks for helping us count sheep 🐑☺️"

2 years ago

Google review

Latoyia Dukes

Latoyia Dukes star-alt star-alt star-alt star-alt star-alt

"Great deals, great product, awesome customer service! Joe is the man!!! A+"

2 years ago

Google review

Abby V

Abby V star-alt star-alt star-alt star-alt star-alt

"Our shopping experience with Robert was excellent! He was knowledgeable, friendly and helpful. We are confident in our purchase and looking forward to a comfortable night’s sleep!"

2 years ago

Google review

Gerardo Jilote

Gerardo Jilote star-alt star-alt star-alt star-alt star-alt

"Great place, reasonable prices and friendly staff. We've been shopping with them for 15 years without any problems. Every bed in our house is from this store. Quality last!"

2 years ago

Google review

Matt Allison

Matt Allison star-alt star-alt star-alt star-alt star-alt

"I made my purchase at Jonathan Stevens after reviewing other mattress options. The main reason was Robert Hawley. He was not pushy, very informative, and clearly knew not only his product he also was very informed on his competitors. He was able to clearly show me the differences in quality and value. The full 10 year non prorated warranty was also a bonus."

2 years ago

Google review

Mark Fleser

Mark Fleser star-alt star-alt star-alt star-alt star-alt

"Robert was extremely informative in describing the mattresses we looked at, and had us try many of them. We selected a higher priced one that fit our needs. No pressure was put on us to buy the most expensive one. Robert has a great personality, and talking with him was a pleasure. I would recommend him and Johnathan Stevens to anyone."

2 years ago

Google review

Allen

Allen star-alt star-alt star-alt star-alt star-alt

"Michael was very helpful and kind. He was very patient with us and our lil one as she kept trying to run around."

2 years ago

Google review