JS Mattress Co. Reviews & Testimonials

5 (1,330)

Reviews: 1,330


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100% of customers would recommend JS Mattress Co.

  Showing 5 star reviews only  

deborah betz

deborah betz star-alt star-alt star-alt star-alt star-alt

"Wow, unheard-of service!!!!! I purchased a mattress set from Jonathan Stevens two years ago. My cats ripped a hole in the fabric under the box springs. I called the company to see what I could do about it and the area manager Adam came to my house to repair it! He suggested covering the box spring entirely to prevent future issues, and his associate Alic..." Read more

3 years ago

Google review

Nicholas Langeland

Nicholas Langeland star-alt star-alt star-alt star-alt star-alt

"Always helpful staff and a great selection of products! I love that it is a local manufacturer and we have always been very satisfied with what was purchased. We plan to be life long customers."

3 years ago

Google review

Team Cooper LLC

Team Cooper LLC star-alt star-alt star-alt star-alt star-alt

"My Husband and I were on the hunt for a comfortable yet firm mattress for a few weeks. After not liking what other establishments had to offer we decided to go to Jonathan Stevens. Upon arrival on 8/30/2021 Alicia was welcoming with her bright smile! Without making us feeling pressured to buy she helped my Husband and I pick out the best mattress for our nee..." Read more

3 years ago

Google review

Eddie Johns

Eddie Johns star-alt star-alt star-alt star-alt star-alt

"Had a great experience learning a out mattress options. Did not feel pressured to buy a certain model of mattress. It was a great visit."

3 years ago

Google review

Mary Scwazey

Mary Scwazey star-alt star-alt star-alt star-alt star-alt

"This is a wonderful place to get best price and the highest Quality. I'm very happy with the level customer service I experienced šŸ˜ƒ."

3 years ago

Google review

Peter Nelson

Peter Nelson star-alt star-alt star-alt star-alt star-alt

"Autumn was very helpful with great suggestions for the best purchasing experience!"

3 years ago

Google review

Joel Moore

Joel Moore star-alt star-alt star-alt star-alt star-alt

"Great experience! Chloe and Alicia were very kind, knowledgeable, and helpful with our purchase!"

3 years ago

Google review

Brad Brummel

Brad Brummel star-alt star-alt star-alt star-alt star-alt

"Honest and upfront, made purchasing a mattress easy!"

3 years ago

Google review

David Austin

David Austin star-alt star-alt star-alt star-alt star-alt

"Jahaan was great! Very knowledgeable and helpful."

3 years ago

Google review

Robert Maloof

Robert Maloof star-alt star-alt star-alt star-alt star-alt

"Michael was extremely helpful and helped us select the best mattress based on our needs. Great experience of customer service. What makes even better is supporting a quality West Michigan business. Thank you Michael!"

3 years ago

Google review

Orrin Harrington

Orrin Harrington star-alt star-alt star-alt star-alt star-alt

"Very friendly and very detailed when talking to you about purchasing a product very professional and helpful all in all a wonderful place to buy the product."

3 years ago

Google review

Lee Peak

Lee Peak star-alt star-alt star-alt star-alt star-alt

"Robert was great. Even with having another customer that came in that he was expecting, I was a walk in and he showed me more attention and patience then I was expecting. We went over multiple scenarios and beds and Robert continued answering my questions and amongst the many different choices and combinations available. This is one investment Iā€™m sure buye..." Read more

3 years ago

Google review

Colleen Haraburda

Colleen Haraburda star-alt star-alt star-alt star-alt star-alt

"Robert was extremely knowledgeable, friendly and helpful. Took the time to understand what we were looking for and sold us exactly what we needed. Would highly recommend!"

3 years ago

Google review

Christine Landry

Christine Landry star-alt star-alt star-alt star-alt star-alt

"What an amazing salesman(Bradley helped us) so helpful, knowledgeable and extremely upbeat!!!!!!!!!!"

3 years ago

Google review

Valerie Guyott

Valerie Guyott star-alt star-alt star-alt star-alt star-alt

"Very knowledgeable and friendly! Alicia was a doll! Will be back again!"

3 years ago

Google review

Hannah Niedbalski

Hannah Niedbalski star-alt star-alt star-alt star-alt star-alt

"Working with Nichole at the Grandville location was an absolute delight. She is so personable and knowledgeable about what she does! She made sure I was happy and got the best deal possible. Nichole also made it possible for me to have my bed as soon as I needed it at my new home! She went above and beyond and called different locations within the Grand Rapi..." Read more

3 years ago

Google review

sherry d

sherry d star-alt star-alt star-alt star-alt star-alt

"Nicole was great! She listen to my concerns and her suggestion was perfect! I have brought a lot of pillows which I have never been happy with. She recommended the Sub 0 pillow. Its amazing and I'm sleeping better and do not have a stiff neck in the morning."

3 years ago

Google review

John Rau

John Rau star-alt star-alt star-alt star-alt star-alt

"Jahaan ā€œbent over backwardā€ to see that we ended up with the exact bed setup we were shopping for. Iā€™m a bit disappointed for not shopping at Johnathon Stevenā€™s for past mattress/bedding purchases!"

3 years ago

Google review

Sondra VandeGuchte

Sondra VandeGuchte star-alt star-alt star-alt star-alt star-alt

"We chose to go to Jonathan Stevens Mattress Co when a friend referred us. The store was really busy but Adam took the time to greet us and show us options. We bought a mattress and delivery was scheduled. The delivery guys were timely, courteous and respectful. Can't wait to sleep on it tonight."

3 years ago

Google review

Tessa Tappero

Tessa Tappero star-alt star-alt star-alt star-alt star-alt

"These guys are amazing. They didnā€™t try to upsell or push, they knew and respected what I was looking for and I was out in 20 mins. Iā€™d invite them over for a bbq, thatā€™s how great my experience was!!"

3 years ago

Google review

Steve Gandy

Steve Gandy star-alt star-alt star-alt star-alt star-alt

"We bought a split king mattress and box spring , and we love it! A year later we bought our son and his wife a king, and they also rave over it. Weā€™ve just been back to buy some more Bamboo sheets. The ones we have still look like new and are super comfortable. Same great service each time we go. We are glad to support such a high quality local company."

3 years ago

Google review

Craig Sanders

Craig Sanders star-alt star-alt star-alt star-alt star-alt

"I was helped by jahaan he was very polite and knowledgeable. I'm happy with my selection."

3 years ago

Google review

michele mcisaac

michele mcisaac star-alt star-alt star-alt star-alt star-alt

"Shopping for a mattress can feel like you need a PhD - where and what to buy can be overwhelming. Came into Jonathan Stevens and Joe Kregel did an excellent job Joe walked me through the options with great knowledge and a lot if patience. Highly recommend the experience and the mattress."

3 years ago

Google review

Nancy Wiest

Nancy Wiest star-alt star-alt star-alt star-alt star-alt

"I thought buying my first adjustable bed would be confusing, but Mason made it so simple that I feel confident that I purchased the right bed. You can always count on Jonathan Stevens!"

3 years ago

Google review

Colleen Cramer

Colleen Cramer star-alt star-alt star-alt star-alt star-alt

"I bought my bed in November 2001 completely love it I brought my friend In today To share with her so she could buy her bed and she will completely love it I'm pretty sure"

3 years ago

Google review