JS Mattress Co. Reviews & Testimonials

5 (1,330)

Reviews: 1,330


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100% of customers would recommend JS Mattress Co.

  Showing 5 star reviews only  

Jennifer Rogers

Jennifer Rogers star-alt star-alt star-alt star-alt star-alt

"Great Quality, Great Service"

2 years ago

Google review

Renee Borg

Renee Borg star-alt star-alt star-alt star-alt star-alt

"The customer service is excellent, personalized and responsive. Autumn answered all questions, was knowledgeable about the products and makes you feel welcomed."

2 years ago

Google review

Ryan Stein

Ryan Stein star-alt star-alt star-alt star-alt star-alt

"Regan was so very helpful with our entire purchasing process, from testing out the mattresses to finding pillows and mattress toppers. He was very patient with us and so very helpful. Will definitely give his name to our friends and family."

2 years ago

Google review

Sue Peterson

Sue Peterson star-alt star-alt star-alt star-alt star-alt

"Great customer service!"

2 years ago

Google review

Patricia Conkright

Patricia Conkright star-alt star-alt star-alt star-alt star-alt

"Michael was great keeping in touch with us and his product knowledge!"

2 years ago

Google review

Gary F. Corsaut

Gary F. Corsaut star-alt star-alt star-alt star-alt star-alt

"Jahaan Davis of the Portage, MI location did an excellent job of helping my wife and I with our sleeping needs. He patiently worked with us and made us a completely happy customer."

2 years ago

Google review

Gayle Breimayer

Gayle Breimayer star-alt star-alt star-alt star-alt star-alt

"Nick was great! He was very helpful & knowledgeable. This is our 4th mattress from Jonathan Stevens."

2 years ago

Google review

simon hay

simon hay star-alt star-alt star-alt star-alt star-alt

"Shopped around for a firm mattress, JS quality and price beat everyone."

2 years ago

Google review

William Donehoo

William Donehoo star-alt star-alt star-alt star-alt star-alt

"Robert gets high marks for product knowledge, personableness, patience with elderly, pre and post sale communications. He made us feel like he was truly interested in our safety and comfort through out the mattress and base selection process. We had no preconceived idea of what kind of bed we wanted except that she had owned a Stevens mattress early in first..." Read more

2 years ago

Google review

Christena H

Christena H star-alt star-alt star-alt star-alt star-alt

"We had a great experience. Thank you Jon."

2 years ago

Google review

Christa Bono

Christa Bono star-alt star-alt star-alt star-alt star-alt

"Very knowledgeable of their products."

2 years ago

Google review

Wendy Smith

Wendy Smith star-alt star-alt star-alt star-alt star-alt

"I am so happy with the product and service, I’m going ton buy another mattress from them this week."

2 years ago

Google review

Lorraine Couch

Lorraine Couch star-alt star-alt star-alt star-alt star-alt

"Ben Raye's was awesome. He was well educated on products. He was not pushy."

2 years ago

Google review

Mike Van Ess

Mike Van Ess star-alt star-alt star-alt star-alt star-alt

"Rob was great to work with and he was helpful. I picked up my items at the South Division location and that gentleman was helpful too. Buy local!"

2 years ago

Google review

Travis Robinson

Travis Robinson star-alt star-alt star-alt star-alt star-alt

"Wonderful help and knowledge of mattresses! Brad was very friendly and helpful and very personable!!"

2 years ago

Google review

Cheryl Harper

Cheryl Harper star-alt star-alt star-alt star-alt star-alt

"Made sure the bed was a right fit for the two of us, explained our options,and was pleasant to work with.Most of all a no pressure sale! Thanks Jon"

2 years ago

Google review

Julie Couturier

Julie Couturier star-alt star-alt star-alt star-alt star-alt

"Not just your average Joe.... I really needed to get some sleep so we came here to buy my husband a mattress so we could eliminate his tossing and turning cause hes keeping me up all night. Now he's the kind of guy that goes into menards and is there for 2 hours because he's asking 1000 questions. I did not think the same would happen at a mattress store...b..." Read more

2 years ago

Google review

Genevieve Willson

Genevieve Willson star-alt star-alt star-alt star-alt star-alt

"Extremely knowledgeable and helpful! They made it easy to choose a mattress that I absolutely love"

2 years ago

Google review

Juan Hernandez

Juan Hernandez star-alt star-alt star-alt star-alt star-alt

"Jon was very friendly and knowledgeable. He helped us pick the perfect mattress for our needs."

2 years ago

Google review

Hope Goelz

Hope Goelz star-alt star-alt star-alt star-alt star-alt

"Friendly and knowledgeable."

2 years ago

Google review

Lori Law

Lori Law star-alt star-alt star-alt star-alt star-alt

"Purchased a Mattress a adjustable bed frame today our salesperson Natalie was awesome very knowledgeable of the products and not pushy! Hopefully our mattress is as AWESOME as she was!"

2 years ago

Google review

Mary Bueche

Mary Bueche star-alt star-alt star-alt star-alt star-alt

"I bought a Jonathan Stevens mattress 21 years ago and I finally had to replace my mattress. Alicia is an amazing salesperson at the Kentwood store and assisted me in replacing my Jonathan Stevens mattress. She even found my original order so I could get the same mattress. I have no doubt that it will last for years because it's quality and made local. Enjoy..." Read more

2 years ago

Google review

Cecelia Rose LaPointe

Cecelia Rose LaPointe star-alt star-alt star-alt star-alt star-alt

"Fabulous experience and personable customer service. I had been in touch with Autumn since I filled out the sleep quiz. I was able to make a quick purchase and find a new bed. Overall awesome and seamless experience!"

2 years ago

Google review

Jeffrey Davis

Jeffrey Davis star-alt star-alt star-alt star-alt star-alt

"Great buying experience! No pressure to buy and no trying to upsell us on something we didn't need. Very knowledgeable about all the different types of mattresses, materials, construction, etc. Best part is you are supporting a local company and local people! Will definitely buy here again."

2 years ago

Google review

Aj seymour

Aj seymour star-alt star-alt star-alt star-alt star-alt

"Absolutely the place to go if you're looking for a new mattress! Rob provided excellent service to us in ensuring that we where making the right choice in our mattress needs without going over our budget and meanwhile Alicia did an excellent job of keeping our son entertained! Excellent people and amazing service, delivery was very smooth despite my missing..." Read more

2 years ago

Google review