JS Mattress Co. Reviews & Testimonials

5 (1,330)

Reviews: 1,330


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100% of customers would recommend JS Mattress Co.

  Showing 5 star reviews only  

Sherry Moore

Sherry Moore star-alt star-alt star-alt star-alt star-alt

"Visit the store in Holland, was greeted by Bradley, he was very attempted courteous, patience and provided overall exceptional customer service. Keep up the great work!"

3 years ago

Google review

Sarah Timmer

Sarah Timmer star-alt star-alt star-alt star-alt star-alt

"Natalie was amazing! Kind, knowledgeable and confident. She answered all of my questions. We are excited for our new mattress!"

3 years ago

Google review

Austen

Austen star-alt star-alt star-alt star-alt star-alt

"Friendly and knowledgeable associate helped me through the process of choosing the right mattress. There were so many options to choose from, so their insight, direction, and recommendations went a long way. Store offers high quality mattresses for a reasonable price with special financing available. Shop local! Check this place out, testing mattresses was w..." Read more

3 years ago

Google review

lori johnson

lori johnson star-alt star-alt star-alt star-alt star-alt

"John at Johnathan Steven's was absolutely the best! He really took the time and cared about what bed would be best for my husband and I. He even gave each of us a pillow so we could actually feel as though we were laying in bed! Great selection of beds, great prices and the beds are made right in Grand Rapids, Michigan! If you need a bed go see John in..." Read more

3 years ago

Google review

Vin Theo

Vin Theo star-alt star-alt star-alt star-alt star-alt

"Amazing experience at one of their Grand Rapids stores. Excellent customer service, competent and friendly staff, warm reception overall. The quality of their beds are great and with wonderful warranty and ongoing support. I highly recommend a visit to their stores for all your needs for a great bed and quest for good sleep!"

3 years ago

Google review

joel Moul

joel Moul star-alt star-alt star-alt star-alt star-alt

"If you have spent countless hours researching and shopping for a bed and left big name stores wondering why they all started sounding the same......do yourself a favor and go check out Jonathan Stevens Mattress Co. Plain facts sales experience ,exceptional quality, locally made."

3 years ago

Google review

AMANDA TUCKER

AMANDA TUCKER star-alt star-alt star-alt star-alt star-alt

"Curt was a pleasure to work with. He genuinely wanted what was best for us and was very patient with us as we made our final decision. Would highly recommend both Curt and Jonathan Stevens!"

3 years ago

Google review

Tom Wilkewitz

Tom Wilkewitz star-alt star-alt star-alt star-alt star-alt

"Great customer service. Robert knew his products very well. No hard sell. He gives you the facts and let’s you make the decision on what to buy. Made in Michigan is a great selling point. Keep Robert around. He’ll make money for the company. Thanks to Robert, I’m a very happy customer."

3 years ago

Google review

Dave Mankel

Dave Mankel star-alt star-alt star-alt star-alt star-alt

"Great swrvice Natalie was awesome. No pressure sales are tge beat."

3 years ago

Google review

Sue Headley

Sue Headley star-alt star-alt star-alt star-alt star-alt

"Alicia Hanson helped us purchase our new mattress. She was so kind and very informative. Most importantly she was not pushy!! 🙂"

3 years ago

Google review

Susan Goetz

Susan Goetz star-alt star-alt star-alt star-alt star-alt

"Robert was great. I had a million questions and he answered all of them thoroughly and professionally. I have not received the mattress yet but it seems as if it will fit my needs perfectly."

3 years ago

Google review

Jan Collins

Jan Collins star-alt star-alt star-alt star-alt star-alt

"I had the most wonderful shopping experience today at Jonathan Stevens on 28th with a GREAT sales rep Michael VanderZand. He was VERY helpful in explaining a few different mattresses I was interested in. He was not the least bit pushy but very knowledgeable and he even saved me $9.00 on my purchase of a full bed mattress. The mattress will be delivered on..." Read more

3 years ago

Google review

Acacia Freeman

Acacia Freeman star-alt star-alt star-alt star-alt star-alt

"Had a great experience with Robert today. He was very educated on everything about the JS matress process. Answered my questions about the materials used to make the mattresses even. Also very much calmed my worries about having any issues with matress sagging. My last mattress only lasted 5 years before terrible sagging. With the JS warranty I have no worr..." Read more

3 years ago

Google review

Ted Spitzley

Ted Spitzley star-alt star-alt star-alt star-alt star-alt

"Robert (Rob) in the Kentwood store did a super job helping me. Customer satisfaction was Rob’s priority. He was product knowledgeable, courteous, pleasant and personable. I am very pleased with the mattress purchase that I made. I made the right choice buying from Jonathan Stevens! Thx Rob"

3 years ago

Google review

Myra Dornan

Myra Dornan star-alt star-alt star-alt star-alt star-alt

"Absolutely LOVE my new mattress and pillows!! And I love buying locally!!! Great experience with Adam - very knowledgeable, personable and a great sense of humor. Thank you!!"

3 years ago

Google review

Tasha Saladin

Tasha Saladin star-alt star-alt star-alt star-alt star-alt

"Was in the need for a new mattress and purchased one online- after a lot of searching and reviewing. I HATED IT. I am a veteran with neck and back pain and the bed was making my pain a lot worse. I decided to look locally and saw the Holland Johnathan Stevens had great reviews. I walked in looking for Curt and just as the reviews stated he was FANTASTIC! Kin..." Read more

3 years ago

Google review

Michael Deacon

Michael Deacon star-alt star-alt star-alt star-alt star-alt

"My wife and I had a great experience working with Nichole. She helped us find a great mattress in our budget and was well informed on the products offered. We felt very confident in our purchase and look forward to a great night's sleep!"

3 years ago

Google review

D H

D H star-alt star-alt star-alt star-alt star-alt

"Curt was very nice and helpful! He helped us find the perfect mattress for our little girl! He wasn’t pushy and gave us our time to think about what we wanted to do. Thank you Curt for all your help!"

3 years ago

Google review

Carol Sirowatka

Carol Sirowatka star-alt star-alt star-alt star-alt star-alt

"Robert was very knowledgeable, patient and helpful in helping my husband and I purchase a new queen size bed for our guest bedroom, #5. This is our second purchase from this company! Our first purchase, was a king #1 for my husband and I five years ago which we still absolutely love!"

3 years ago

Google review

Kate chamizo

Kate chamizo star-alt star-alt star-alt star-alt star-alt

"Friendly,explains options but not pushy.Great service and mattress is being delivered 2 days after buying! Would definitely recommend"

3 years ago

Google review

amy casemier

amy casemier star-alt star-alt star-alt star-alt star-alt

"Great experience with Curt! He made buying a mattress easy and informative. Really good guy."

3 years ago

Google review

Kris Combs

Kris Combs star-alt star-alt star-alt star-alt star-alt

"Very friendly, professional assistance. Autumn was fantastic. Quick and convenient. Will be back again!"

3 years ago

Google review

Carey Wagen

Carey Wagen star-alt star-alt star-alt star-alt star-alt

"Great customer service. Autumn was very knowledgeable and super friendly. Made the purchase easy."

3 years ago

Google review

Jennifer Miller

Jennifer Miller star-alt star-alt star-alt star-alt star-alt

"Robert was so very helpful in helping me find the right mattress set."

3 years ago

Google review

Fabian Vitte

Fabian Vitte star-alt star-alt star-alt star-alt star-alt

"Great mattress quality, great people working there! I would definitely recommend!"

3 years ago

Google review