JS Mattress Co. Reviews & Testimonials

5 (1,330)

Reviews: 1,330


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100% of customers would recommend JS Mattress Co.

  Showing 5 star reviews only  

Audrey Trotter

Audrey Trotter star-alt star-alt star-alt star-alt star-alt

"They were very nice gave us good information, and helped us with all our questions!"

4 years ago

Google review

Dan Myers

Dan Myers star-alt star-alt star-alt star-alt star-alt

"We just replaced our 23 year old Jonathan Stevens mattress! Mason at the Grandville store was extremely helpful. Delivery guys were great too. Quality products at a fair price from a local company. Probably won’t wait another 23 years but am a loyal customer!"

4 years ago

Google review

Alex Sias

Alex Sias star-alt star-alt star-alt star-alt star-alt

"I purchased a Rest Michigan made mattress from this store. Wonderful service. Wide selection."

4 years ago

Google review

Martin Sheler

Martin Sheler star-alt star-alt star-alt star-alt star-alt

"Very nice to work with."

4 years ago

Google review

Melinda Kuyt

Melinda Kuyt star-alt star-alt star-alt star-alt star-alt

"Alicia is AWESOME!!! She was so kind and helpful. Very willing and easy to talk with. She answered every question I had. Thank you, Alicia!!! You are the BEST!!!"

4 years ago

Google review

Elizabeth Kroll

Elizabeth Kroll star-alt star-alt star-alt star-alt star-alt

"After almost deciding not to stop in because we weren’t excited about the awkward experience of mattress shopping I’m so glad we did! We came in without any expectations but hoping for the best and Curt was absolutely the most wonderful salesperson to work with. He was incredibly knowledgeable about the products and super friendly as well. Some salespeople c..." Read more

4 years ago

Google review

Tanner Allen

Tanner Allen star-alt star-alt star-alt star-alt star-alt

"I purchased a full size mattress. Rob offered great customer service and delivery was super easy!"

4 years ago

Google review

Tanner Kiessel

Tanner Kiessel star-alt star-alt star-alt star-alt star-alt

"My boyfriend, dog, and I have been sleeping absolutely horrible with our tiny double mattress. We tried sleep number and several different stores before we went to Jonathan Stevens. We had such a great experience with our sales rep Alicia Hanson and the products were quality and so reasonably priced that we knew it right away that we were ready to purchase f..." Read more

4 years ago

Google review

Jeanie Kazemier

Jeanie Kazemier star-alt star-alt star-alt star-alt star-alt

"Worth every penny. All other mattresses I've purchased have been from online retailers. After going to this store, I will never buy another mattress online. Robert was our salesman and was extremely helpful in answering our questions and giving ample time and space in the store to check out our options. Delivery was quick and professional. I highly re..." Read more

4 years ago

Google review

Suellen Woods

Suellen Woods star-alt star-alt star-alt star-alt star-alt

"Adam Sheeran jumped right in to help us after taking the online sleeping quiz! Absolutely thankful because he truly knew his stuff and helped us find exactly what we were looking for."

4 years ago

Google review

Johanna Fang

Johanna Fang star-alt star-alt star-alt star-alt star-alt

"great experience! Alicia was super professional! We got the mattress fits our needs without feeling any pressure. It was very pleasant, we even got thank you card afterwards from Alicia, so sweet. Great customer service. Highly recommended."

4 years ago

Google review

Jesse Ozimek

Jesse Ozimek star-alt star-alt star-alt star-alt star-alt

"Thanks so much to Robert at Jonathan Stevens Mattress! He was very knowledgeable. Answered all of our questions, and really took the pressure off in a situation that could have been stressful. This is clearly a family oriented/local business. Happy to give them our business :) LOVE LOVE LOVED IT! Can't wait for our mattress to come."

4 years ago

Google review

Stev Stroh

Stev Stroh star-alt star-alt star-alt star-alt star-alt

"I stopped in real quick to find an affordable twin matress for a bunk bed we just bought. The sales guys were great. They got me exactly what we were looking for. The kicker is now I'd rather sleep on this Jonathan Stevens twin than my queen we payed way more for. I will only buy from Jonathan Stevens the next time I need a mattress. 10/10 would highly recom..." Read more

4 years ago

Google review

jaden yuki

jaden yuki star-alt star-alt star-alt star-alt star-alt

"was very nice and not pushy at all, Ben helped me find a good bed for me and it was delivered quickly."

4 years ago

Google review

Brandon Johnson

Brandon Johnson star-alt star-alt star-alt star-alt star-alt

"Fast, friendly and knowledgeable. Regan From Muskegon hooked it up! Super cool guy. We couldn't be more pleased with the customer service here at this location. Now we just can't wait till our mattress gets delivered. Thanks a million."

4 years ago

Google review

Brett Townsend

Brett Townsend star-alt star-alt star-alt star-alt star-alt

"Got a queen mattress from this location. Bed's comfy and they delivered it quickly. Robert was the sales rep who helped me in-store and he was extremely helpful. Couldn't have been more knowledgeable about the mattress universe, and was really easygoing. I went to numerous bed stores around GR looking for a new mattress, and no one came close to being as hel..." Read more

4 years ago

Google review

Scott Steimel

Scott Steimel star-alt star-alt star-alt star-alt star-alt

"Great experience..no walk in jump on the customer at the door.like that fact that mattress is made right here..sale help very knowledgeable didn't put down competition product..and if not happy return policy is great let you try again"

4 years ago

Google review

Rachael Bailey

Rachael Bailey star-alt star-alt star-alt star-alt star-alt

"Easy experience. No high pressure sales. Bought a basic full sized mattress to transition our youngest child from a crib to a bigger bed. Great value for what we were looking for."

4 years ago

Google review

Rachael Bailey

Rachael Bailey star-alt star-alt star-alt star-alt star-alt

"Easy experience. No high pressure sales. Bought a basic full sixes mattress to transition our youngest child from a crib to a bigger bed. Great value for what we were looking for."

4 years ago

Google review

Cindy Hardy

Cindy Hardy star-alt star-alt star-alt star-alt star-alt

"Actually bought two of their twin beds used. Still phenomenal beds. Will go to store in the future for sure."

4 years ago

Google review

Ed Bodman

Ed Bodman star-alt star-alt star-alt star-alt star-alt

"Great sales guy named Regan there. He is a pro. Knows his stuff and the competitors well. He shared honest differences between other stores. Mattress buying is hard. He made it easy"

4 years ago

Google review

Austin Kamer

Austin Kamer star-alt star-alt star-alt star-alt star-alt

"Always a good experience at Jonathan Steven's. I wish the prices were a little better but knowing that they are a local GR business helps."

4 years ago

Google review

Brenda Jager

Brenda Jager star-alt star-alt star-alt star-alt star-alt

"Very knowledgeable and friendly staff"

5 years ago

Google review

Megan Race

Megan Race star-alt star-alt star-alt star-alt star-alt

"Great experience! I had purchased a new twin mattress last year and they were super helpful! I recently got a full size bed frame and immediately wanted to return to this store to get a new full size mattress because of the amazing service I received. Mason was extremely helpful and informative about the mattress I was getting. Highly recommend."

5 years ago

Google review

Lillian Johnson

Lillian Johnson star-alt star-alt star-alt star-alt star-alt

"The service was quick and they were very nice! I got a very comfortable mattress and boxspring. Was a little more than I thought it was gonna be, but the mattress will last a long time and has a 10 year warranty."

5 years ago

Google review