JS Mattress Co. Reviews & Testimonials

5 (1,471)

Reviews: 1,471


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100% of customers would recommend JS Mattress Co.

  Showing 5 star reviews only  

Jessica Karnack

Jessica Karnack star-alt star-alt star-alt star-alt star-alt

"Ben was great! Took his time and gave us space to look and lay for as long as we wanted. Helped us find our mattress and we’re excited for it to arrive!"

2 years ago

Google review

Nick Redell

Nick Redell star-alt star-alt star-alt star-alt star-alt

"I'm confident that we got the right mattress. And the in-store experience with Robert was great. Bonus points for the mattresses being made in Grand Rapids. We'll be back!"

2 years ago

Google review

Mark Herberger

Mark Herberger star-alt star-alt star-alt star-alt star-alt

"We received friendly, knowledgeable, professional service, from first meeting to finalizing purchase. Great shopping experience."

2 years ago

Google review

Taylor Hermanson

Taylor Hermanson star-alt star-alt star-alt star-alt star-alt

"Chris Hull was the sales associate who helped my husband and I and he was so helpful, informative, and friendly! We had a wonderful shopping experience and did not feel any pressure. I highly recommend!"

2 years ago

Google review

Jeff Fleck

Jeff Fleck star-alt star-alt star-alt star-alt star-alt

"Regan was very informative and helpful and kind as he helped my 79 year old mother pick out the best bed for her needs. He took his time to explain in detail the differences between the mattresses and made great suggestions to help my mom be comfortable and safe."

2 years ago

Google review

Mrs. J L

Mrs. J L star-alt star-alt star-alt star-alt star-alt

"Great customer service. Friendly & efficient. Fast delivery time. Very comfortable mattress for a very good, fair price."

2 years ago

Google review

anne karas

anne karas star-alt star-alt star-alt star-alt star-alt

"Adam was knowledgeable, providing guidance and insight into our guest room mattress selection. With his help we were able to select what I expect will be the perfect mattress for our guests comfort. The local aspect of Jonathan Stevens brand was a strong incentive for us!"

2 years ago

Google review

Hayley Reitsma

Hayley Reitsma star-alt star-alt star-alt star-alt star-alt

"Robert H helped my husband and I pick out a mattress and pillow set in our budget in an efficient, straightforward way that made us feel very comfortable with our purchase. They made our mattress and delivered in to our house within 2 days!"

2 years ago

Google review

Tammy Keck

Tammy Keck star-alt star-alt star-alt star-alt star-alt

"Good place for a good deal on a mattress. Local store and the mattress are made in Grand Rapids."

2 years ago

Google review

George Ferguson

George Ferguson star-alt star-alt star-alt star-alt star-alt

"Chris Hull in Muskegon is a true professional and was spot on with his product knowledge. He took the time to truly listen to my needs as we walked through the various mattress styles. And once my choices were made, he made my life easy with loading out the mattresses and completing the sale. Thanks again Chris for an excellent customer experience! Cheer..." Read more

2 years ago

Google review

DPorter58

DPorter58 star-alt star-alt star-alt star-alt star-alt

"Had an amazing salesman. No pressure and very knowledgeable."

2 years ago

Google review

Jennifer Horne

Jennifer Horne star-alt star-alt star-alt star-alt star-alt

"Rob was incredibly helpful! He took the stress out of mattress shopping for me. He was very knowledgeable about pairing me with the right mattress and at a better price than I expected. I will be getting a newly made mattress with a 100 day "comfort exchange"!! I highly recommend Jonathon Stevens, their customer service is fantastic!"

2 years ago

Google review

David Maurer

David Maurer star-alt star-alt star-alt star-alt star-alt

"Tom was extremely informative and generous with his time."

2 years ago

Google review

Sarah Smith

Sarah Smith star-alt star-alt star-alt star-alt star-alt

"Joe greeted us with a smile when we walked in, he managed multiple customers with ease and made us feel welcome and comfortable. The selection of mattresses was ample and affordably priced. 5- star, would recommend"

2 years ago

Google review

Jessica Baxter

Jessica Baxter star-alt star-alt star-alt star-alt star-alt

"He was very informative and very personal."

2 years ago

Google review

Anne M

Anne M star-alt star-alt star-alt star-alt star-alt

"Curt was wonderful! What a great experience. We wish he sold more than just mattresses! Thanks curt ."

2 years ago

Google review

Dave Munch

Dave Munch star-alt star-alt star-alt star-alt star-alt

"Adam was knowledgeable and helpful in choosing a mattress. Was professional through the process."

2 years ago

Google review

Jeanne Marie Laroque-T

Jeanne Marie Laroque-T star-alt star-alt star-alt star-alt star-alt

"Definitely come here if you’re looking for a new mattress and have all the questions. Robert assisted us in finding the perfect mattress for our needs. He was cheerful, very knowledgeable, honest, nice, and had a fun attitude. He listened to all of our needs and answered all of our many questions and concerns. We appreciated that he didn’t make us feel press..." Read more

2 years ago

Google review

Kyle Willacker

Kyle Willacker star-alt star-alt star-alt star-alt star-alt

"Great service, very knowledgeable. Not pushy."

2 years ago

Google review

Megan Riggs

Megan Riggs star-alt star-alt star-alt star-alt star-alt

"Regan was amazing. Was in and out in 20 minutes."

2 years ago

Google review

Damon Barrigar

Damon Barrigar star-alt star-alt star-alt star-alt star-alt

"Great place to shop for a mattress...great service and cheap prices"

2 years ago

Google review

A Bowers

A Bowers star-alt star-alt star-alt star-alt star-alt

"Rob at the Kentwood location was very friendly and personable, and helped me pick out a mattress that fits my specific needs. I'm very happy with my experience! And of course, I'm always pleased with the quality of Jonathan Stevens mattresses and service."

2 years ago

Google review

Kelly Heikkinen

Kelly Heikkinen star-alt star-alt star-alt star-alt star-alt

"Great service. Adam really listened to our needs and helped us find a comfortable mattress!"

2 years ago

Google review

Steve VanderMolen

Steve VanderMolen star-alt star-alt star-alt star-alt star-alt

"Michael was very helpful and the first week on the new bed has been awesome!"

2 years ago

Google review

Patti McConkey

Patti McConkey star-alt star-alt star-alt star-alt star-alt

"Brad was our salesperson and he asked questions about what type of mattress we were looking for.. he was able to answer why Jonathan Stevens mattresses are built better. I have had mattresses by Jonathan Stevens for many years, but with so many new mattresses out there, I wanted to hear the why continue to purchase Jonathan Stevens. My husband and I were c..." Read more

2 years ago

Google review