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L Rowe
Melody McKinnon
"Jahann was great! We had an enjoyable time and even purchased a mattress both my husband and I love! Jahann was incredibly knowledgeable and didn’t use any high pressure sales tactics. Highly recommend a mattress buying adventure with Jahann at Jonathan Stevens!"
3 years ago
Google review
Kelli Worth
"Knew what I wanted to get, was guided through the process of getting a mattress quickly and without pressure to upgrade higher than my needs"
3 years ago
Google review
Sarah Snyder
"Took my mother here to purchase a new mattress. It was the first time she had ever purchased a brand new one, so it was a big deal. Alicia was super helpful and patient, ever though her lunch was delivered just after we got there. She spent an hour or so with my mother discussing how firm she wanted/needed, what size, different materials and finding one t..." Read more
3 years ago
Google review
Caleb Caterino
"Just bought our third mattress from the Granville location. Quick and easy – I knew what I wanted and they had everything done quickly for me. They have some twin mattresses in stock so you can pick it up the same day. A wonderful thing if you have children and ever have a mattress emergency. If you need a mattress, either for yourself or your children, go..." Read more
3 years ago
Google review
Melissa S Balkema
"Great team and great service!"
3 years ago
Google review
Greg Benzer
"Jahaan is very knowledgeable and good at multitasking. Great selection and service."
3 years ago
Google review
Tom Krupiarz
"Nicole was most helpful in advising us on our mattress selection. Both in softness and price. Delivery was free and stress free. Enjoy purchasing from a company that delivers. Mattress was made Wednesday and delivered Thursday."
3 years ago
Google review
Sarah Rosema
"Tonight my husband and I walked into Jonathan Stevens to browse and hopefully purchase a much needed mattress. As soon as we walked in the door we were greeted by Joe. He was friendly, professional and super helpful! We will definitely be recommending Jonathan Stevens to our friends and family!"
3 years ago
Google review
Melinda King
"Rob was super helpful. Nice buying experience, we are excited for our new bed. We can’t wait."
3 years ago
Google review
Amanda Duncan
"I was helped my Jahaan at the Leonard St. location. Although I sampled a selection of mattresses and pillows, I ended up purchasing the first mattress and pillow recommendations he gave me. This guy knows his stuff! His great costumer service and seasoned knowledge made for a wonderful experience at Jonathan Stevens. Two thumbs up!"
3 years ago
Google review
Darlene Froelke
"Chloe was a big help in making my decision. I didn't feel rushed or any pressure to buy, which I did."
3 years ago
Google review
Jason Dean
"Vince has helped us with both of our new mattresses. He was very informative, and shown great customer service skills."
3 years ago
Google review
Brad Heugel
"Stopped in at the Wilson Ave store for a couple mattresses. Nicole was very knowledgeable of what they offer. She was very delightful to work with. She didn’t push a sale which is nice to not be pressured. I would definitely go back again."
3 years ago
Google review
Sally Beerhorst
"We had the pleasure of working with Bradley and Felicia this morning at the Holland store. They were helpful and pleasant and perfectly willing to help us verify our mattress choice even though the sale itself would be credited to Jahaan at the Grand Rapids Leonard Street store who initially walked us through all the options. Their interactions with each oth..." Read more
4 years ago
Google review
Sg Gs
"Awesome place to go if you want to make sure you know exactly what you're going to be sleeping on for the next 10 years! Chloe showed us around, she was both very friendly and knowledgeable!"
4 years ago
Google review
allan quinn
"Excellent customer service by phone with Grandville store, factory snd in person at Northland store in Grand Rapids. Easy to discuss without sales pressure and nice process to help sort through the wide range of options. Past purchases have held up well and pricing is very competitive all the time without the worry of missing sales or other promotions."
4 years ago
Google review
indy huggett
"Chloë was really helpful and had a lot of knowledge about the different mattress options. Thanks!"
4 years ago
Google review
Gabe Ford
"Was in need of a mattress and Vince was extremely helpful. He helped me find a mattress that was perfect for me and was in my budget. He also had me in and out in a timely fashion. He loaded it into my truck as well. Excellent customer service would recommend!!!"
4 years ago
Google review
Jordan Berg
"Chloe was great to work with! She provided excellent customer service and she helped me make a great selection!"
4 years ago
Google review
Angela Morey
"The experience there was great (Curt was the one who helped us) very easy and not pushy on what to get, which was a lot better then other places I've been to. When the whole bed was brought to our house installation went fine, simple and quick nothing damaged or anything so that's another good thing. It's been a week now since we've gotten the bed and we've..." Read more
4 years ago
Google review
Chelsea Dunn
"I love the environment of this store! I was helped by a woman named Chloe and she was so friendly. Definitely coming back again soon!"
4 years ago
Google review
Linda Freeland
"Great mattress for our guest daybed! I purchased a Raleigh twin mattress with the help of Chloe, she carried it to my truck!! Great service, very comfortable bed and I like supporting a West Michigan company!"
4 years ago
Google review
Rosie Flannigan
"Excellent selection and service. Bed is perfect and right in the price range I wanted. Will definitely buy here next time I need a mattress."
4 years ago
Google review
mary pallas
"Awesome staff and the best mattresses available. They make them for the Amway Grand Hotel and that’s the one I buy. Can’t wait to jump in bed."
4 years ago
Google review
"Robert provided excellent information and service yesterday at the Kentwood Jonathan Stevens store. He listened and made great suggestions. In the end I purchased two mattresses I'm sure will be great for many years to come. I like buying locally and had purchased from JS before. That's why I drove more than two hours to see their current lineup. It was..." Read more
3 years ago