About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
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Mark D.
Rolling Meadows, IL
Kari M.
Genoa, IL
"I've had the service since spring time. Everything seemed to be going ok...always some missed piles. Recently though I have been getting scammed! For at least the past 2 weeks I have been charged without the work being done. I am still waiting to be contacted. I have left messages and called at least a dozen times. Find someone else before you get scam..." Read more
10 years ago
Susan B.
Las Vegas, NV
"I signed up online and thought amazing. First service was great! Second visit really you left four piles and my dogs had not been out that after your service. Finally reached someone and they stated tech would be back out. Nothing, no additional calls - no response to email and guess what THEY CHARGED ME FOR THE VISIT and even double charged me. NEVER A..." Read more
10 years ago
Danielle P.
Las Vegas, NV
"Can't believe the terrible customer service!!! First few months were fine but then all of a sudden we noticed nobody showing up to clean the poop. Our credit card expired, which we called to update the same month, but because they didn't update it in their system they just stopped showing up! Seriously?? Maybe give your customer a call!Very happy with ou..." Read more
11 years ago
Emily R.
Cypress, TX
"The worst customer service ever. They never even got to service my yard. Communication was through email and Landa only blamed me and made excuses for their service. All my info was entered online and they didn't keep their word for when they would come out. I sent a follow up email for them to confirm again even after they didn't show and the email back..." Read more
11 years ago
Rebbecca S.
Grand Island, NE
"Horrible! If you're looking for dog waste removal service find someone else. While their prices are reasonable, their customer service is beyond horrible. While I only have a small yard, I can pick it up myself, I just don't want to put it in my trash bins as it stinks them up. Phew! I signed up online on either Monday or Tuesday. I talked to a female..." Read more
11 years ago
C. W.
El Dorado Hills, CA
"I have used this service for several months, and each month I am less satisfied with the waste pickup. I just cancelled my account because I am extremely unhappy with the missed piles each week. I have been paying weekly for 3 dogs, and yet still have tons left over each week. Customer Service is a joke, and I do NOT recommend this service to anyone"
11 years ago
Natalie B.
Capitola, CA
"What a joke. I scheduled a visit online and they never came. What made it worse is that I had emailed them twice during the week to ask a question and confirm they were coming. I wasted a valuable vacation day waiting for them all day. I would have become a regular customer if they were half way decent -- instead I am so aggravated by their poor, actuall..." Read more
11 years ago
DJ J.
Houston, TX
"I also have had a bad experience with this business in Houston. At first the service was pretty good, although as time went on I started to discover more and more missed "product" in my yard. My biggest issue is with their billing service which would bill even for the weeks, they did not come out. Once I cancelled, I was billed three additional ti..." Read more
11 years ago
Jamie M.
Round Rock, TX
"My husband and I signed up for Poop 911's dog waste removal services a few days ago. Their employee came out today and left our backyard in worse shape than before he got here. He DID NOT clean up more than half of the poop in the backyard and, more importantly, he left large piles of dog poop all over my back patio and down the walk way on the side of my ho..." Read more
12 years ago
Linda K.
La Grange Park, IL
"Just used this company yesterday. I came home, and found plenty of poop mounds in my backyard. Maybe they had not been there yet. Wrong. Not only was the worker there, after he left and my husband looked at the backyard, the manager came out and spent 30 minutes in the backyard. She did comment to my husband that the leaves and the poop look very simila..." Read more
12 years ago
Rachel F.
Spring, TX
"I used Poop911 Houston for over 6 months and they were unprofessional with regards to always rescheduling my service days and down to billing my credit card more often than they are supposed to. If you consider using this company please think twice. They are not reliable and do not have any idea on how to run a business. They actually completely stopped comi..." Read more
12 years ago
"I requested service as a new customer on their website on a Saturday. I was given a service date for the following Wednesday. On Monday I began trying to reach them by phone because I wanted to know I could talk to someone personally. Only got voicemail for 3 days. Left 2 and neither were returned. By 5:00pm on the date of supposed service no one had shown u..." Read more
10 years ago