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Capterra 
Steven D
Verified Reviewer
"QBO is decent and intuitive with a decent feature set for startups. But I'm going to switch to Xero, which I've been hearing has much better support. Intuit/QBO support is the worst."
3 years ago
Nik P
"QBO is clearly the leader in cloud accounting for small businesses. — What do you like best? QuickBooks Online is very easy to use. The ability to access the app and complete bookkeeping tasks via the mobile app is an added bonus. My clients also love using QBO. — What do you dislike? QBO could be a little more user friendly especially..." Read more
3 years ago
Stephanie Anne D
"Quickbooks for Startups. — What do you like best? It's cloud-based and can functionalities can be easily navigated. The system has been widely used so there's a wider community where best practices are shared. Start-up companies can leverage on knowledge-based database and QB chatbox for assistance. Because Quickbooks has available API, a lot of s..." Read more
3 years ago
Loren R.
CFO, Kikkerland Design
"QuickBooks Online meets our needs for building and maintaining simple accounting general ledger and corresponding financial reporting."
3 years ago
Travet W.
Tax Accountant, WelchOlsen
"Quickbooks takes a little bit of getting used to, but when used properly it makes the life of small business owner so much easier. Invoicing and tracking past due clients can be done entirely within Quickbooks."
3 years ago
Savannah C.
Teacher, Valley View
"It was very easy to switch to this software and it is very easy to use."
3 years ago
Aaron J
"Onboarding is horrible. — What do you like best? Functionality inside of QBO is good but onboard especially with payroll is horrible. — What do you dislike? Onboarding is extremely time-intensive and does not work well. Spent days trying to get QBO payroll setup. Over 20 hours on the phone with support — What problems are you sol..." Read more
3 years ago
Barbara H.
Human Capital Manager, A4 Systems Corporation
"Quite positive. The customer service is helpful. Ease of use is fantastic. When you first open your WB platform, there are basic GL available so you have a starting point."
3 years ago
Timothy E.
CEO, RoadLink Trucking
"Will never Use an Intuit product again in my entire life - Horrible support, they don't care about their customers once they receive your money they make it impossible to get a hold of anyone but sales"
3 years ago
Steve T.
Owner, Revelation Drums
"I have been using Quickbooks for 15 years and honestly it was all great up until about a year ago. And the only reason I kept using Quickbooks was because I didn't feel like transferring all my data to another platform and the mobile app. However, now the mobile app doesn't even work so I never use it, I am having to talk to a representative every other time..." Read more
3 years ago
Oksana P
"Meets basic bookkeeping needs. — What do you like best? It's easy to sort out expenses and send invoices through the system. You can use it as a database with all client info, services offered, and also as a bookkeeping system. — What do you dislike? Their automatic recogniztion of exopense categories aren't all correct every time...." Read more
3 years ago
TM O
"This is the premium digital bookkeeping platform of all of them. I use it and love it! — What do you like best? Importing to your bank account which makes it a one stop shop. And the different reports really help me enhance my business. — What do you dislike? It seems complicated but its easy once you figure out the fields. But there i..." Read more
3 years ago
Shellysia M.
Stand lead, Aramark
"Overall QuickBooks held up to it's reputation and it's name. I loved the ability to see all of my funds in one place. To be able to budget easily."
3 years ago
Justin L.
service coordinator, Moser Roofing Solutions
"Quickbooks is an easy way to create invoices and track customer payments."
3 years ago
Craig J
"Improvements are negatively impacting productivity. — What do you like best? Generally does what I require and the improvements re bank reconciliation are welcome. Ability to scan receipts on the phone. — What do you dislike? Seems to be going backwards in a number of areas, more clicks required to reconcile banks, no longer able to se..." Read more
3 years ago
John S.
Operations Manager, Uptimize, Inc.
"We use Quickbooks for all of our bookkeeping, most of our financial reporting and our customer invoicing. While it hasn't been amazing it has been functional and we will continue to use it going forward."
3 years ago
Breanna D.
Bookkeeper, E Accounting Services
"QBO is great because it allows our clients access to their books any time, anywhere. We are finding this is increasingly important to our clients. It also allows clients to do their own invoicing and receive payments themselves in the same system we are using for their bookkeeping. This product really is the future of bookkeeping."
3 years ago
Madison K.
General Manager, Verna's Grocery and Deli
"It has been really nice to track invoices and expenses. I previously worked at a job where everything was kept on paper and it was nightmare to try to find anything. If one of the bosses took something home to go over it I would have no idea and be searching for that one piece of paper all day. It was terrible and the office was constantly mismanaged. I can..." Read more
3 years ago
Navine A.
Owner, Brosily Bath and Body
"I had a live hate relationship with quickbooks because while it was easy to use it can get messy quite quickly due incorrect categorization. That changed when I hired a bookkeeper to look over my books on a monthly basis."
3 years ago
Lia D.
Office Manager, SRIPLAW
"I like that theres a lot of help pages to help you out if you ever get in a bind. I like the ease of use, especially as someone who was never trained as an accountant."
3 years ago
Brandi R.
Head of Customer Success, DealMachine
"I like that the reports are easy to read and quickly link through the individual charges. I can quickly navigate between different sets of time and compare them vs. previous periods. Syncing to our Stripe account is easy."
3 years ago
Administrator in Computer Software
"QuickBooks online is the standard for a reason. It's good, almost great. — What do you like best? Quickbooks has set the standard in small business bookkeeping. And it's still great in downloading, syncing and reporting transactions. QBO Payroll is great too! — What do you dislike? The required use of the "Undeposited Funds" account is..." Read more
3 years ago
Antonio D.
CEO, Nissimoo Enterprises, LLC
"this is one of my favorites business partners, accounting now is so easy"
3 years ago
Katie H.
Owner, Katie Hilburn Interiors
"I love that I can keep all of the financial information for my business in one place! Their live bookkeeping services are fantastic for a small business owner who is just getting started."
3 years ago
"Works beautifully, but not cheap for a freelance business. — What do you like best? I like being able to confirm invoices have been paid to my bank account by importing transactions from my bank. I like being able to categorise both spending and income and the excellent (superb) reports that come with QBO.I will be switching away from QBO soon, as..." Read more
3 years ago