Capterra 
G2 Carolyn J.
Zeenat H R.
"QuickBooks Brilliant Business Accounting Software. — What do you like best about QuickBooks Online? Quickbooks is an excellent software as it can be integrated with excel , word , pdf and other formats. You can easily transfer .CSV formats and upload these to begin if you where using a different software prior to QB. I love the fact that I can hav..." Read more
2 years ago
Nannette H.
"Robust system for small businesses. — What do you like best about QuickBooks Online? Good integration with the bank we use; wide variety of easy-to-customize reports; used by many small companies — What do you dislike about QuickBooks Online? Frequent changes with no advance notice make it difficult to find what you need; need to log o..." Read more
2 years ago
Jonathan H.
"Second year in a row that it has failed. — What do you like best about QuickBooks Online? I use Quickbooks for its supposed transportability of business income and expense information that ideally speeds up tax prep and lets me store, review, and sort related data. I think the app looks nice in general, and I like its styling. — What do you..." Read more
2 years ago
Subashini s.
"One of the best accounting cloud software. — What do you like best about QuickBooks Online? I have been using QBO for last two years. The best feature of QBO is: 01. We can directly import the bank statements. 02. Uncomplicated process of updating customers and supplies list. 03. Tracking financial performance history is so easy. It is one of t..." Read more
2 years ago
Christaine J.
"The customer service will make you stay. — What do you like best about QuickBooks Online? It's a pretty great software for businesses that are now migrating from Microsoft excel or Microsoft access. When signing up the customer service reps were so prompt to respond and make contact with me to understand my needs. QuickBooks itself as a web app ma..." Read more
2 years ago
Lyndsey R.
"We are a motel. We took a payment by using the quickbooks card processing option. The customer without cause decided to request a chargeback from the bank, presumably indicating that they didnt recognize the charge on their account. Quickbooks paid out and fined us $25 for costs. We received an email with suggestions for reducing the chances of this occur..." Read more
2 years ago
Steven L.
"Industry leading general ledger with many integrations. — What do you like best about QuickBooks Online? Most bookkeepers and accountants know how to use QuickBooks Online. The Accountant version allows my firm to track the progress of many clients without having to ask their owners to send financial reports. QBO interfaces with many, many other a..." Read more
2 years ago
Steven D.
"Works beautifully, but not cheap for a freelance business. — What do you like best about QuickBooks Online? I like being able to confirm invoices have been paid to my bank account by importing transactions from my bank. I like being able to categorise both spending and income and the excellent (superb) reports that come with QBO. — What do y..." Read more
2 years ago
G H.
"VAT submission looping error and terrible customer service. — What do you like best about QuickBooks Online? Closing and finishing using the app. It looks like the software will be easy but nothing is intuitive, — What do you dislike about QuickBooks Online? It is created for people with accounting knowledge, so makes tax difficult. Op..." Read more
2 years ago
Verified User in Construction
"QuickBooks Online - a web-based version of a powerful tool. — What do you like best about QuickBooks Online? The best part of Quickbooks Online is how well it integrates with other programs and that it can be accessed from anywhere. Our business requires us to be out in the field and constantly traveling so it's great to be able to access our acco..." Read more
2 years ago
Tania M.
"The setup was terrible. Going from Desktop to online took a lot of work and the payroll had to be entered manually instead of being included in the import. I spoke to multiple different support people regarding the setup of payroll source deductions and they all gave me pretty much the same answers and in the end only the last person I spoke to actually kn..." Read more
2 years ago
Sharon R.
"Greatest tool. — What do you like best about QuickBooks Online? Quickbooks allows you to pay employees the easiest and the autopay tool is the best one ever created. Also provides all the necessary reports for the accountant and finance team. — What do you dislike about QuickBooks Online? wish I could have more experience with it, some..." Read more
2 years ago
Rahul P.
"Accounts Receivables/Payables management is easier with the ability to generate an outstanding report periodically. Creating invoices is the standout feature of this software. We used to prepare invoices on Word, but now it is simplified, and customized for a better professional look. Reports are the next most helpful feature from QBO. User Management is con..." Read more
2 years ago
Shivam T.
"Overall, Quickbooks Online is an excellent financial solution. It is easy to use and provides an array of features that make it easy to track and manage finances. The customer service options could be improved, but the pricing structure is understandable."
2 years ago
Spencer L.
"Excellent choice for small- to medium-sized businesses. — What do you like best about QuickBooks Online? QBO has developed to be an excellent choice for any small- to medium-sized businesses, particularly those that are looking to automate processes. Love the integration with Rippling, Ramp, and other financial tools that we use. QBO strikes a n..." Read more
2 years ago
Jim S.
"Great for a not for profit charitable organization. — What do you like best about QuickBooks Online? Easy to access, secure. No worries about data loss — What do you dislike about QuickBooks Online? I would also like to be able to access an address book when I am sending reports to users Intuit recently made a major change to the main..." Read more
2 years ago
Lisa T.
"The best of the best. — What do you like best about QuickBooks Online? The most helpful thing about QuickBooks online was the accounts payable options I do believe for me the organization to keep track of things there was most valuable for me. I have over 100 employees as you can imagine my life is pretty hectic already. — What do you dislik..." Read more
2 years ago
Genie L.
"DO NOT USE THIS PRODUCT. — What do you like best about QuickBooks Online? I use Quickbooks for tracking job cost expenses via the check register. — What do you dislike about QuickBooks Online? Not sure where to start right now. 1. Support has been outsourced and they do not understand the product. My payroll was not working correct..." Read more
2 years ago
Ashok K.
"QuickBooks online is not convenient for small business. — What do you like best about QuickBooks Online? Honestly i don't i like much about this app.the only interesting thing about quickbook online is only the fact that it is very easy to use in any device. Apart from that, the app have been so.terrible over the last 2 years with frustrating cus..." Read more
2 years ago
Josiah B.
"The software has been an overall good experience. I find new ways to view reports to get a good idea of how my business is suceeding."
2 years ago
Brian M.
"Mostly a headache and a lot more work for accountants who were used to Quickbooks Desktop and all the functions it did automatically. Being forced into a monthly subscription as opposed to buying it outright in a Desktop version where you could it for multiple companies without additional cost; the monthly subscription for the Online version is per company s..." Read more
2 years ago
Daniel H.
Bookkeeper, Ledgers Aurora
"I use the software every day for hundreds of clients across the country. Intuit is constantly working to improve the app and they are definitely the best company partner I have had."
2 years ago
Jennifer J.
"Overall, I have had a positive experience with Quickbooks Online. It has allowed me to keep track of my business finances with ease, and the customer support team is always there to help when I need them."
2 years ago
Pedro S.
"Overall I cannot commend enough the software, and even the price won't put us off getting the extended benefits that come with this tool."
2 years ago
"I have been working with quickbooks online for over 10 years. — What do you like best about QuickBooks Online? The reporting tool is the best part about QBO, IMO. Not all accounting software downloads into excel (I am looking at you WAVE). It is very user-friendly. I started with QBO over 10 years ago with no knowledge of how to use it, and I ta..." Read more
2 years ago